App comparison
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DialedIn CCaaS
5
285
4
37
3
5
2
2
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based contact center solution to streamline operations
Last updated: August 2026
DialedIn CCaaS Alternatives & Competitors (2026)
LiveAgent
Cloud-based customer service platform for all sizes
0.1
Value for money
Starting price
0.1
Functionality
Account Management
5/5
Agent Interface
4.8/5
Alerts/Escalation
4.6/5
Top Features
Agent Interface
5/5
Auto-Dialer
4.9/5
Activity Dashboard
4.7/5
Ringover
100% cloud phone for startups and SMEs
0.2
Value for money
Starting price
Functionality
Agent Interface
4.8/5
Archiving & Retention
4.8/5
Access Controls/Permissions
4.7/5
Top Features
Agent Interface
5/5
Auto-Dialer
4.9/5
Activity Dashboard
4.7/5
Freshdesk
Cloud-based AI help desk for teams of all sizes
0.3
Value for money
Starting price
0.4
Functionality
Activity Dashboard
4.9/5
Alerts/Notifications
4.5/5
Alerts/Escalation
4.4/5
Top Features
Agent Interface
5/5
Auto-Dialer
4.9/5
Activity Dashboard
4.7/5
3CX
Web & mobile-based (Android, iOS) communications system.
0.4
Value for money
Starting price
0.3
Functionality
Activity/News Feed
5/5
API
5/5
Audio Calls
4.7/5
Top Features
Agent Interface
5/5
Auto-Dialer
4.9/5
Activity Dashboard
4.7/5
Zendesk Suite
AI powered customer service across all channels
0.5
Value for money
Starting price
0.3
Functionality
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.5/5
Top Features
Agent Interface
5/5
Auto-Dialer
4.9/5
Activity Dashboard
4.7/5
Bitrix24
Cloud & on-premises workspace for all business sizes
0.5
Value for money
Starting price
0.4
Functionality
Activity Tracking
4.4/5
Access Controls/Permissions
4.2/5
Accounting
4/5
Top Features
Agent Interface
5/5
Auto-Dialer
4.9/5
Activity Dashboard
4.7/5
JustCall
Cloud-based AI communication platform for sales teams
0.6
Value for money
Starting price
0.6
Functionality
Access Controls/Permissions
5/5
API
4.3/5
2-Way Messaging
4.3/5
Top Features
Agent Interface
5/5
Auto-Dialer
4.9/5
Activity Dashboard
4.7/5
Aircall
Cloud-based phone & AI comms for SMB & mid-market
0.8
Value for money
Starting price
0.6
Functionality
Activity Dashboard
5/5
Automated Attendant
5/5
Access Controls/Permissions
4.7/5
Top Features
Agent Interface
5/5
Auto-Dialer
4.9/5
Activity Dashboard
4.7/5
0.2
Value for money
Starting price
0.1
Functionality
Agent Interface
5/5
Audio Calls
4.8/5
Alerts/Notifications
4.7/5
Top Features
Agent Interface
5/5
Auto-Dialer
4.9/5
Activity Dashboard
4.7/5
0.2
Value for money
Starting price
0.3
Functionality
Activity Dashboard
4.5/5
Alerts/Escalation
4.4/5
Activity Tracking
4.3/5
Top Features
Agent Interface
5/5
Auto-Dialer
4.9/5
Activity Dashboard
4.7/5
0.5
Value for money
Starting price
0.4
Functionality
Agent Interface
4.6/5
Auto-Dialer
4.5/5
Automatic Call Distribution
4.5/5
Top Features
Agent Interface
5/5
Auto-Dialer
4.9/5
Activity Dashboard
4.7/5
0.6
Value for money
Starting price
0.6
Functionality
Access Controls/Permissions
5/5
Activity Dashboard
5/5
Activity Tracking
5/5
Top Features
Agent Interface
5/5
Auto-Dialer
4.9/5
Activity Dashboard
4.7/5
0.7
Value for money
Starting price
0.6
Functionality
Alerts/Notifications
4.2/5
AI Copilot
4/5
Alerts/Escalation
3.7/5
Top Features
Agent Interface
5/5
Auto-Dialer
4.9/5
Activity Dashboard
4.7/5
0.2
Value for money
Starting price
0.2
Functionality
API
5/5
Automated Routing
4.7/5
Auto-Dialer
4.5/5
Top Features
Agent Interface
5/5
Auto-Dialer
4.9/5
Activity Dashboard
4.7/5
0.6
Value for money
Starting price
0.5
Functionality
Activity Tracking
5/5
Agent Interface
5/5
Alerts/Notifications
4/5
Top Features
Agent Interface
5/5
Auto-Dialer
4.9/5
Activity Dashboard
4.7/5
0.2
Value for money
Starting price
0.1
Functionality
Activity Dashboard
5/5
Answering Machine Detection
5/5
Automatic Call Distribution
4.8/5
Top Features
Agent Interface
5/5
Auto-Dialer
4.9/5
Activity Dashboard
4.7/5
Value for money
Starting price
Functionality
2-Way Messaging
5/5
Agent Interface
5/5
Alerts/Notifications
4.8/5
Top Features
Agent Interface
5/5
Auto-Dialer
4.9/5
Activity Dashboard
4.7/5
0.3
Value for money
No pricing info
Starting price
0.3
Functionality
API
5/5
Call Center Management
4.8/5
Automatic Call Distribution
4.7/5
Top Features
Agent Interface
5/5
Auto-Dialer
4.9/5
Activity Dashboard
4.7/5
0.2
Value for money
Starting price
0.2
Functionality
Alerts/Notifications
4.7/5
Automated Routing
4.6/5
Activity Tracking
4.5/5
Top Features
Agent Interface
5/5
Auto-Dialer
4.9/5
Activity Dashboard
4.7/5
0.1
Value for money
Starting price
Functionality
Activity Dashboard
5/5
Answering Machine Detection
5/5
API
5/5
Top Features
Agent Interface
5/5
Auto-Dialer
4.9/5
Activity Dashboard
4.7/5
