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Aceyus
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Employee & client experience management for contact centers
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Aceyus - 2026 Pricing, Features, Reviews & Alternatives
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Aceyus overview
What is Aceyus?
Aceyus is an intelligence and reporting platform for enterprise-level contact centers, which provides real-time and historical reports on customer and agent behavior. Features include intelligent call routing, alerts, dynamic dashboards, trend analysis, omnichannel reporting, data integration, and more.
Through omnichannel reporting, Aceyus users can manage and monitor customer interactions based on multiple sources including marketing campaigns, in-store visits, and eCommerce purchases. With dynamic dashboards, agents can take immediate action to respond to changes and ensure reports are providing insights and analysis on the relevant customer experience areas. Additionally, with real-time and historical reporting, users can see trend analysis over time as well as channel efficiency and conversion. This enables data-driven changes to be implemented where necessary, and highlights well performing areas in order to further optimize performance.
With Aceyus intelligent call routing, call volume can be managed in real-time by sending calls to the appropriately skilled agents. This ensures customers are being attended to by agents who are most able to respond and resolve their query. Using call logs and transcripts, managers can gain visibility into agent behavior, enabling necessary corrective actions to be implemented. Users gain real-time insight into customer behavior and interactions through customer feedback, in order to better understand and improve the customer journey.
Starting price
Alternatives
with better value for money
Aceyus’s user interface
Aceyus reviews
Overall rating
5.0
/5
3
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.33/10
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Aceyus's key features
Most critical features, based on insights from Aceyus users:
All Aceyus features
Features rating:
Aceyus alternatives
Aceyus
Starting from
100000
CTM
Starting from
79
Per month
Ricochet360
Starting from
24
Per month
CallTools
Starting from
79.99
Per month
Aceyus pricing
Value for money rating:
Starting from
100000
User opinions about Aceyus price and value
Value for money rating:
Aceyus integrations (3)
Top integrations
Aceyus support options
Typical customers
Platforms supported
Support options
Training options
Aceyus FAQs
Aceyus has the following pricing plans:
Starting from: $100000.00
These products have better value for money
Q. Who are the typical users of Aceyus?
Aceyus has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Aceyus support?
Aceyus supports the following languages:
English
Q. Does Aceyus support mobile devices?
Aceyus supports the following devices:
Android, iPad, iPhone
Q. Does Aceyus offer an API?
Yes, Aceyus has an API available for use.
Q. What other apps does Aceyus integrate with?
Aceyus integrates with the following applications:
Five9, Avaya Experience Platform
Q. What level of support does Aceyus offer?
Aceyus offers the following support options:
Phone Support
