App comparison

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Customer Satisfaction
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Top Rated Customer Satisfaction Software with Free trial - Page 8

Last updated: May 2026

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Roundesk

(0)

Telecom and customer relationship software provider

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Roundesk is your partner value generator who accompanies you in your projects of business telecommunications and customer relationship management (CRM), from the thought to the implementation and beyond.

Plantt

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Customer Relationship Management with AI communication

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Plantt is a success intelligence platform that uses artificial intelligence to communicate with customers and manage relationships through automatic messaging. The system reaches customers through email, SMS, or direct message to understand customer behavior and analyze relationship strength. Additionally, Plantt integrates with slack that provides daily reminders as to which customers are in need of outreach.

moveXM

(0)

Customer satisfaction is no coincidence.

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moveXM is an all-in-one feedback management solution, powered by AI and designed for businesses aiming to enhance customer satisfaction. As a CX pioneer with over 28 years of experience, moveXM serves companies of all sizes, from small businesses to large DAX-listed enterprises.

Dynamics 365 Customer Voice

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Scalable digital comment management solution.

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Microsoft Dynamics 365 Customer Voice is a comment collection, analysis, and management tool, which gives companies access to in-depth customer insights about their products and services, contributing to trend insight and strategic decision-making.

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CSAT.AI

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A Customer Service QA and CX Platform Built for Today!

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CSAT.AI is a CX platform that train agents, reviews interactions and digs deep into your CX – Automated with AI. The system provides a higher first contact resolution rate, increases CSAT scores, and reduce QA and agent training costs.

Pega Customer Decision Hub

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Customer engagement system with customizable taxonomy rules

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Pega Customer Decision Hub enables businesses to monitor and design their one-to-one strategies, orchestrate them across channels, and manage them in real time via a single interface. With its' flexible framework, workflows can be applied across organizations of any size with customer touchpoints stored in a central location. Additionally, the system provides communication channels to reach and store customer conversations through SMS, email, chat, and phone engagements.

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Qemotion

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Emotional and semantic analysis software

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Qemotion is a cloud-based semantic and emotional analysis solution designed to help businesses evaluate the opinions of employees and customers via a unifed portal. The platform includes artificial intelligence technology, which lets organizations identify customer issues, track ratings and reviews, and take appropriate measures to ensure an optimized customer experience.

mySQM Customer Service QA

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FCR Insights Software

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Our customer experience management (CEM) software is specifically built for call centers and designed to measure, track, benchmark, and improve FCR, Csat, NPS, quality assurance, customer service and employee experience.

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PulseAhead

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In-product surveys without analytics bloat or MAU pricing

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Pulseahead is an in-product survey tool for collecting real-time user feedback inside web products. Launch NPS, CSAT, and product surveys with precise targeting, smart triggers, adaptive flows, and predictable pricing not based on MAUs.

Touchpoint CX

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Empower employees to improve customer experience

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Touchpoint CX is a cloud-based customer experience (CX) management platform. It helps amplify voice of customer (VoC) initiatives and convert customer feedback into real-time insights and actions across an entire organization.

Reeview

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Review and reputation management software

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Reeview is a reputation management software that helps businesses generate reviews from customers using unique behaviour psychology elements.

TRACX

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SaaS social media and customer experience optimization tool

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TRACX enables organizations to streamline feedback collection operations to help improve information processing and promote data-driven insights. Key features include text analysis, visual analytics, customer experience management, customizable templates, branding tools, and feedback management.

RealSatisfied

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Turns client feedback into real estate success

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RealSatisfied is a testimonial collection platform designed specifically for real estate professionals. The system enables agents and brokerages to collect client feedback, manage their online reputation, and showcase success stories through customizable profile pages. RealSatisfied integrates with platforms like BrokerWOLF and Realtor.com, allowing users to syndicate testimonials across multiple channels.