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HelpShelf
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Knowledgebase solution for improving customer service
Table of Contents
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HelpShelf - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
HelpShelf overview
What is HelpShelf?
HelpShelf is a knowledge base software that helps companies to build their own internal and external knowledge repositories. It is deployed as a SaaS solution.
HelpShelf offers various functionalities such as creating user profiles, document management, FAQ creation, and more. It offers integrations with third-party applications such as Salesforce, Slack, and Google Drive. The live chat feature enables teams to communicate with customers directly from your website without having to log into another platform.
Starting price
per month
Alternatives
with better value for money
HelpShelf’s user interface
HelpShelf reviews
Overall rating
4.7
/5
23
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.04/10
5
4
3
2
1
16
7
0
0
0
Daniel W.
CEO
Daniel W.
CEO
Joshua J.
Director
Mayo L.
Teacher
Akshay G.
Client Partner and Business Development Manager, USA and Canada
lily s.
secretary
Who uses HelpShelf?
Based on 23 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
- Not enough reviewsHelpShelf's key features
Most critical features, based on insights from HelpShelf users:
All HelpShelf features
Features rating:
HelpShelf alternatives
HelpShelf
Starting from
25
Per month
VoyagerNetz
Starting from
1500
Per year
Vocalcom
Starting from
65
Per month
Starting from
Free
HelpShelf pricing
Pricing plans
Pricing details:
User opinions about HelpShelf price and value
Value for money rating:
To see what individual users think of HelpShelf's price and value, check out the review snippets below.
Daniel W.
CEO
Daniel W.
CEO
HelpShelf integrations (1)
Top integrations
HelpShelf support options
Typical customers
Platforms supported
Support options
Training options
HelpShelf FAQs
HelpShelf has the following pricing plans:
Starting from: $25.00/month
Pricing model: Subscription
Free Trial: Available
These products have better value for money
Q. Who are the typical users of HelpShelf?
HelpShelf has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does HelpShelf support?
HelpShelf supports the following languages:
English
Q. Does HelpShelf offer an API?
No, HelpShelf does not have an API available.
Q. What level of support does HelpShelf offer?
HelpShelf offers the following support options:
Chat