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Nicereply vs Typeform Comparison (2026)
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Good recommendations?
Overview
Online customer satisfaction survey software, including CSAT, Net Promoter Score & Customer Effort Score.
Typeform is an online form builder that enables users to create interactive forms, surveys, quizzes, and polls through a drag-and-drop interface. The platform offers conditional logic, form branching, and pre-fill functionality to customize the form experience. It includes integrations with tools such as Salesforce, Google Sheets, Slack, and Zapier for automated workflows and provides GDPR-ready and HIPAA-compliant security features with data encryption and single sign-on access.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.7
283
5
4
3
2
1
218
60
3
2
0
- Value for money
- Ease of use
- Features
- Customer support
4.7
985
5
4
3
2
1
700
248
28
4
5
- Value for money
- Ease of use
- Features
- Customer support
Pros
Renata H.
business administrator
Emily M.
Customer Service Director
Stella H.
Customer Care Supervisor
Pros
Sonu P.
Systems Analyst
Shawn R.
Graphic Design - Art and Creative Direction
John P.
Transport Broker
Cons
Tess B.
Business Operations
Marina B.
BSA
Cons
Sonu P.
Systems Analyst
Zoran H.
President
Sean C.
Marketer
- Vendor responds to reviews
- Last review2 years ago
- Vendor responds to reviews
- Last review5 days ago
Key features
- Total features41
- 360 Degree Feedback
- AI/Machine Learning
- API
- Abbreviation Detection
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Appointment Scheduling
- Autofill
- Autoresponders
- CRM
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Community Management
- Complaint Monitoring
- Conditional Logic
- Configurable Workflow
- Contact Database
- Customer Experience Management
- Customer History
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Capture and Transfer
- Data Extraction
- Data Import/Export
- Data Retrieval
- Data Visualization
- Drag & Drop
- Email Distribution
- Email Management
- Email Marketing
- Employee Onboarding
- Engagement Tracking
- Feedback Management
- Forms Creation & Design
- Forms Management
- Gamification
- Lead Capture
- Lead Generation
- Lead Qualification
- Lead Segmentation
- Live Results Sharing
- Mobile Survey
- Monitoring
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Language
- Multiple Question Types
- NPS Survey Structure
- NPS of Customers
- Negative Feedback Management
- Offboarding
- One-to-One Messaging
- Online Forms
- Online Polling
- Panel Management
- Payment Processing
- Performance Metrics
- Pipeline Management
- Predictive Analytics
- Pulse Surveys
- Q&A Management
- Question Branching
- Question Piping
- Quizzes
- Ratings/Reviews
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-time Conversations
- Reporting & Statistics
- Reporting/Analytics
- Response Validation
- SSL Security
- Scoring
- Skip Logic
- Statistical Analysis
- Summary Reports
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- Test/Quiz Creation
- Text Fields
- Third-Party Integrations
- Training Management
- Trend Analysis
- URL Customization
- Visual Analytics
- Web Forms
- Website Integration
- Workflow Automation
- Workflow Management
- Total features90
- 360 Degree Feedback
- AI/Machine Learning
- API
- Abbreviation Detection
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Appointment Scheduling
- Autofill
- Autoresponders
- CRM
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Community Management
- Complaint Monitoring
- Conditional Logic
- Configurable Workflow
- Contact Database
- Customer Experience Management
- Customer History
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Capture and Transfer
- Data Extraction
- Data Import/Export
- Data Retrieval
- Data Visualization
- Drag & Drop
- Email Distribution
- Email Management
- Email Marketing
- Employee Onboarding
- Engagement Tracking
- Feedback Management
- Forms Creation & Design
- Forms Management
- Gamification
- Lead Capture
- Lead Generation
- Lead Qualification
- Lead Segmentation
- Live Results Sharing
- Mobile Survey
- Monitoring
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Language
- Multiple Question Types
- NPS Survey Structure
- NPS of Customers
- Negative Feedback Management
- Offboarding
- One-to-One Messaging
- Online Forms
- Online Polling
- Panel Management
- Payment Processing
- Performance Metrics
- Pipeline Management
- Predictive Analytics
- Pulse Surveys
- Q&A Management
- Question Branching
- Question Piping
- Quizzes
- Ratings/Reviews
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-time Conversations
- Reporting & Statistics
- Reporting/Analytics
- Response Validation
- SSL Security
- Scoring
- Skip Logic
- Statistical Analysis
- Summary Reports
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- Test/Quiz Creation
- Text Fields
- Third-Party Integrations
- Training Management
- Trend Analysis
- URL Customization
- Visual Analytics
- Web Forms
- Website Integration
- Workflow Automation
- Workflow Management
Integrations
- Total integrations14
- ActiveCampaign
- Aircall
- Airtable
- Asana
- Brevo
- Calendly
- Canva
- Chattermill
- Chili Piper
- CloudTalk
- Contentful
- Dixa
- EnjoyHQ
- EvaluAgent
- Evernote Teams
- Fomo
- Freshdesk
- Freshsales
- Front
- GitHub
- GitLab
- Google Docs
- Google Forms
- Help Scout
- HubSpot CRM
- Jira
- Kit
- Klaviyo
- Kustomer
- LiveAgent
- MailerLite
- Marketo Engage
- Mention
- Microsoft Excel
- Microsoft Outlook
- Microsoft Teams
- OneDrive
- Ortto
- Paymo
- Pipedrive
- Productboard
- Redmine
- Shopify
- Slack
- Stripe Payments
- Thinkific
- Trello
- Twilio
- WordPress
- Xoxoday
- Zapier
- Zendesk Suite
- Zoho CRM
- monday AI Work Platform
- Total integrations45
- ActiveCampaign
- Aircall
- Airtable
- Asana
- Brevo
- Calendly
- Canva
- Chattermill
- Chili Piper
- CloudTalk
- Contentful
- Dixa
- EnjoyHQ
- EvaluAgent
- Evernote Teams
- Fomo
- Freshdesk
- Freshsales
- Front
- GitHub
- GitLab
- Google Docs
- Google Forms
- Help Scout
- HubSpot CRM
- Jira
- Kit
- Klaviyo
- Kustomer
- LiveAgent
- MailerLite
- Marketo Engage
- Mention
- Microsoft Excel
- Microsoft Outlook
- Microsoft Teams
- OneDrive
- Ortto
- Paymo
- Pipedrive
- Productboard
- Redmine
- Shopify
- Slack
- Stripe Payments
- Thinkific
- Trello
- Twilio
- WordPress
- Xoxoday
- Zapier
- Zendesk Suite
- Zoho CRM
- monday AI Work Platform
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