App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Mava
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based conversational AI & customer service platform
Table of Contents
Mava - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Mava overview
What is Mava?
Mava is a cloud-based customer support platform for community-driven companies. It provides a comprehensive solution to support, respond, track, and optimize customer support from one centralized and secure dashboard.
Mava's AI-powered capabilities enable it to learn from a company's existing support content on platforms like GitHub, Google Docs, and their website. This allows Mava to automatically resolve up to fifty percent of common community queries, transforming user feedback into actionable insights to enhance support performance. The platform seamlessly integrates with various communication channels, including web chat, Telegram, Discord, and email, allowing companies to support their community in both public and private settings. Unlike other AI bots, Mava can handle support tickets in private channels as well as public forums, with the ability to hand over unresolved issues to human agents.
Mava's user-friendly interface makes it easy for support teams to manage inquiries and requests. The platform provides access to detailed support metrics, empowering companies to supercharge their customer support operations. With over four million messages sent, support for one thousand communities, and fifty thousand public Discord responses, Mava has proven to be a trusted solution for hundreds of community-driven organizations.
Key benefits of using Mava
- Track support metrics and improve support operations
- Use AI to automatically respond within private tickets & public Discord channels, 24/7, in 100+ languages.
Starting price
per month
Alternatives
with better value for money
Mava’s user interface
Mava reviews
Overall rating
4.8
/5
29
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.48/10
5
4
3
2
1
24
5
0
0
0
Mittu A.
Front Office Manager
Neil D.
Sr. Sales Manager
Shubham S.
Marketer
Rohit s.
Cad designer
debasmita d.
Software Engineer
Who uses Mava?
Based on 29 verified user reviews.
Company size
Enterprises
Small Businesses
Midsize Businesses
Top industries
Use cases
Mava's key features
Most critical features, based on insights from Mava users:
All Mava features
Features rating:
Mava awards
Mava alternatives
Mava
Starting from
99
Per month
Zendesk Suite
Starting from
39
Per month
Birdeye
Starting from
No pricing info
TeamSupport
Starting from
45
Per month
Mava pricing
Pricing plans
Pricing details:
User opinions about Mava price and value
Value for money rating:
To see what individual users think of Mava's price and value, check out the review snippets below.
Mittu A.
Front Office Manager
Neil D.
Sr. Sales Manager
Mava support options
Typical customers
Platforms supported
Support options
Training options
Mava FAQs
Mava has the following pricing plans:
Starting from: $0.00
Pricing model: Free, Subscription
These products have better value for money
Q. Who are the typical users of Mava?
Mava has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does Mava support?
Mava supports the following languages:
English
Q. Does Mava offer an API?
Yes, Mava has an API available for use.
Q. What level of support does Mava offer?
Mava offers the following support options:
Chat, Email/Help Desk, Knowledge Base
