App comparison
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NovelVox Unified Agent Desktop
Integrated Contact Center Desktop for Specific Business Need
NovelVox Unified Agent Desktop Alternatives & Competitors (2026)
Top 5 free alternatives
Ringover
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
100% cloud phone for startups and SMEs
Value for money
Starting price
No pricing info
Functionality
Queue Management
5/5
Call Whispering
5/5
Live Chat
5/5
Top Features
Interaction Tracking
N/A
Call Scripting
N/A
Alerts/Escalation
N/A
Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
Value for money
Starting price
No pricing info
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
Computer Telephony Integration
N/A
Caller ID
N/A
Alerts/Escalation
N/A
Ultatel Cloud Business Phone System
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ULTATEL | Phone and Teleommunication Solutions For Business
Value for money
Starting price
No pricing info
Functionality
Voicemail Transcription
5/5
Access Controls/Permissions
5/5
Call Screening
5/5
Top Features
Interaction Tracking
N/A
HubSpot Sales Hub
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Freemium email productivity & tracking for sales teams
Value for money
Starting price
No pricing info
Functionality
Reminders
5/5
For Startups
5/5
Opportunity Management
5/5
Top Features
Inbound Call Center
N/A
Computer Telephony Integration
N/A
Alerts/Escalation
N/A
USAN Contact Suite for Amazon Connect
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Extending the power and breadth of Amazon Connect
Value for money
No pricing info
Starting price
No pricing info
Functionality
Computer Telephony Integration
5/5
Transcripts/Chat History
5/5
Reporting/Analytics
5/5
Top Features
Contact Management
N/A
Alerts/Escalation
N/A
Activity Dashboard
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CCM software for enhanced customer experience
Value for money
Starting price
No pricing info
Functionality
Template Management
5/5
Social Media Integration
5/5
SMS Messaging
5/5
Top Features
IVR
N/A
Caller ID
N/A
Call Transfer
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Unified Communication Solution
Value for money
No pricing info
Starting price
No pricing info
Functionality
Call Volume
N/A
Unattended Call Management
N/A
Performance Management
N/A
Top Features
Inbound Call Center
N/A
Contact Management
N/A
Activity Tracking
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud Phone System and Call Center Software via Salesforce
Value for money
Starting price
No pricing info
Functionality
Reporting/Analytics
5/5
Recording
5/5
Queue Management
5/5
Top Features
Alerts/Escalation
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enhanced contact centre experiences for customers & teams
Value for money
No pricing info
Starting price
No pricing info
Functionality
Activity Dashboard
5/5
Trend Analysis
5/5
Transcripts/Chat History
5/5
Top Features
Contact Database
N/A
Call List Management
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM software for increasing sales in the Portuguese market
Value for money
Starting price
No pricing info
Functionality
Workflow Management
N/A
Chatbot
N/A
Queue Management
N/A
Top Features
Inbound Call Center
N/A
Call Reporting
N/A
Outbound Call Center
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Wherever, Whenever Customer Engagement
Value for money
No pricing info
Starting price
No pricing info
Functionality
Monitoring
5/5
Auto-Dialer
5/5
Call Transfer
4/5
Top Features
Contact Database
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Creating positive experiences through enhanced communication
Value for money
No pricing info
Starting price
No pricing info
Functionality
Call Recording
N/A
Virtual Call Center
N/A
PBX
N/A
Top Features
Interaction Tracking
N/A
Caller ID
N/A
Call Transfer
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Drive customer action at the last mile
Value for money
No pricing info
Starting price
No pricing info
Functionality
Monitoring
N/A
Customizable Fields
N/A
Data Connectors
N/A
Top Features
Inbound Call Center
N/A
Call Tracking
N/A
Outbound Call Center
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web-based call center and internal communication software
Value for money
No pricing info
Starting price
No pricing info
Functionality
Blended Call Center
N/A
Live Chat
N/A
Call Recording
N/A
Top Features
Interaction Tracking
N/A
Contact Database
N/A
Activity Tracking
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CX and AI call routing software for call centres
Value for money
No pricing info
Starting price
No pricing info
Functionality
Call Transfer
5/5
Call Routing
5/5
IVR
4/5
Top Features
CRM
N/A
Contact Management
N/A
Alerts/Escalation
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based contact center software with integrations
Value for money
Starting price
No pricing info
Functionality
Manual Dialer
5/5
Call Scripting
5/5
Queue Management
5/5
Top Features
Contact Database
N/A
Call List Management
N/A
Activity Dashboard
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer service platform
Value for money
No pricing info
Starting price
No pricing info
Functionality
Computer Telephony Integration
5/5
Call Routing
5/5
Call Recording
5/5
Top Features
CRM
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Top Contact Center solution that ensures your business grows
Value for money
Starting price
No pricing info
Functionality
Reporting/Analytics
5/5
Chat/Messaging
5/5
Caller ID
5/5
Top Features
No unique features
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Make IT Hassle-Free
Value for money
No pricing info
Starting price
No pricing info
Functionality
Chat/Messaging
N/A
Voice Mail
N/A
Group Messaging
N/A
Top Features
Outbound Call Center
N/A
Contact Management
N/A
Contact Database
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer engagement tool for omnichannel communication
Value for money
Starting price
No pricing info
Functionality
Transcripts/Chat History
5/5
Queue Management
5/5
Workflow Management
5/5
Top Features
Automatic Call Distribution
N/A
Outbound Call Center
N/A
Computer Telephony Integration
N/A