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KIX
Cloud-based ITSM software
Table of Contents
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KIX - 2026 Pricing, Features, Reviews & Alternatives
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KIX overview
What is KIX?
KIX is a service management software solution for IT service management (ITSM) and technical customer service. It offers features tailored for organizations of all sizes, from SMEs to large enterprises in the public and private sectors.
The core KIX product is an open source service desk application with an intuitive ticket system, asset database, knowledge base, and integrated reporting. It enables users to efficiently track, organize, and resolve service tickets. The software also includes basic import and export capabilities.
For more advanced ITSM, KIX Pro builds on the core toolset with ITIL-compliant workflows, professional IT asset management, a self-service portal, Kanban boards, and integrations with complementary systems.
Starting price
per month
Alternatives
with better value for money
KIX’s user interface
KIX reviews
Overall rating
No reviews
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- Ease of use
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- Customer support
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KIX's features
KIX alternatives
KIX
Starting from
33
/user
Per month
Zendesk Suite
Starting from
55
Per month
Autotask PSA
Starting from
No pricing info
TeamSupport
Starting from
45
Per month
KIX pricing
Value for money rating:
Starting from
33
/user
Per month
User opinions about KIX price and value
Value for money rating:
KIX integrations (2)
Top integrations
KIX support options
Typical customers
Platforms supported
Support options
Training options
KIX FAQs
KIX has the following pricing plans:
Starting from: €33.00/month
Pricing model: Free, Subscription, Open Source
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of KIX?
KIX has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does KIX support?
KIX supports the following languages:
English, German
Q. Does KIX support mobile devices?
KIX supports the following devices:
Android, iPad, iPhone
Q. Does KIX offer an API?
Yes, KIX has an API available for use.
Q. What other apps does KIX integrate with?
KIX integrates with the following applications:
Deskcenter Management Suite, baramundi Management Suite
Q. What level of support does KIX offer?
KIX offers the following support options:
24/7 (Live rep), Phone Support, Knowledge Base, FAQs/Forum, Email/Help Desk