App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Free Trial Customer Satisfaction Software (2026) - Page 2
Last updated: March 2026
186 software options
Sponsored
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer experience management (CXM) platform
No Credit Card Required
Contact Qualtrics for pricing information.
Read more about XM for Customer Experience
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Survey and feedback form builder software
No Credit Card Required
Free: collect 100 responses per month. Starter: like Free plus extra responses for $10/month (or $8/month when billed annually). Collect up to 1,000 responses per month. Expert: powerful forms for pros for $25/month (or $20/month when billed annually). Collect up to 5,000 responses per month. Sell products, create quizzes, use File Upload, Signature field, Logic Jumps and much more. Ultimate: for big business ambitions, $50/month (or $40/month when billed annually). Collect up to 10,000 responses per month, remove branding and get maximum features!
Read more about AidaForm
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Reputation management solution
No Credit Card Required
Read more about Shopper Approved
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Innovative Loyalty Programs, Customer Engagement & Gift Card
Credit Card Required
Packages starting as low as $29/mo
Read more about Preferred Patron Loyalty
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Ticketing software for effortless customer support
No Credit Card Required
Read more about HelpDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Modern, AI help desk software built for fast teams.
No Credit Card Required
Growth Plan: $25/user/month when billed annually. $35/user/month when billed monthly. Pro Plan: $55/user/month when billed annually. $65/user/month when billed monthly. Elite Plan: $85/user/month when billed annually. $95/user/month when billed monthly.
Read more about Hiver
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Gamified customer engagement & feedback collection tool
No Credit Card Required
MAIN MODULES : Interactive survey builder Feedback data importer 6 channels (widget, emails, SMS, etc.) Custom fields Journey mapping Visual analytics Custom reports Text analysis Geo report Feedback assignment Actions automation Access management ADD-ON : Custom API integration Team clusters
Read more about Feedier
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online survey & questionnaire tool
14-day free trial, no credit card required. Basic: free Pro: £30/month (£360/year) Business: £40/month (£480/year) Enterprise: £85/month (£1020/year) Business Team: £30/user/month Enterprise Team: £75/user/month Enterprise Plus: POA nonprofit organisations up to 40% discount students up to 50% discount
Read more about SmartSurvey
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based enterprise survey software solution
Credit Card Required
Simple pricing based on volume of respondents. All plans include unlimited users and all features.
Read more about CheckMarket
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Flexible Software. Focused Service.
No Credit Card Required
The Vivantio Platform provides multiple licensing options (named, concurrent, mixed, pools) to help you maximize your investment and keep your whole service team connected. Price includes: -Every Vivantio feature -Choice of data centers -In-house Professional Services -Customer Success Manager -Vivantio US & UK Telephone, Email and Self Service Support Volume discounts start at around 15 users and continue to rise to 40%. Educational institutions automatically qualify for a 5% discount; non-profits for 10%.
Read more about Vivantio
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Understand what users want, and build what they love.
No Credit Card Required
Userback offers simple pricing with unbeatable value for teams of all sizes, from early-stage startups to large enterprises. Free Forever Plan: Ideal for early-stage teams needing just the essentials. This plan is free forever and includes unlimited feedback collection, two feedback projects, 7-day feedback availability, unlimited team seats, and access to all core features. Team Plan: Designed for growing teams managing feedback more effectively. Priced at $7 per seat per month when billed annually, this plan includes everything in the Free plan, plus unlimited feedback availability, optional feature portal add-on, project management integrations, Zapier automation, customizable feedback widgets, and feedback management tools. Note: This plan supports a maximum of 5 seats. Business Plan: Suited for scaling teams needing more advanced tools. Priced at $15 per seat per month when billed annually, this plan includes everything in the Team plan, plus 25 feedback projects, AI Assist, new feedback automation tools, reply templates, developer tools, session replay capture, JavaScript SDK, user surveys, behavioral targeting, and custom branding. Business Plus Plan: Tailored for enterprise teams requiring extra control and support. Priced at $23 per seat per month when billed annually, this plan includes everything in the Business plan, plus advanced privacy controls, record all user sessions, custom workspace domain, team member roles, team comment controls, single sign-on (SSO), hCaptcha, premium support, and SOC 2 report. Userback also offers a customizable Feature Portal as an add-on, allowing teams to collect, prioritize, and manage feature requests with user voting and public roadmaps. All new users can start with a free trial, making it easy to explore the platform and find the right plan for your team.
Read more about Userback
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Survey software and questionnaire tool
No Credit Card Required
SurveyLab provides subscription plans to suit everyone needs. Prices range from $49 a month. Students get 50% off. Test any plan for 14 days for FREE. Starter: $49/month includes 1000 responses per month. Standard (for small companies): $99/month includes 2500 responses per month. Professional (for professionals and mid-size companies): $249/month includes unlimited responses. Enterprise plans are also available with unlimited responses included. Contact SurveyLab for a pricing quote.
Read more about SurveyLab
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Software for creating and managing feedback and surveys
No Credit Card Required
Please contact SurveySparrow directly for pricing details.
Read more about SurveySparrow
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Get personal with face-to-face interactions: at scale
No Credit Card Required
Grow plan: $24/month (paid annually) Brand plan: $40/month (paid annually) Monthly plans also available.
Read more about VideoAsk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
In-Signature Surveys. Customer Feedback & Reviews solution.
No Credit Card Required
Unlimited Google Reviews Unlimited Surveys Customizable Surveys Animated Surveys 10 Languages Customizable CTA Reports & Dashboards Unlimited Customers Unlimited Responses Unlimited Email Alerts Customer Support Unlimited Data Storage
Read more about Rate My Service
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
In-person Surveys, Mobile Forms & Kiosks (Works Offline)
Choice of 3 plans starting at $19/month for unlimited surveys and responses. Enterprise/White-Label features also available.
Read more about QuickTapSurvey
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based helpdesk solution for small businesses
No Credit Card Required
Pricing is based on the number of users per month and features selected.
Read more about Groove
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Simple and fun customer satisfaction surveys for SMBs.
No Credit Card Required
$79/month, all-inclusive pricing - unlimited customers, users, surveys, and feedback.
Read more about Simplesat
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer feedback & feature request management
No Credit Card Required
Start out with our Free plan, and scale as needed as you get more feedback.
Read more about Canny
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Survey software for business consultants and leaders
No Credit Card Required
Read more about Spark Chart
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Reputation management tool for home service businesses.
1 technician: $99/mo - Up to 3 technicians: $249/mo - Up to 7 technicians: $399/mo - Up to 15 technicians - $799/mo - Up to $30 technicians: $899/mo - 30+ technicians: Quote *Plus a one-time setup fee
Read more about pulseM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Reputation management software
No Credit Card Required
ReputationStacker has a transparent pricing model that allows you to pick the plan of your choice, try it for free for 14 days to make sure it's a good fit for you, and upgrade, downgrade or cancel your plan at anytime, directly in your account.
Read more about ReputationStacker
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Website feedback and bug reporting tool
No Credit Card Required
Basic plan: Free - Pro Plan: $29/month - Business: $79/month Try Feedbucket for 1 website project for free - No credit card. No catches. No BS.
Read more about Feedbucket
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Send better surveys. Collect better feedback.
Read more about GetFeedback
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Social media management, analytics & strategy planning.
No Credit Card Required
Read more about Sprinklr