Freshsuccess is a cloud-based customer success management solution designed to assist customer success teams in managing customers, preventing churn, and increasing account expansion. The platform offers a range of features including workflow management, and customer intelligence & health scoring.
SnapCall allows voice, video, and screen sharing inside the chat with a client. You don't need a phone number or the use of third-party services. SnapCall is fully integrated into Zendesk, LiveChat, Intercom, Kustomer platforms. Embedding takes one click, without the need to insert html codes.
Video Chat, Cobrowsing, Screen Sharing, Document sharing, Certified online signature for customer service and for secure online transactions. Sessions can be recorded, encrypted and store at client's location. Solution can be white-labeled. Salesforce or other CRM integration available too.
Umanest is a loyalty and reputation toolkit designed to help property managers grow a reputable and sustainable business. It helps users automate feedback collection from landlords and tenants and manage client retention, online reviews, and referrals.
Chameleon is a digital adoption platform for building and publishing customizable product tours and surveys to aid with onboarding new users to a business' website. Installation is carried out with low code requirements, or with integration from JS Snippet, Google Tag Chrome extension or Segment.
Gnatta is a customer engagement software designed to help businesses of all sizes manage client communications across multiple channels such as Instagram, Facebook, Twitter, email, and more on a centralized platform. Administrators can sort conversations based on date or time.
Radiance Commerce is a provider of AI-powered chatbot solutions designed to help businesses sell more and enhance customer experiences. Our flagship product, Radiance SmartChat, harnesses the power of ChatGPT and Generative AI to create an AI-powered Shopping Concierge for websites.
Wrench.AI is a personalization platform that distills complex data into painless human insights. We automate research and behavioral analytics for data-driven organizations that want to understand “Who” their audience is, “What” they care about, and “How” to serve them better.
Vocally by Docsie is a feedback management solution, which helps organizations manage user feedback collection for software or online content portals. The platform captures user engagement videos, allowing managers to analyze customer behavior & gain visibility into improvement opportunities.
Airdesk is a centralized workspace with a 360º view of all your services. With it, businesses can manage customers and contacts, deals and contracts, project and task management, customer interactions and ticket handling in a single place.
Blue note systems, based on SugarCRM, is a cloud-based customer relationship management (CRM) software designed to help businesses handle the entire sales cycle, from prospecting to providing customer service. Features include multi-channel marketing, lead nurturing, real-time analytics, and more.
Pega Customer Service is designed to help businesses in finance, healthcare, manufacturing, insurance, and other businesses forecast customers' needs, monitor outstanding tasks, and manage web interactions in real-time. It enables businesses to process incoming customer service requests and assure full compliance with internal processes and regulatory requirements.
Crow Canyon’s Customer Service and Support Solution provides an effective support system for your team. Customers will benefit from quick and accurate responses, and ongoing tracking and follow-up ensure issues are resolved and customers’ needs are met.