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Rexpondo Logo

Ticketing and ITSM software solution.

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Rexpondo - 2026 Pricing, Features, Reviews & Alternatives

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Rexpondo overview

What is Rexpondo?

Rexpondo is modern Help Desk ticketing and ITSM solution based on ITIL best practices. The purpose of this platform is to help companies improve and organize their IT infrastructure more efficiently.

Our Service Desk system is a point of contact between users and ITSM.

The software is 100% customizable, Modular and scalable.

Key benefits of using Rexpondo

Respond to requests from customers, suppliers and employees by defining queues and SLAs and structure your services with your services with a modern ITIL compliant tool.

Starting price


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Rexpondo’s user interface

Ease of use rating:

Rexpondo reviews

Overall rating

4.8

/5

9

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10
Rating distribution

5

4

3

2

1

7

2

0

0

0

Rexpondo's key features

Most critical features, based on insights from Rexpondo users:

Real-Time notifications
Email management
Support ticket management
Access controls/permissions
Alerts/Escalation

All Rexpondo features

Features rating:

Remote access/control
Activity dashboard
IT asset management
IT risk management
Knowledge base management
Live chat
Mobile access
Multi-Channel communication
Performance metrics
Prioritization
Problem management
Project management
Real-Time chat
Real-Time reporting
Release & deployment
Reporting & statistics
Reporting/Analytics
Scheduled/Automated reports
Self service portal
Service catalog
Service level agreement (sla) management
Social media integration
Support ticket tracking
Surveys & feedback
Task management
Third-Party integrations
Workflow management
Activity tracking
Alerts/Notifications
Analytics
API
Approval process control
Asset lifecycle management
Asset tracking
Automated routing
Change management
Chat/Messaging
Chatbot
CMDB
Configuration management
Contract/License management
Customer database
Customer support
Customizable branding
Customizable fields
Customizable forms
Customizable reports
Customizable templates
Dashboard creation
Data import/export
Email templates
Help desk management
Incident management

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Rexpondo pricing

Value for money rating:

Starting from

Free

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Rexpondo price and value

Value for money rating:

Rexpondo integrations (2)

Rexpondo support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
Phone Support
Chat
Email/Help Desk

Training options

Webinars
In Person
Live Online
Documentation
Videos

Rexpondo FAQs

Q. What type of pricing plans does Rexpondo offer?

Rexpondo has the following pricing plans:
Pricing model: Free, Open Source

These products have better value for money


Q. Who are the typical users of Rexpondo?

Rexpondo has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business


Q. What languages does Rexpondo support?

Rexpondo supports the following languages:
Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Icelandic, Irish, Italian, Polish, Portuguese, Romanian, Slovak, Slovenian, Spanish, Swedish, Turkish


Q. Does Rexpondo offer an API?

Yes, Rexpondo has an API available for use.


Q. What level of support does Rexpondo offer?

Rexpondo offers the following support options:
FAQs/Forum, Knowledge Base, Phone Support, Chat, Email/Help Desk

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