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Aspect Unified IP Logo

Enable inbound and outbound omni-channel contact.

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Aspect Unified IP - 2026 Pricing, Features, Reviews & Alternatives

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Aspect Unified IP overview

What is Aspect Unified IP?

Today Alvaria has two proven and feature rich platforms that many of our customers rely on every day for inbound service and outbound engagement, Aspect Unified IP and Noble CC. Alvaria has taken the best of these solutions to form the Alvaria CX Suite for on-premises and private cloud deployments. Starting in early 2022.

Starting price

90per feature

Alternatives

with better value for money

Aspect Unified IP pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(1)
3-4(37)
5(31)

What do users say about Aspect Unified IP?

Users say Aspect Unified IP offers strong flexibility, customization options, and a rich user interface that supports complex business requirements and contact center needs. They find it easy to use across multiple sites, appreciate its advanced list management, and value the ease of IVR deployment and disaster recovery setup. They indicate the technology is scalable and meets most servicing needs.

They report some frustrations with limited single sign-on, lack of integration APIs, and insufficient granular permissions. Some mention slow feature loading, outdated admin tools, and unclear documentation, which can make administration and real-world use more challenging.


Who uses Aspect Unified IP?

Based on 69 verified user reviews.

Company size

Midsize Businesses

Enterprises

Small Businesses

Top industries

Banking
Financial Services
Telecommunications
Consumer Services
Others

Use cases

Call Center
Predictive Dialer
Automatic Call Distribution Systems
Call Monitoring
Call Center Scripting

Aspect Unified IP's key features

Most critical features, based on insights from Aspect Unified IP users:

Automatic call distribution
Call scheduling
Predictive dialer
Call recording
Reporting/Analytics
List management

All Aspect Unified IP features

Features rating:

Campaign management
Contact management
Alerts/Escalation
Call center management
Call routing
Call transfer
Chat/Messaging
CRM
FCC compliance
FTC compliance
Multi-Channel communication
Performance management

Aspect Unified IP alternatives

Aspect Unified IP logo

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90

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24

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Aspect Unified IP pricing

Value for money rating:

Starting from

90

Per Feature

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Aspect Unified IP price and value

Value for money rating:

To see what individual users think of Aspect Unified IP's price and value, check out the review snippets below.

“The customization and granularity the UIP product provides has been amazing in scaling our outbound campaigns. It's not as easy to learn, but it's a powerful tool.”
BG

Brandon G.

Call Center Business Application Owner

“High availability works great and has been very solid; Aspect support has been very helpful with any issues.”
SB

Steve B.

Director, IT & Telecom

Aspect Unified IP integrations (1)

Top integrations

Aspect Unified IP support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Phone Support
Email/Help Desk
Chat

Training options

Live Online
Webinars
In Person
Documentation

Aspect Unified IP FAQs

Q. What type of pricing plans does Aspect Unified IP offer?

Aspect Unified IP has the following pricing plans:
Starting from: $90.00

These products have better value for money


Q. Who are the typical users of Aspect Unified IP?

Aspect Unified IP has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Aspect Unified IP support?

Aspect Unified IP supports the following languages:
Chinese (Simplified), English, German, Japanese, Portuguese, Spanish


Q. Does Aspect Unified IP offer an API?

No, Aspect Unified IP does not have an API available.


Q. What level of support does Aspect Unified IP offer?

Aspect Unified IP offers the following support options:
24/7 (Live rep), Phone Support, Email/Help Desk, Chat

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