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AnyDesk vs HelpWire Comparison (2026)

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AnyDesk logo

AnyDesk

HelpWire  logo

HelpWire

Overview

AnyDesk is a remote desktop software accessible on all platforms, including Windows, MacOS, Linux, Android, and iOS. AnyDesk allows users to connect to computers remotely anywhere, anytime, and facilitates desktop sharing, remote support, and web presentation.

Remote access software for Windows, macOS, and Linux. Starts sessions via a link with no credentials and enables unattended access for follow-up work.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

22.9

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

10

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

1.8K

5

4

3

2

1

1.2K

455

78

9

22

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

4.9

81

5

4

3

2

1

74

7

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

“Seamless and uninterrupted screen sharing along with remote control capabilities, even when operating on lower bandwidth or slower internet connections.”
AM

Ahammad M.

RESERVATION STAFF

“The high frame rates provide a seamless, near-zero latency experience that feels as fluid as working directly on the machine.”
Verified reviewer profile picture

Marquita V.

SALE MANAGER

“For longer remote sessions, the experience can depend quite a bit on the network connection, particularly when working with a screen that requires frequent interaction.”
RG

Rashad G.

Geomechanicist

Pros

“File transfers use a simple copy/paste method, which is fine. But, I'd prefer a file manager-like interface similar to other remote control apps I've used.”
EJ

Ed J.

CEO

“Adding a client workstation is secure and very simple thanks to a simple link sent by email, for e.g, which makes support easier.”
EG

Eric G.

Adminstrator

“I like the fact you can do a file transfers just by dragging a file between windows on the remote and local computers.”
PD

Paul D.

Owner

Cons

“The security prompts can be confusing for people who aren’t used to remote‑access tools, and occasionally the app asks for permissions in a way that feels repetitive or annoying.”
Verified reviewer profile picture

Parker W.

Teacher

“Sometimes the connection can get a little laggy depending on the device or network, and a few features feel tucked away or not as clear as they could be.”
Verified reviewer profile picture

Parker W.

Teacher

“It's an amazing software but maybe a few issues is that sometimes I found it lagging a bit, could be my WiFi of course but it happens that I have to close and re open the program to let it work properly.”
Verified reviewer profile picture

Chiara L.

Law

Cons

“Lack of Headless support for Linux servers”
ML

Marc L.

owner

“However, there are some facts which point out to the basic functionality of the product. While this product has its own advantages and disadvantages, the most crucial part of it is the delayed buffering which makes the user go nuts and not get a satisfies and relevant outcome.”
Verified reviewer profile picture

Stanley G.

Content Writer Strategist

“Unfortunately even finding the link to open the session can be a challenge for some.”
BT

Ben T.

Admin Assistant

  • Vendor responds to reviews
  • Last review7 days ago
  • Vendor responds to reviews
  • Last review7 days ago

Key features

  • Total features34
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Application Management
  • Audit Trail
  • Authentication
  • CRM
  • Chat/Messaging
  • Collaboration Tools
  • Customizable Branding
  • Diagnostic Tools
  • File Sharing
  • File Transfer
  • Mobile Access
  • Monitoring
  • Multiple Monitor Access
  • Multiple User Accounts
  • Print Management
  • Real-Time Chat
  • Remote Access/Control
  • Remote Printing
  • Reporting & Statistics
  • Reporting/Analytics
  • SSL Security
  • Screen Recording
  • Screen Sharing
  • Secure Login
  • Self Service Portal
  • Session Recording
  • Session Transfer
  • Single Sign On
  • Support Ticket Management
  • Surveys & Feedback
  • Troubleshooting
  • Two-Factor Authentication
  • Unattended Access
  • User Management
  • Whiteboard
  • Total features19
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Application Management
  • Audit Trail
  • Authentication
  • CRM
  • Chat/Messaging
  • Collaboration Tools
  • Customizable Branding
  • Diagnostic Tools
  • File Sharing
  • File Transfer
  • Mobile Access
  • Monitoring
  • Multiple Monitor Access
  • Multiple User Accounts
  • Print Management
  • Real-Time Chat
  • Remote Access/Control
  • Remote Printing
  • Reporting & Statistics
  • Reporting/Analytics
  • SSL Security
  • Screen Recording
  • Screen Sharing
  • Secure Login
  • Self Service Portal
  • Session Recording
  • Session Transfer
  • Single Sign On
  • Support Ticket Management
  • Surveys & Feedback
  • Troubleshooting
  • Two-Factor Authentication
  • Unattended Access
  • User Management
  • Whiteboard

Integrations

  • Total integrationsN/A
    • Total integrationsN/A

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