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Top Rated Customer Experience Software with Servicenow - Page 2

Last updated: September 2026

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35 software options

Nextiva CRM logo

Customer service and relationship management software

Nextiva CRM is a customer relationship management software designed to help businesses handle interactions with customers across multiple communication channels including phone, email, SMS, social media accounts, and more. It enables organizations to route customer support tickets to agents.

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Keatext logo

Your most impactful improvements start here.

Keatext is a text analytics solution that delivers AI-based recommendations and ready-to-share reports leveraging GPT to improve customer experience.

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RingCX logo

AI-powered contact center

RingCentral RingCX: AI-powered, omnichannel contact center with unified communications. Simplify customer experiences effortlessly.

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Totango logo

Accelerate Revenues with Customer Engagement Management

Totango offers automated customer engagement management to drive conversions, boost retention and grow lifetime value. It enables you to close bigger deals faster by focusing on the right opportunities. It drive renewal rates up by ensuring customer success. It allows you to record events from your applications in real time and then analyze them. The solution is integrated with Saleforce and Marketo among others.

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Five9 logo

Cloud contact and call center software

With Five9, you can close the gap between your customer experience goals and the service you are actually able to deliver. With sophisticated features like ACD intelligent call routing, customer self-help through IVR, and CTI screen pops to inform agents of customer history.

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NiCE CXone logo

Cloud-based contact center software

Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.

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Operata logo
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Real-time performance monitoring for cloud contact centers

Designed for IT operations, contact center operations, and contact center agents, Operata is a customer experience platform that works with Amazon Connect, Genesys Cloud CX, NICE CXone, Salesforce Service Cloud Voice, ServiceNow Voice, Zendesk Voice, and many more. Users can ingest third-party data and insights into any system, enhancing the CX and improving key metrics from call abandonment to sentiment and service availability.

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SOGEDES.X logo
(0)

Cloud-based omnichannel call and contact center solution

SOGEDES.X is an omnichannel cloud solution for inbound, outbound, and blended contact centers. The solution enables companies to inspire customers across channels and to manage customer relationships easily and effectively.

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Cemantica logo
(0)

Customer Journey Management Platform

Cemantica is a powerful modular platform for users to manage customer experience (CX) programs, build customer journey maps, and integrate voice of the customer (VoC data) all in one

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DataOrb logo
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AI-enabled multichannel customer experience platform

DataOrb helps businesses collect a 360-degree pulse over the voice of their customers and understand trending issues, inquiries, and compliments across channels. Users can identify friction points in customer journeys, pinpoint what went wrong in the customer journey, and turn insights into actionable playbooks.

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