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Dialpad Ai Contact Center
Cloud-based contact center solution for customer support
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Dialpad Ai Contact Center - 2026 Pricing, Features, Reviews & Alternatives
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Dialpad Ai Contact Center overview
What is Dialpad Ai Contact Center?
Dialpad Ai Contact Center is a customer service software that allows support teams to engage with customers and resolve queries. The platform also helps managers to monitor customer service calls and agent performance in order to identify areas for improvement. Features of the cloud-based software include smart call routing, omnichannel management, call recording, real-time reporting, and more.
Using Dialpad Ai Contact Center, customer service teams can provide personalized, omnichannel support and access data on previous interactions. Agents also have access to real-time recommendations based on keyword triggers and managers are able to provide recommendations as they listen in on calls. Managers have access to monitoring features such as the ability to listen-in on live calls, view past call recordings with transcriptions, and barge in on current calls.
Dialpad Ai Contact Center provides businesses with reports and analytics on key metrics such as inbound call volume, average wait times, agent-to-caller ratios, and individual agent performance. The Dialpad platform also offers native integrations with applications including Salesforce, Zendesk, and ServiceNow, which can provide agents with real-time client data whilst they’re on calls.
Starting price
per month
Alternatives
Dialpad Ai Contact Center’s user interface
Dialpad Ai Contact Center reviews
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Dialpad Ai Contact Center's features
Dialpad Ai Contact Center alternatives
Dialpad Ai Contact Center
Starting from
80
/user
Per month
Dialpad
Starting from
27
Per month
Ringover
Starting from
29
Per month
Twilio
Starting from
0.01
Dialpad Ai Contact Center pricing
Pricing plans
Pricing details:
User opinions about Dialpad Ai Contact Center price and value
Value for money rating:
Dialpad Ai Contact Center integrations (2)
Top integrations
Dialpad Ai Contact Center support options
Typical customers
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Dialpad Ai Contact Center FAQs
Dialpad Ai Contact Center has the following pricing plans:
Starting from: $80.00/month
Pricing model: Subscription
Q. Who are the typical users of Dialpad Ai Contact Center?
Dialpad Ai Contact Center has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does Dialpad Ai Contact Center support?
Dialpad Ai Contact Center supports the following languages:
English
Q. Does Dialpad Ai Contact Center offer an API?
No, Dialpad Ai Contact Center does not have an API available.
Q. What level of support does Dialpad Ai Contact Center offer?
Dialpad Ai Contact Center offers the following support options:
Email/Help Desk, Chat, Phone Support, 24/7 (Live rep), FAQs/Forum, Knowledge Base