App comparison
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HelpWire
5
73
4
7
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote support software
Last updated: March 2026
HelpWire Alternatives & Competitors (2026)
Top 10 free alternatives
Slack
A single place for team communication and workflows
0.3
Value for money
Starting price
No pricing info
0.2
Functionality
Archiving & Retention
5/5
Authentication
4.8/5
Audio Capture
4.6/5
Top Features
Reporting/Analytics
4.9/5
Chat/Messaging
4.9/5
Real-Time Chat
4.9/5
Freshdesk
Online helpdesk system and customer service software
0.5
Value for money
Starting price
No pricing info
0.5
Functionality
Activity Dashboard
4.9/5
Alerts/Notifications
4.5/5
Activity Tracking
4.4/5
Top Features
Reporting/Analytics
4.9/5
Chat/Messaging
4.9/5
Real-Time Chat
4.9/5
ScreenConnect
Remote meeting platform for resolving customers' queries
0.3
Value for money
Starting price
No pricing info
0.2
Functionality
Annotations
5/5
Alerts/Notifications
4.6/5
Access Controls/Permissions
4.4/5
Top Features
Reporting/Analytics
4.9/5
Chat/Messaging
4.9/5
Real-Time Chat
4.9/5
Zoho Assist
Cloud-based remote support solution
0.2
Value for money
Starting price
No pricing info
0.2
Functionality
Alerts/Notifications
5/5
Access Controls/Permissions
4.7/5
Chat/Messaging
4.5/5
Top Features
Reporting/Analytics
4.9/5
Chat/Messaging
4.9/5
Real-Time Chat
4.9/5
ISL Light
Remote support software & unattended remote access
0.4
Value for money
Starting price
No pricing info
0.2
Functionality
Annotations
4.5/5
API
4.5/5
Access Controls/Permissions
4.5/5
Top Features
Reporting/Analytics
4.9/5
Chat/Messaging
4.9/5
Real-Time Chat
4.9/5
Splashtop
Remote access and remote support for specific use-cases.
0.1
Value for money
Starting price
No pricing info
0.1
Functionality
Authentication
5/5
Access Controls/Permissions
4.7/5
Chat/Messaging
4.6/5
Top Features
Reporting/Analytics
4.9/5
Chat/Messaging
4.9/5
Real-Time Chat
4.9/5
RemotePC
Remote Access for Consumers, SMBs, and Enterprises
0.1
Value for money
Starting price
No pricing info
0.2
Functionality
Chat/Messaging
5/5
Communication Management
5/5
Drag & Drop
5/5
Top Features
Reporting/Analytics
4.9/5
Chat/Messaging
4.9/5
Real-Time Chat
4.9/5
Atera
Cloud and mobile-based IT management platform with AI
0.3
Value for money
Starting price
No pricing info
0.5
Functionality
Activity Dashboard
4.7/5
Access Controls/Permissions
4.5/5
Alerts/Notifications
4.4/5
Top Features
Reporting/Analytics
4.9/5
Chat/Messaging
4.9/5
Real-Time Chat
4.9/5
NinjaOne
Unified endpoint management & IT automation platform
0.3
Value for money
No pricing info
Starting price
No pricing info
0.3
Functionality
Activity Tracking
5/5
Alerts/Escalation
4.5/5
Alerts/Notifications
4.3/5
Top Features
Reporting/Analytics
4.9/5
Chat/Messaging
4.9/5
Real-Time Chat
4.9/5
Action1
Patching That Just Works
Value for money
No pricing info
Starting price
No pricing info
0.1
Functionality
Application Security
5/5
Access Controls/Permissions
4.8/5
Alerts/Notifications
4.6/5
Top Features
Reporting/Analytics
4.9/5
Chat/Messaging
4.9/5
Real-Time Chat
4.9/5
0.5
Value for money
Starting price
No pricing info
0.2
Functionality
Anomaly/Malware Detection
5/5
Activity Tracking
4.6/5
Access Controls/Permissions
4.5/5
Top Features
Reporting/Analytics
4.9/5
Chat/Messaging
4.9/5
Real-Time Chat
4.9/5
0.7
Value for money
Starting price
No pricing info
0.5
Functionality
Activity Dashboard
4.5/5
Agenda Management
4.5/5
Access Controls/Permissions
4.4/5
Top Features
Reporting/Analytics
4.9/5
Chat/Messaging
4.9/5
Real-Time Chat
4.9/5
0.5
Value for money
Starting price
No pricing info
0.3
Functionality
Access Management
5/5
Audit Trail
5/5
Authentication
4.8/5
Top Features
Reporting/Analytics
4.9/5
Chat/Messaging
4.9/5
Real-Time Chat
4.9/5
0.4
Value for money
Starting price
No pricing info
0.3
Functionality
Access Controls/Permissions
4.5/5
Chat/Messaging
4.2/5
Collaboration Tools
4.2/5
Top Features
Reporting/Analytics
4.9/5
Chat/Messaging
4.9/5
Real-Time Chat
4.9/5
0.3
Value for money
Starting price
No pricing info
0.3
Functionality
Activity Tracking
5/5
Call Recording
4.9/5
Access Controls/Permissions
4.8/5
Top Features
Reporting/Analytics
4.9/5
Chat/Messaging
4.9/5
Real-Time Chat
4.9/5
0.2
Value for money
Starting price
No pricing info
0.3
Functionality
Activity Dashboard
5/5
File Management
5/5
Data Import/Export
4.8/5
Top Features
Reporting/Analytics
4.9/5
Chat/Messaging
4.9/5
Real-Time Chat
4.9/5
0.2
Value for money
Starting price
No pricing info
0.3
Functionality
Access Controls/Permissions
4.8/5
Anti Virus
4.6/5
Alerts/Notifications
4.5/5
Top Features
Reporting/Analytics
4.9/5
Chat/Messaging
4.9/5
Real-Time Chat
4.9/5
0.4
Value for money
Starting price
No pricing info
0.6
Functionality
Access Controls/Permissions
4.2/5
Chat/Messaging
4.1/5
Diagnostics Tools
4.1/5
Top Features
Reporting/Analytics
4.9/5
Chat/Messaging
4.9/5
Real-Time Chat
4.9/5
Value for money
Starting price
No pricing info
0.1
Functionality
API
5/5
Access Controls/Permissions
4.9/5
Chat/Messaging
4.7/5
Top Features
Reporting/Analytics
4.9/5
Chat/Messaging
4.9/5
Real-Time Chat
4.9/5
0.4
Value for money
Starting price
No pricing info
0.2
Functionality
Access Controls/Permissions
4.7/5
Activity Tracking
4.7/5
Drag & Drop
4.7/5
Top Features
Reporting/Analytics
4.9/5
Chat/Messaging
4.9/5
Real-Time Chat
4.9/5