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Aspect Unified IP Logo

Enable inbound and outbound omni-channel contact.

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Aspect Unified IP - 2025 Pricing, Features, Reviews & Alternatives

What is Aspect Unified IP?

Today Alvaria has two proven and feature rich platforms that many of our customers rely on every day for inbound service and outbound engagement, Aspect Unified IP and Noble CC. Alvaria has taken the best of these solutions to form the Alvaria CX Suite for on-premises and private cloud deployments. Starting in early 2022.

Starting from

90

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Aspect Unified IP's key features

Most critical features, based on insights from Aspect Unified IP users:

Email Management
Campaign Management
Contact Management
List Management
Reporting/Analytics

All Aspect Unified IP features

Features rating:

Automatic Call Distribution
Call Recording
Call Scheduling
Predictive Dialer
Alerts/Escalation
Call Center Management
Call Routing
Call Transfer
Chat/Messaging
CRM
FCC Compliance
FTC Compliance
Multi-Channel Communication

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Aspect Unified IP pricing

Value for money rating:

Starting from

90

Per Feature

Pricing details
Subscription
Free trial
Free plan
Pricing range

Aspect Unified IP integrations (1)

Top integrations

Aspect Unified IP support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Phone Support
Email/Help Desk
Chat

Training options

Live Online
Webinars
In Person
Documentation

Aspect Unified IP reviews

Overall rating

4.4

/5

70

Positive reviews

93

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.35/10
Rating distribution

5

4

3

2

1

32

33

4

0

1

Pros
“The customization and granularity the UIP product provides has been amazing in scaling our outbound campaigns. It's not as easy to learn, but it's a powerful tool.”
“High availability works great and has been very solid; Aspect support has been very helpful with any issues.”
“The product is easy to use and the customer support is outstanding. The product delivers above our expectations.”
Cons
“When it hungs and fails to end calls. When it fails to connect the sip phone.”
“Upgrade cycle is too aggressive for large companies that have heavy integration and limited IT resources.”
“Call distribution becomes hectic when IPINQ is intermittent. Calls traffic may easily be distorted hence poor service levels.”

Aspect Unified IP FAQs

Q. What type of pricing plans does Aspect Unified IP offer?

Aspect Unified IP has the following pricing plans:
Starting from: $90.00

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Q. Who are the typical users of Aspect Unified IP?

Aspect Unified IP has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Aspect Unified IP support?

Aspect Unified IP supports the following languages:
English, Japanese, German, Spanish, Portuguese, Chinese (Simplified)


Q. Does Aspect Unified IP offer an API?

No, Aspect Unified IP does not have an API available.


Q. What level of support does Aspect Unified IP offer?

Aspect Unified IP offers the following support options:
24/7 (Live rep), Phone Support, Email/Help Desk, Chat

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