Customer Success Software

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56 apps

Preferred Patron Loyalty  

79
Loyalty marketing and gift card management
Preferred Patron provide customer loyalty and gift card management programs to businesses of all sizes, across many diverse industries. Read more about Preferred Patron Loyalty
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Loyalty marketing and gift card management
Preferred Patron provide customer loyalty and gift card management programs to businesses of all sizes, across many diverse industries. Read more about Preferred Patron Loyalty
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ChurnZero  

73
Customer engagement & retention for subscription businesses
ChurnZero is a customer engagement & retention platform for customer success teams of subscription-based businesses to reduce churn & increase renewals. Read more about ChurnZero
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Customer engagement & retention for subscription businesses
ChurnZero is a customer engagement & retention platform for customer success teams of subscription-based businesses to reduce churn & increase renewals. Read more about ChurnZero
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UXPressia  

50
Create customer journey maps, personas & impact maps online
UXPressia is a platform building customer maps to enhance user experience & visualization via customer journey mapping, personas & impact mapping techniques. Read more about UXPressia
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Create customer journey maps, personas & impact maps online
UXPressia is a platform building customer maps to enhance user experience & visualization via customer journey mapping, personas & impact mapping techniques. Read more about UXPressia
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Groove  

59
Support, Simplified.
Groove enables teams small or large to stay on the same page and provide there customers with the personalized experience they deserve. Groove is built for growing teams. You’ll get everything you need to be more productive and make your customers happier, without the hassle of a complicated helpdesk. Read more about Groove And it’s a more personal experience for your customers…
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Support, Simplified.
Groove enables teams small or large to stay on the same page and provide there customers with the personalized experience they deserve. Groove is built for growing teams. You’ll get everything you need to be more productive and make your customers happier, without the hassle of a complicated helpdesk. Read more about Groove And it’s a more personal experience for your customers…
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SurveyMonkey CX  

48
NPS solution for flexible data collection & analysis
SurveyMonkey CX is an NPS solution that enables businesses to collect, understand, and act on their customer feedback. Trigger personalized surveys through multiple channels, identify improvement areas using advanced analytics, and close the loop with customers by triggering follow-up actions. Read more about SurveyMonkey CX
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NPS solution for flexible data collection & analysis
SurveyMonkey CX is an NPS solution that enables businesses to collect, understand, and act on their customer feedback. Trigger personalized surveys through multiple channels, identify improvement areas using advanced analytics, and close the loop with customers by triggering follow-up actions. Read more about SurveyMonkey CX
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Userpilot  

46
Product user experience software for product & UX teams
Userpilot is a cloud-based product experience platform designed for customer success & product teams to onboard users and increase product adoption through behavior-triggered experiences. The code-free solution allows users to create, manage & A/B test flows, customize the user interface, and more. Read more about Userpilot
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Product user experience software for product & UX teams
Userpilot is a cloud-based product experience platform designed for customer success & product teams to onboard users and increase product adoption through behavior-triggered experiences. The code-free solution allows users to create, manage & A/B test flows, customize the user interface, and more. Read more about Userpilot
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Liveoak Technologies  

51
We help you get virtual business done™
Enterprises that use Liveoak's Virtual Interactions™ platform, bring on new accounts faster, complete routine customer paperwork faster and offer customers the convenience of not having to physically visit a branch or office. Through Liveoak, enterprises and their customers complete work virtually. Read more about Liveoak Technologies
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We help you get virtual business done™
Enterprises that use Liveoak's Virtual Interactions™ platform, bring on new accounts faster, complete routine customer paperwork faster and offer customers the convenience of not having to physically visit a branch or office. Through Liveoak, enterprises and their customers complete work virtually. Read more about Liveoak Technologies
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3CLogic  

48
Cloud Call Center Solutions
3CLogic is a leading cloud contact center platform providing advanced and scalable speech-enabled (IVR, ACD, CTI, Click to Call, Screen Pop, Speech Analytics, Reporting) offerings for leading CRMs, including ServiceNow, Salesforce, and MS Dynamics for global enterprises and customer service teams. Read more about 3CLogic
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Cloud Call Center Solutions
3CLogic is a leading cloud contact center platform providing advanced and scalable speech-enabled (IVR, ACD, CTI, Click to Call, Screen Pop, Speech Analytics, Reporting) offerings for leading CRMs, including ServiceNow, Salesforce, and MS Dynamics for global enterprises and customer service teams. Read more about 3CLogic
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AppsForOps Timeline  

16
Customer success management tool with Outlook integration
AppsForOps Timeline is a customer success software that provides visibility on customer activity spanning the organization's people, processes and systems. View a timeline of all customer activity directly from within an Outlook inbox, and get the whole picture to make the right decisions. Read more about AppsForOps Timeline
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Customer success management tool with Outlook integration
AppsForOps Timeline is a customer success software that provides visibility on customer activity spanning the organization's people, processes and systems. View a timeline of all customer activity directly from within an Outlook inbox, and get the whole picture to make the right decisions. Read more about AppsForOps Timeline
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ProfitWell  

19
Subscription & financial metrics in one place
ProfitWell provides free and accurate subscription financial metrics for 6k+ companies by seamlessly integrating with billing systems. Read more about ProfitWell
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Subscription & financial metrics in one place
ProfitWell provides free and accurate subscription financial metrics for 6k+ companies by seamlessly integrating with billing systems. Read more about ProfitWell
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Skilljar  

17
LMS for Customer and Partner Training
Skilljar’s learning management system (LMS) enables businesses to scale their customer and partner training programs. The solution accelerates customer onboarding and engagement by enabling multimedia course creation, an intuitive and mobile-responsive learning environment and CRM data integrations. Read more about Skilljar
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LMS for Customer and Partner Training
Skilljar’s learning management system (LMS) enables businesses to scale their customer and partner training programs. The solution accelerates customer onboarding and engagement by enabling multimedia course creation, an intuitive and mobile-responsive learning environment and CRM data integrations. Read more about Skilljar
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Starred  

15
Candidate Experience Feedback Solution
Starred builds recruitment feedback software for Talent Acquisition teams that want to deliver the best possible candidate experience. Our software integrates directly in your ATS and collects actionable feedback on autopilot. Read more about Starred
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Candidate Experience Feedback Solution
Starred builds recruitment feedback software for Talent Acquisition teams that want to deliver the best possible candidate experience. Our software integrates directly in your ATS and collects actionable feedback on autopilot. Read more about Starred
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Taskfeed  

19
Customer Onboarding Management for Salesforce
Take your onboarding experience to the next level. Create a repeatable and scalable process to ensure each customer is successful. Read more about Taskfeed
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Customer Onboarding Management for Salesforce
Take your onboarding experience to the next level. Create a repeatable and scalable process to ensure each customer is successful. Read more about Taskfeed
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Totango  

18
Accelerate Revenues with Customer Engagement Management
Totango offers automated customer engagement management to drive conversions, boost retention and grow lifetime value. It enables you to close bigger deals faster by focusing on the right opportunities. It drive renewal rates up by ensuring customer success. Read more about Totango It allows you to record events from your applications in real time and then analyze them. The solution is integrated with Saleforce and Marketo among others.
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Accelerate Revenues with Customer Engagement Management
Totango offers automated customer engagement management to drive conversions, boost retention and grow lifetime value. It enables you to close bigger deals faster by focusing on the right opportunities. It drive renewal rates up by ensuring customer success. Read more about Totango It allows you to record events from your applications in real time and then analyze them. The solution is integrated with Saleforce and Marketo among others.
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Salesmachine  

11
Customer Success Platform for trial conversion & retention
Visualize in one single Data Platform your customers engagement, NPS, health score, billing, CRM, ... thanks to many APIs integrations. Centralize informations to see whole account or contact's level data in Salesmachine. Segment them to identify who to contact in priority, and reduce churn!… Read more about Salesmachine
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Customer Success Platform for trial conversion & retention
Visualize in one single Data Platform your customers engagement, NPS, health score, billing, CRM, ... thanks to many APIs integrations. Centralize informations to see whole account or contact's level data in Salesmachine. Segment them to identify who to contact in priority, and reduce churn!… Read more about Salesmachine
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Natero  

8
Data-driven customer success management software
Natero is a cloud-based customer success management solution designed to assist customer success teams in managing customers, preventing churn, and increasing account expansion. The platform offers a range of features including workflow management, customer intelligence & health scoring, and more. Read more about Natero
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Data-driven customer success management software
Natero is a cloud-based customer success management solution designed to assist customer success teams in managing customers, preventing churn, and increasing account expansion. The platform offers a range of features including workflow management, customer intelligence & health scoring, and more. Read more about Natero
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VeriShow  

5
Video Chat, Cobrowsing, Screen sharing, Certified signature
Video Chat, Cobrowsing, Screen Sharing, Document sharing, Certified online signature for customer service and for secure online transactions. Sessions can be recorded, encrypted and store at client's location. Solution can be white-labeled. Salesforce or other CRM integration available too. Read more about VeriShow
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Video Chat, Cobrowsing, Screen sharing, Certified signature
Video Chat, Cobrowsing, Screen Sharing, Document sharing, Certified online signature for customer service and for secure online transactions. Sessions can be recorded, encrypted and store at client's location. Solution can be white-labeled. Salesforce or other CRM integration available too. Read more about VeriShow
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AppFollow  

6
App store optimization and review management solution
AppFollow is a cloud-based mobile analytics solution which assists businesses of all sizes with review management and competitor analysis. Its key features include channel attribution, revenue tracking, social sharing, sentiment analysis, keyword tracking, task assignment and conversion tracking. Read more about AppFollow
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App store optimization and review management solution
AppFollow is a cloud-based mobile analytics solution which assists businesses of all sizes with review management and competitor analysis. Its key features include channel attribution, revenue tracking, social sharing, sentiment analysis, keyword tracking, task assignment and conversion tracking. Read more about AppFollow
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Kilterly  

4
Customer Success Software
Kilterly is a customer success software which helps businesses increase customer retention through data insight and automated customer success playbooks. Read more about Kilterly
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Customer Success Software
Kilterly is a customer success software which helps businesses increase customer retention through data insight and automated customer success playbooks. Read more about Kilterly
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Creedenz CXM  

5
Pushes customer engagement further than traditional CRMs
Creedenz CXM facilitates Enterprise business users to encourage, drive and manage customer engagement across core areas of sales, marketing, services and more. Read more about Creedenz CXM
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Pushes customer engagement further than traditional CRMs
Creedenz CXM facilitates Enterprise business users to encourage, drive and manage customer engagement across core areas of sales, marketing, services and more. Read more about Creedenz CXM
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inSided  

7
Leading Community Platform for Customer Success & Support
Boost product adoption, provide self-service onboarding and maximise customer success efficiency with our range of features. Read more about inSided
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Leading Community Platform for Customer Success & Support
Boost product adoption, provide self-service onboarding and maximise customer success efficiency with our range of features. Read more about inSided
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Amity  

7
The Most Powerful Customer Success Software.
Amity is the world's most powerful Customer Success software. Amity, senses changes in customer health recommends the right actions and measures effectiveness. Read more about Amity
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The Most Powerful Customer Success Software.
Amity is the world's most powerful Customer Success software. Amity, senses changes in customer health recommends the right actions and measures effectiveness. Read more about Amity
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Vocally  

2
Feedback capture and analysis solution
Vocally by Docsie is a feedback management solution, which helps organizations manage user feedback collection for software or online content portals. The platform captures user engagement videos, allowing managers to analyze customer behavior & gain visibility into improvement opportunities. Read more about Vocally
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Feedback capture and analysis solution
Vocally by Docsie is a feedback management solution, which helps organizations manage user feedback collection for software or online content portals. The platform captures user engagement videos, allowing managers to analyze customer behavior & gain visibility into improvement opportunities. Read more about Vocally
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OmniCore  

1
Personalized live customer experience & engagement
OmniCore by SaleMove is an omnichannel customer engagement platform that enables companies to identify, communicate, & engage with their website visitors. Read more about OmniCore
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Personalized live customer experience & engagement
OmniCore by SaleMove is an omnichannel customer engagement platform that enables companies to identify, communicate, & engage with their website visitors. Read more about OmniCore
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Akita  

1
Customer Success Software
Akita is Customer Success software that helps you reduce churn and increase revenue from your existing customers through up-sell, cross-sell and expansion. Akita provides your CSMs with customer health scores, playbooks, intelligent alerts, customer journey management tools, success KPIs, and more. Read more about Akita
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Customer Success Software
Akita is Customer Success software that helps you reduce churn and increase revenue from your existing customers through up-sell, cross-sell and expansion. Akita provides your CSMs with customer health scores, playbooks, intelligent alerts, customer journey management tools, success KPIs, and more. Read more about Akita
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