PBXware - 2026 Pricing, Features, Reviews & Alternatives

The Bicom Platform is an all-in-one, white label Unified Communications and Collaboration suite for telecom service providers. Based on more than 20 years of experience and partner feedback, our UCaaS solution will help you reduce costs, increase efficiency, and optimize your communications.

PBXware is our powerful PBX software with advanced communication features, maximum flexibility and scalability, and cost-effective options. PBXware is available in four dynamic editions to meet your unique needs: Multi-Tenant, Contact Center, Business, and Service Provider.

PBXware Multi-Tenant empowers you to efficiently manage and maintain a diverse customer base from a single installation. Its native multi-tenant architecture allows your business to streamline operations, cut costs, and enhance productivity. Our comprehensive feature set includes intelligent call routing, efficient call queuing with ERG (Enhanced Ring Groups), Least Cost Routing (LCR), voicemail management, conferencing calling, presence management, CRM integration, and more.

The Contact Center edition is designed to elevate the customer experience through a range of tools and features, including omnichannel, WhatsApp and Facebook Messenger integration, and advanced reporting and analysis. Built to integrate seamlessly with the rest of the Bicom Platform, our CCaaS solution streamlines workflows, enhances communication, and drives productivity.

We take Unified Communications & Collaboration to the next step with our trio of gloCOM apps.

Our flagship product, gloCOM is a comprehensive UC desktop app that seamlessly integrates features like voice, video, chat, conferencing, file sharing, screen sharing, voicemail, fax, call transfer, virtual dialer, CRM integration and more. Teams can access gloCOM on Windows, Mac OS, Linux, and in major web browsers.

gloCOM GO places all of these features in the palm of your hand in a powerful mobile app. With cross-device contact and conversation sync, you have uninterrupted and seamless communication for hybrid and remote working. And the GSM callback feature prevents dropped calls when moving between networks.

gloCOM Meeting is our state-of-the-art video conferencing solution that was designed for effortless communication and streamlined meetings. Meeting supports maximum productivity and flexibility by integrating screen sharing, meeting chat, and file sharing. External participants can join too without downloading gloCOM or signing up for any services.

SERVERware is our UC virtualization platform, tailored specifically for hosting telephony and unified communications in the Cloud. SERVERware’s geo-redundancy ensures your setups remain disaster proof through separate server replications in distant locations. Your data remains secure, even in the face of unexpected events.