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Top Rated Customer Experience Software with Open source - Page 25

Last updated: September 2026

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674 software options

Videate logo

Create How-To Videos at Ludicrous Speed!

Videate is redefining the creation of software tutorials and training content, offering a significant boost to customer experience. This forward-thinking platform, which is in the process of securing a patent, removes the need for traditional manual screen recordings and voiceover efforts.

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Forsta logo

Cloud-based platform for creating online surveys

Forsta (formerly FocusVision Decipher) is a cloud-based survey software designed to help businesses create customizable surveys in multiple languages to collect customers' feedback. Managers can visualize results in the form of tables or charts and filter received data based on targeted client segments.

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Modyo logo

Transforming digital experiences with the frontend ecosystem

Empower your digital teams to build your websites and apps faster. Create and reuse digital experiences across your organization.

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Wyapy logo

Feedback collection and analysis platform

Wyapy combines brandable, lightning-fast surveys with powerful analytics and AI reporting to help organizations collect and understand feedback effectively. The platform analyzes scores and comments to surface wins and risks, highlight important themes, and suggest actionable next steps through its comprehensive dashboard featuring trend analysis and distribution charts.

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RestoData logo

Review analytics and monthly reports for restaurants

RestoData is review analytics software for independent restaurants. It syncs Google and TripAdvisor reviews automatically, classifies every review by theme, sentiment and intensity with AI, and ships a monthly editorial report with prioritized issues, dish-level insight and a concrete action plan.

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moveXM logo

Customer satisfaction is no coincidence.

moveXM is an all-in-one feedback management solution, powered by AI and designed for businesses aiming to enhance customer satisfaction. As a CX pioneer with over 28 years of experience, moveXM serves companies of all sizes, from small businesses to large DAX-listed enterprises.

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Ethnio logo

UX research participant recruiting and scheduling software

Ethnio is a UX research participant recruiting software that is designed for businesses in healthcare, travel, media, eCommerce, automotive, entertainment, and other industries. It allows staff members to create, track, schedule, and tag participants based on individual requirements.

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Medallia Digital Experience Analytics logo

The tool you need to deliver remarkable customer experiences

There's a whole world of user behavior out there. Discover it for yourself. It's time to step into your customers' shoes. Our technology empowers optimization.

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ThinkOwl logo

A complete AI solution for all your customer support needs.

Artificial Intelligence + Helpdesk Software = Better Relationships. ThinkOwl is an artificial intelligence based, helpdesk software that combines human and machine learning. ThinkOwl leverages your human resources to the max through intelligent automation.

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Dynamics 365 Customer Voice logo

Scalable digital comment management solution.

Microsoft Dynamics 365 Customer Voice is a comment collection, analysis, and management tool, which gives companies access to in-depth customer insights about their products and services, contributing to trend insight and strategic decision-making.

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Diligent Compliance & Ethics Training logo

Deliver Effective Compliance & Ethics Training

A vast digital library of Compliance & Ethics training on regulatory standards in specific industries.

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AI Rudder logo

Cloud AI contact center for enterprise B2C ops

AI Rudder is a cloud-based contact center automation platform using AI voice, chat, and omnichannel agents to automate high-volume B2C.

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Emojot CCM logo

Customer feedback management solution

Emojot Customer Complaints Management (CCM) is an AI-powered solution that helps capture customer feedback through multiple channels including email, SMS, social media, and QR codes, utilizing Emotion Sensors to gather in-store or remote feedback at critical touchpoints.

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CSAT.AI logo

A Customer Service QA and CX Platform Built for Today!

CSAT.AI is a CX platform that train agents, reviews interactions and digs deep into your CX – Automated with AI. The system provides a higher first contact resolution rate, increases CSAT scores, and reduce QA and agent training costs.

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Intent-Based Promotions logo

eCommerce On-Site Promotion Solution

Helping top online retailers to lower promo spend while simultaneously saving margins and keeping ROIs and profits high.

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Fiilster logo

Collect feedback regularly. No IT required. GDPR compliant.

Fiilster helps businesses collect and act on customer feedback systematically — not just once, but as an ongoing process. Share surveys via link, QR code, or mobile. Real-time dashboard, branded surveys, GDPR compliant, EU data hosting.

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Metacommerce logo

Modern consumer engagement and loyalty technology.

Metacommerce is a customer engagement and loyalty platform that helps brands identify, engage, and reward loyal consumers and audiences in a post-cookie landscape.

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TINT logo

The social media display platform used by 45,000 brands

TINT is a complete social media marketing solution. With TINT you can collect, curate, and promote all your best content on any screen, anywhere.

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Qemotion logo

Emotional and semantic analysis software

Qemotion is a cloud-based semantic and emotional analysis solution designed to help businesses evaluate the opinions of employees and customers via a unifed portal. The platform includes artificial intelligence technology, which lets organizations identify customer issues, track ratings and reviews, and take appropriate measures to ensure an optimized customer experience.

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Platform One logo

The next generation of Experience Management.

Customer experience, staff experience, product experience, brand experience, and insight communities are all available in one location with Platform One, a totally integrated CX platform, for simple access, comprehension, action, and improvement.

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iRoom logo

Digital guest communication platform for hotels

iRoom is a digital guest service platform designed for hotels to manage communication between guests and reception staff. The software features QR code-based room service, real-time chat with AI-powered translation across multiple languages, and food ordering capabilities. It includes room monitoring, Telegram notifications for staff, do not disturb functionality, and guest review collection. The platform operates as a web-based system that requires no app installation for guests.

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sterloCare logo

sterloCare-Digitize care, Streamline ops, Elevate compliance

sterloCare is a healthcare solution designed to help hospitals improve service, quality and compliance, and streamline the operations of all departments. It integrates with existing HIS and is available for cloud or on-premise deployment.

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Luminoso logo

Artificial intelligence (AI)-enabled analytics software

Luminoso is a cloud-based text analytics software designed to help businesses of all sizes upload, analyze, and visualize structured and unstructured customer insights data using artificial intelligence (AI) and natural language understanding technology. The platform includes multilingual capabilities, enabling organizations to process data in Japanese, Korean, Arabic, Chinese, and various other languages.

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Qmatic logo

Customer journey management solution for enterprise clients

Improve your customers’ experience by minimizing wait time and always keeping visitors informed about the queuing situation via screens, Mobile Tickets, or Messaging Service. Gather data to get Business Intelligence insights.

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