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Metaphor Contact Center Logo

Omnichannel contact center solution

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Metaphor Contact Center - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Metaphor Contact Center overview

What is Metaphor Contact Center?

Metaphor Contact Center is a contact center software that helps businesses of all sizes optimize customer satisfaction, improve productivity, and reduce the total cost of ownership. Key features include Interactive Voice Response System (IVR), outbound dialing and campaign management, inbound automatic call distribution routing capabilities, agent desktop, predictive dialing, quality management, and more.

Metaphor Contact Center also lets staff members manage large volumes of calls and complex customer interactions, customize the user interface and create custom reports. Additionally, it allows organizations to integrate the platform with other third-party enterprise applications.

Starting price

0.01 /
per month

Alternatives

with better value for money

Metaphor Contact Center reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.00/10
Rating distribution

5

4

3

2

1

0

1

0

0

0

Metaphor Contact Center's key features

Most critical features, based on insights from Metaphor Contact Center users:

Alerts/Escalation
Auto-Dialer
Automatic call distribution
Blended call center
Call center management
Call logging
Call monitoring
Call recording
Call routing
Call scheduling

All Metaphor Contact Center features

Features rating:

Alerts/Escalation
Auto-Dialer
Automatic call distribution
Blended call center
Call center management
Call logging
Call monitoring
Call recording
Call routing
Call scheduling
Call scripting
Call transfer
Campaign management
Campaign specific caller id
Computer telephony integration
FTC compliance
Inbound call center
Interaction tracking
IVR
Lead management
List management
Manual dialer
Monitoring
Outbound call center
Predictive dialer
Progressive dialer
Queue management
Reporting/Analytics
Voice mail

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Metaphor Contact Center pricing

Value for money rating:

Starting from

0.01

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Metaphor Contact Center price and value

Value for money rating:

Metaphor Contact Center support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Chat

Training options

In Person
Documentation
Live Online
Webinars

Metaphor Contact Center FAQs

Related categories