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Impero Connect Logo

Connecting people, data and devices where it matters most.

Table of Contents

Impero Connect - 2026 Pricing, Features, Reviews & Alternatives

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Impero Connect overview

What is Impero Connect?

Impero Connect (formerly Netop Remote Control) is a remote access solution that’s purpose-built for security. Support any device or server, from desktops and smartphones to highly sensitive ATMs, POS machines, smart factory devices, and medical equipment.

Impero Connect offers flexible deployment options for cloud, on-premises or hybrid environments. Make sure your organization can run effectively and safely, no matter where people and devices connect.

50% of the Fortune 100, within industries including retail, finance, manufacturing, healthcare, and managed services, facilitate and control secure remote access for support purposes. The system allows users to connect securely to any device, network, or platform, including Linux, Windows, Mac, Android, Toshiba 4690 / TCx Sky, and more.

Tailored to enterprises that require secure and compliant remote access to complex IT environments, Impero Connect offers features such as end-to-end encryption, multi-factor authentication, closed user groups, role-based permissions, secure deployment packages, audit trails, application whitelisting, video logging, and more. The Impero Connect platform allows businesses to deliver remote support to employees or end users through secure access to connected IT environments.

Remote support can also be provided through mobile devices to support mobile workforces and optimize uptime, with features including screen sharing, agile remote control, file transfer, advanced scripting, instant messaging, and the ability to launch programs on the remote device.

Impero Connect centralizes the administration of multiple users and devices and connects across multiple networks to deliver secure and compliant access from one single interface. Impero Connect ensures compliance with features in place to guarantee PCI DSS, HIPAA, and GDPR regulatory compliance. Security is also ensured with a range of features for managing access including data encryption, multi-factor authentication, audit trails, granular permissions management, user access restrictions, closed user groups, and more.

Key benefits of using Impero Connect

  • Ensure compliance standards are met with tools for helping meet regulatory standards including PCI DSS, HIPAA, and GDPR compliance.

  • Manage access and security with Impero Connect’s security features which include 256-bit AES encryption, multi-factor authentication, granular user permissions, and more.

  • Gain access to multiple platforms, devices, and networks from one centralized tool. Impero Connect allows cross-platform support for devices including Mac, Windows, Android, Linux, and more.

  • Integrate with a range of third party directory services including LDAP, Active Directory, Microsoft Azure AD, RADIUS, and more, to manage authentication.

  • Automatically generate centralized, unalterable audit logs to ensure all remote activity is reported within the system in order to meet compliance and best practice standards.
  • Starting price

    33 /
    per year

    Alternatives

    with better value for money

    Impero Connect’s user interface

    Ease of use rating:

    Impero Connect reviews

    Overall rating

    4.6

    /5

    18

    Positive reviews

    94

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.33/10
    Rating distribution

    5

    4

    3

    2

    1

    11

    6

    1

    0

    0

    Pros
    “I personally use the software and I believe, it worth the price and it is easy to use. If I to recommend the software definitely I would recommend Netop.”
    UB

    Utkarsh B.

    supply chain specialist

    “Overall, I have always been pleased with Netop. It is a great program to use.”
    GW

    Gary W.

    Owner

    “It's got great response times when in remote control of a terminal and allows for connectivity into the company's active directory for a full view of users and devices accessible.”
    Verified reviewer profile picture

    James S.

    Walgreens Boots Alliance, Technical Lead/ Technical Analyst

    Cons
    “Our users have a difficult time explaining their problems accurately; once we can see what they are doing, we're generally just a few clicks away from a solution.”
    JP

    Joseph P.

    Applications Specialist

    “This causes the software to be useless in situations when a "teacher" is already connected and I need access from a remote location.”
    CP

    Casey P.

    Academic Field Technician

    “Our users demand a lot of hand-holding, and it would be difficult to keep up if we could not "look over their shoulders.”
    JP

    Joseph P.

    Applications Specialist

    Who uses Impero Connect?

    Based on 18 verified user reviews.

    Company size

    Enterprises

    Midsize Businesses

    Small Businesses

    Top industries

    Retail
    Computer Hardware
    Education Management
    Financial Services
    Others

    Use cases

    Remote Support

    Impero Connect's key features

    Most critical features, based on insights from Impero Connect users:

    Unattended access
    Remote access/control
    Real-Time chat
    Screen sharing
    Diagnostic tools
    File sharing

    All Impero Connect features

    Features rating:

    Reporting/Analytics
    Session recording
    Session transfer
    Access controls/permissions
    Audit trail
    Chat/Messaging
    Collaboration tools
    Compliance management
    Customizable branding
    File transfer
    Multiple user accounts
    Remote update/installation
    Third-Party integrations
    Two-Factor authentication
    User management
    Video support

    Impero Connect alternatives

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    Starting from

    33

    Per year

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    dualmon logo
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    Customer Support

    Impero Connect pricing

    Value for money rating:

    Starting from

    33

    Per year

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range

    User opinions about Impero Connect price and value

    Value for money rating:

    To see what individual users think of Impero Connect's price and value, check out the review snippets below.

    “I personally use the software and I believe, it worth the price and it is easy to use. If I to recommend the software definitely I would recommend Netop.”
    UB

    Utkarsh B.

    supply chain specialist

    “Overall, I have always been pleased with Netop. It is a great program to use.”
    GW

    Gary W.

    Owner

    Impero Connect integrations (1)

    Top integrations

    Impero Connect support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    FAQs/Forum
    Knowledge Base
    Phone Support
    24/7 (Live rep)
    Chat

    Training options

    In Person
    Live Online
    Webinars
    Documentation
    Videos

    Impero Connect FAQs

    Q. What type of pricing plans does Impero Connect offer?

    Impero Connect has the following pricing plans:
    Starting from: $33.00/year
    Pricing model: Free, Subscription
    Free Trial: Available | (No Credit Card required)

    These products have better value for money


    Q. Who are the typical users of Impero Connect?

    Impero Connect has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business


    Q. What languages does Impero Connect support?

    Impero Connect supports the following languages:
    Arabic, Danish, Dutch, English, Finnish, French, German, Hebrew, Italian, Japanese, Russian, Spanish


    Q. Does Impero Connect support mobile devices?

    Impero Connect supports the following devices:
    iPad, iPhone


    Q. Does Impero Connect offer an API?

    No, Impero Connect does not have an API available.


    Q. What other apps does Impero Connect integrate with?

    Impero Connect integrates with the following applications:
    ServiceNow


    Q. What level of support does Impero Connect offer?

    Impero Connect offers the following support options:
    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories