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C-Zentrix
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Omnichannel Contact Center with AI, CRM & Automation
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C-Zentrix - 2026 Pricing, Features, Reviews & Alternatives
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C-Zentrix overview
What is C-Zentrix?
C-Zentrix is a powerful customer engagement platform designed to simplify and elevate contact center operations. Whether you're managing inbound support, outbound sales, or automated self-service, C-Zentrix delivers scalable solutions for every use case.
Our suite includes cloud and on-premise contact center software, omnichannel engagement tools, lead management CRM, predictive dialers, and AI-powered voice/chatbots. Businesses can integrate voice, email, social, chat, and WhatsApp into a unified interface ensuring seamless customer interactions across all channels.
With C-Zentrix, teams gain access to browser-based WebRTC calling, detailed call analytics, auto-generated tickets, real-time monitoring, video support, and multilingual bot capabilities. These tools empower agents, reduce handling time, and enhance customer satisfaction.
C-Zentrix supports deployment flexibility (cloud/private/on-premise), making it ideal for enterprise contact centers, remote agents, and distributed teams. Our platform is trusted across industries including BFSI, healthcare, e-commerce, and education.
Backed by a strong commitment to security, compliance, and innovation, C-Zentrix helps businesses modernize CX and achieve operational efficiency without sacrificing personalization.
Key benefits of using C-Zentrix
• Scale your contact center with cloud or on-premise flexibility – Deploy C-Zentrix Cloud Contact Center or opt for an on-premise setup, depending on your business needs, all with high scalability and 100% call recording.
• Convert more leads with integrated CRM and dialers – Automate your lead lifecycle with CZ Lead Management CRM, seamlessly integrated with predictive dialers, WhatsApp, and email follow-ups to maximize conversions.
• Automate support and engagement with AI bots – Deliver round-the-clock assistance using C-Zentrix AI-powered voice bots and chatbots that handle FAQs, qualify leads, and escalate issues to live agents when needed.
• Personalize experiences with real-time video chat – Use C-Zentrix Video Chat to offer secure, app-free video support for use cases like onboarding, KYC, consultations, and high-touch customer care.
Starting price
per month
Alternatives
with better value for money
C-Zentrix’s user interface
C-Zentrix reviews
Overall rating
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- Value for money
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C-Zentrix's features
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C-Zentrix alternatives
C-Zentrix
Starting from
300
Per month
Ringover
Starting from
29
Per month
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Starting from
61
Per month
LiveAgent
Starting from
15
Per month
C-Zentrix pricing
Value for money rating:
Starting from
300
Per month
Flat Rate
User opinions about C-Zentrix price and value
Value for money rating:
C-Zentrix support options
Typical customers
Platforms supported
Support options
Training options
C-Zentrix FAQs
C-Zentrix has the following pricing plans:
Starting from: ₹300.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of C-Zentrix?
C-Zentrix has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does C-Zentrix support?
C-Zentrix supports the following languages:
English
Q. Does C-Zentrix offer an API?
No, C-Zentrix does not have an API available.
Q. What level of support does C-Zentrix offer?
C-Zentrix offers the following support options:
24/7 (Live rep)