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Confides Logo

Cloud-based unified messaging platform

Table of Contents

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Confides - 2026 Pricing, Features, Reviews & Alternatives

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Confides overview

What is Confides?

IncognitoDesk is a cloud-based platform that provides businesses with a single web interface for all their messaging app accounts, which allows them to handle customers' queries on a unified location. Supervisors can view and respond to messages, organize them in folders, and annotate chats using a full keyboard.

IncognitoDesk allows organizations to annotate conversations and archive them for future reference.The platform also enables users to ensure compliance with various industry regulations.

Starting price

15flat rate /
per month

Alternatives

with better value for money

Confides’s user interface

Ease of use rating:

Confides reviews

Overall rating

4.7

/5

10

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.9/10
Rating distribution

5

4

3

2

1

7

3

0

0

0

Who uses Confides?

Based on 10 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Nonprofit Organization Management
Health, Wellness and Fitness
Individual & Family Services
Civic & Social Organization

Use cases

- Not enough reviews
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-
-
-
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Confides's key features

Most critical features, based on insights from Confides users:

Multi-Channel communication
Interaction tracking
Real-Time chat

All Confides features

Features rating:

Access controls/permissions
Alerts/Notifications
Autoresponders
Chat/Messaging
Communication management
Customer history
Customizable branding
Email management
Inbox management
Knowledge base management
On-Demand communications
Real-time conversations
Real-Time notifications
Self service portal
Single sign on
SMS messaging
Social media integration
Support ticket management

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Confides pricing

Value for money rating:

Starting from

15

Per month

Flat Rate

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Confides price and value

Value for money rating:

Confides support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk

Training options

Documentation
Webinars

Confides FAQs

Q. What type of pricing plans does Confides offer?

Confides has the following pricing plans:
Starting from: $15.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Confides?

Confides has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Confides support?

Confides supports the following languages:
English, French


Q. Does Confides offer an API?

No, Confides does not have an API available.


Q. What level of support does Confides offer?

Confides offers the following support options:
Chat, Email/Help Desk

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