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JivoChat vs Zoho Cliq Comparison (2026)
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Overview
JivoChat is a live chat software that offers customizable web & mobile chat widgets with 20 language options, and web-based, desktop, and mobile agent apps, including real-time visitor monitoring, pageview histories, email chat transcripts, file transfers, canned responses, customer ratings, & more
Zoho Cliq is a secure team communication software that organizes conversations, workflows, and meetings in one place to boost productivity. With features like video conferencing, custom messaging channels, and seamless integrations, Zoho Cliq enables effective collaboration from anywhere, streamlining workflows for teams of all sizes.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.6
105
5
4
3
2
1
77
20
4
1
3
- Value for money
- Ease of use
- Features
- Customer support
4.6
109
5
4
3
2
1
71
32
6
0
0
- Value for money
- Ease of use
- Features
- Customer support
Pros
Eugene B.
CEO
Paddy M.
Safety, Health, Environment and Quality Manager
Sam B.
Operations Manager
Pros
Jannifer J.
Functional Life Sciences Consultant
Calvin P.
Sales and Solutions Manager
Jannifer J.
Functional Life Sciences Consultant
Cons
Henry T.
Advisor
Arup R.
Regional Manager
bakka e.
showroom analyst
Cons
Mallory S.
Clinical Operations Manager
Daniel T.
IT Engineer
Harsh L.
Developer
- Vendor responds to reviews
- Last reviewa year ago
- Vendor responds to reviews
- Last review3 months ago
Key features
- Total features74
- @mentions
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Audio Calls
- Audio/Video Conferencing
- Automatic Call Distribution
- Autoresponders
- Blogs
- Business Process Automation
- CRM
- Calendar Management
- Call Center Management
- Call Monitoring
- Call Recording
- Call Routing
- Call Transfer
- Callback Scheduling
- Caller ID
- Canned Responses
- Chat Transcript
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Computer Telephony Integration
- Conferencing
- Contact Management
- Customer Database
- Customer History
- Customizable Branding
- Customizable Caller ID
- Data Import/Export
- Discussions/Forums
- Document Management
- Drag & Drop
- Email Management
- Employee Activity Monitoring
- Employee Database
- Employee Directory
- Event Calendar
- Event Management
- Feedback Management
- File Management
- File Sharing
- File Transfer
- For Startups
- Geotargeting
- Group Messaging
- IVR
- Inbox Management
- Interaction Tracking
- Interactive Content
- Lead Capture
- Lead Management
- Live Chat
- Meeting Management
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Multi-Language
- Multi-User Collaboration
- Offline Form
- On-Demand Communications
- Opportunity Management
- Performance Metrics
- Presentation Streaming
- Private Chat
- Proactive Chat
- Productivity Analysis
- Productivity Tools
- Read Receipts
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Updates
- Real-time Consumer-facing Chat
- Recording
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Ring Groups
- Role-Based Permissions
- SIP Trunking
- SMS Messaging
- SSL Security
- Scheduled Messaging
- Scheduling
- Screen Sharing
- Search/Filter
- Single Sign On
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Task Management
- Team Collaboration
- Third-Party Integrations
- Time Tracking
- Transcripts/Chat History
- Transfers/Routing
- Two Way Audio & Video
- Two-Way Audio & Video
- Unified Communications
- Video Call Recording
- Video Conferencing
- Video Support
- Virtual Backgrounds
- Whiteboard
- Workflow Configuration
- Workflow Management
- Total features65
- @mentions
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Audio Calls
- Audio/Video Conferencing
- Automatic Call Distribution
- Autoresponders
- Blogs
- Business Process Automation
- CRM
- Calendar Management
- Call Center Management
- Call Monitoring
- Call Recording
- Call Routing
- Call Transfer
- Callback Scheduling
- Caller ID
- Canned Responses
- Chat Transcript
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Computer Telephony Integration
- Conferencing
- Contact Management
- Customer Database
- Customer History
- Customizable Branding
- Customizable Caller ID
- Data Import/Export
- Discussions/Forums
- Document Management
- Drag & Drop
- Email Management
- Employee Activity Monitoring
- Employee Database
- Employee Directory
- Event Calendar
- Event Management
- Feedback Management
- File Management
- File Sharing
- File Transfer
- For Startups
- Geotargeting
- Group Messaging
- IVR
- Inbox Management
- Interaction Tracking
- Interactive Content
- Lead Capture
- Lead Management
- Live Chat
- Meeting Management
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Multi-Language
- Multi-User Collaboration
- Offline Form
- On-Demand Communications
- Opportunity Management
- Performance Metrics
- Presentation Streaming
- Private Chat
- Proactive Chat
- Productivity Analysis
- Productivity Tools
- Read Receipts
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Updates
- Real-time Consumer-facing Chat
- Recording
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Ring Groups
- Role-Based Permissions
- SIP Trunking
- SMS Messaging
- SSL Security
- Scheduled Messaging
- Scheduling
- Screen Sharing
- Search/Filter
- Single Sign On
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Task Management
- Team Collaboration
- Third-Party Integrations
- Time Tracking
- Transcripts/Chat History
- Transfers/Routing
- Two Way Audio & Video
- Two-Way Audio & Video
- Unified Communications
- Video Call Recording
- Video Conferencing
- Video Support
- Virtual Backgrounds
- Whiteboard
- Workflow Configuration
- Workflow Management
Integrations
- Total integrations25
- ActiveCampaign
- Acuity Scheduling
- Adobe Commerce
- Asana
- BigCommerce
- Bitbucket
- Bitly
- Bitrix24
- Box
- Brevo
- Calendly
- ChatGPT
- ClickUp
- Confluence
- Cxperium
- Docusign
- Dropbox
- Drupal
- Ecwid
- Eventbrite
- Factorial
- Figma
- Formstack Suite
- Freshdesk
- GitHub
- GitLab
- GoTo Meeting
- GoTo Webinar
- Google Analytics 360
- Google Calendar
- Google Drive
- HubSpot CRM
- HubSpot Sales Hub
- IFTTT
- Jira
- Joomla
- Kommo
- Lucidchart
- ManageEngine ServiceDesk Plus
- MeisterTask
- Meta for Business
- Miro
- Notion
- OneDrive
- OpenCart
- PagerDuty
- Pingdom
- Pipedream
- Pipedrive
- Salesforce Service Cloud
- ServiceNow
- Shopify
- Shortcut
- Site24x7
- Slack
- Smartsheet
- Squarespace
- Stripe
- Todoist
- Trello
- Webex Suite
- Weebly
- WooCommerce
- WordPress
- Wrike
- YouTube
- Zapier
- Zendesk Suite
- Zoho Billing
- Zoho Books
- Zoho CRM
- Zoho Checkout
- Zoho Desk
- Zoho Expense
- Zoho Flow
- Zoho Inventory
- Zoho Invoice
- Zoho Mail
- Zoho People
- Zoho Projects
- Zoho Sprints
- Zomato for Business
- viaSocket
- Total integrations65
- ActiveCampaign
- Acuity Scheduling
- Adobe Commerce
- Asana
- BigCommerce
- Bitbucket
- Bitly
- Bitrix24
- Box
- Brevo
- Calendly
- ChatGPT
- ClickUp
- Confluence
- Cxperium
- Docusign
- Dropbox
- Drupal
- Ecwid
- Eventbrite
- Factorial
- Figma
- Formstack Suite
- Freshdesk
- GitHub
- GitLab
- GoTo Meeting
- GoTo Webinar
- Google Analytics 360
- Google Calendar
- Google Drive
- HubSpot CRM
- HubSpot Sales Hub
- IFTTT
- Jira
- Joomla
- Kommo
- Lucidchart
- ManageEngine ServiceDesk Plus
- MeisterTask
- Meta for Business
- Miro
- Notion
- OneDrive
- OpenCart
- PagerDuty
- Pingdom
- Pipedream
- Pipedrive
- Salesforce Service Cloud
- ServiceNow
- Shopify
- Shortcut
- Site24x7
- Slack
- Smartsheet
- Squarespace
- Stripe
- Todoist
- Trello
- Webex Suite
- Weebly
- WooCommerce
- WordPress
- Wrike
- YouTube
- Zapier
- Zendesk Suite
- Zoho Billing
- Zoho Books
- Zoho CRM
- Zoho Checkout
- Zoho Desk
- Zoho Expense
- Zoho Flow
- Zoho Inventory
- Zoho Invoice
- Zoho Mail
- Zoho People
- Zoho Projects
- Zoho Sprints
- Zomato for Business
- viaSocket
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