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Microsoft Dynamics 365 Customer Voice

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Scalable digital comment management solution.

Table of Contents

Microsoft Dynamics 365 Customer Voice - 2025 Pricing, Features, Reviews & Alternatives

What is Microsoft Dynamics 365 Customer Voice?

Microsoft Dynamics 365 Customer Voice is a tool for the collection, analysis, and management of comments, with gives companies access to deep insights from customers about their products and services, contributing to the perception of trends and strategic decision making.

The solution's features include collecting comments across multiple engagement channels such as email, QR Code, and text messages, the ability to automate at which points in the customer journey surveys will be sent, and the creation of customized surveys with specific sets of questions and brand identities.

Using Microsoft Dynamics 365 Customer Voice, it is possible to track the most important satisfaction metrics of the business, such as Net Promoter Score. The tool evaluates the impact of the data collected using a customer profile dashboard and can even customize future interactions, intelligently identifying which areas and aspects need to be improved to enhance the company's relationship with its target audience.

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No pricing info

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Microsoft Dynamics 365 Customer Voice's features

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Microsoft Dynamics 365 Customer Voice pricing

Value for money rating:

0.0

Starting from

No pricing info

Pricing details

Subscription

Free trial

Free plan

Pricing range

view pricing plans

Microsoft Dynamics 365 Customer Voice integrations (18)

Microsoft Dynamics 365 Customer Voice support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Email/Help Desk

Training options

Documentation

Microsoft Dynamics 365 Customer Voice FAQs

Q. What type of pricing plans does Microsoft Dynamics 365 Customer Voice offer?

Microsoft Dynamics 365 Customer Voice has the following pricing plans:
Free Trial: Available

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Q. Who are the typical users of Microsoft Dynamics 365 Customer Voice?

Microsoft Dynamics 365 Customer Voice has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

Q. What languages does Microsoft Dynamics 365 Customer Voice support?

Microsoft Dynamics 365 Customer Voice supports the following languages:
English, Portuguese, French, Spanish, Italian, German, Turkish, Russian, Dutch, Czech, Danish, Norwegian (Bokmal), Polish, Finnish, Swedish, Greek, Hebrew, Arabic, Thai, Korean, Chinese (Simplified), Japanese

Q. Does Microsoft Dynamics 365 Customer Voice offer an API?

No, Microsoft Dynamics 365 Customer Voice does not have an API available.

Q. What level of support does Microsoft Dynamics 365 Customer Voice offer?

Microsoft Dynamics 365 Customer Voice offers the following support options:
Email/Help Desk

Related categories

Customer Satisfaction