GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
PhoneBurner vs CallTools Comparison (2026)
Add to Compare
Compare similar apps
Ringover
4.7
Convoso
4.5
DialedIn CCaaS
4.8
Good recommendations?
PhoneBurner
5
149
4
20
3
7
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CallTools
5
138
4
12
3
6
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Powering thousands of clients and millions of calls. Cloud based, no-delay dialer increases outbound sales productivity 447%. Have more live conversations in less time. Try us FREE without a credit card.
CallTools is an all-in-one call center solution offering an outbound power dialer & inbound call center with live agent monitoring, skill-based routing, & more. Unlimited Minutes on Predictive, Power, and Preview Dialer with Built-In Web Phone, CRM, and Dedicated In-House Support Team. Call us now!
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.8
177
5
4
3
2
1
149
20
7
0
1
- Value for money
- Ease of use
- Features
- Customer support
4.8
157
5
4
3
2
1
138
12
6
1
0
- Value for money
- Ease of use
- Features
- Customer support
Pros
Patrick B.
Business Development Specialist
Rosalina M.
Executive Assistant
Sergio L.
Legal recepcionist
Pros
Jeremy C.
Exec VP of Operations
Elad P.
Manager
Elad P.
Manager
Cons
Patrick B.
Business Development Specialist
Joe C.
Development
James J.
Sales Rep
Cons
Jason H.
OWNER
Chanel A.
Realtor
Jason H.
OWNER
- Vendor responds to reviews
- Last reviewa month ago
- Vendor responds to reviews
- Last review11 days ago
Key features
- Total features108
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Answering Machine Detection
- Appointment Scheduling
- Archiving & Retention
- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- Automatic Outbound Dialer
- Blended Call Center
- CRM
- Calendar Management
- Calendar Sync
- Call Center Management
- Call Conferencing
- Call Disposition
- Call Duration
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Scheduling
- Call Scripting
- Call Tracking
- Call Transcription
- Call Transfer
- Call Volume
- Call Whispering
- Callback Scheduling
- Caller ID
- Campaign Management
- Campaign Specific Caller ID
- Chat/Messaging
- Client Management
- Compliance Management
- Computer Telephony Integration
- Contact Database
- Contact Management
- Cost Analysis
- Customer Database
- Customizable Branding
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Management
- Deal Management
- Document Management
- Email Management
- Email Marketing
- Email Templates
- Event Triggered Actions
- FCC Compliance
- FTC Compliance
- For Sales Teams/Organizations
- For Startups
- For iPad Devices
- IVR
- Inbound Call Center
- Inbound Reporting
- Integrations Management
- Interaction Tracking
- Lead Capture
- Lead Distribution
- Lead Management
- Lead Qualification
- List Management
- Live Chat
- Manual Dialer
- Meeting Management
- Mobile Access
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multiple Scripts
- On-Demand Recording
- Online Voice Transmission
- Outbound Call Center
- Outbound Reporting
- Performance Management
- Performance Metrics
- Power Dialer
- Pre-recorded Messages
- Predictive Dialer
- Preview Dialer
- Progressive Dialer
- Queue Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Recording
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- SIP Trunking
- SMS Messaging
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Search/Filter
- Task Management
- Third-Party Integrations
- Transfers/Routing
- Unattended Call Management
- Unified Communications
- Usage Tracking/Analytics
- User Management
- VoIP
- VoIP Connection
- Voice Mail
- Workflow Automation
- Workflow Management
- Total features84
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Answering Machine Detection
- Appointment Scheduling
- Archiving & Retention
- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- Automatic Outbound Dialer
- Blended Call Center
- CRM
- Calendar Management
- Calendar Sync
- Call Center Management
- Call Conferencing
- Call Disposition
- Call Duration
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Scheduling
- Call Scripting
- Call Tracking
- Call Transcription
- Call Transfer
- Call Volume
- Call Whispering
- Callback Scheduling
- Caller ID
- Campaign Management
- Campaign Specific Caller ID
- Chat/Messaging
- Client Management
- Compliance Management
- Computer Telephony Integration
- Contact Database
- Contact Management
- Cost Analysis
- Customer Database
- Customizable Branding
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Management
- Deal Management
- Document Management
- Email Management
- Email Marketing
- Email Templates
- Event Triggered Actions
- FCC Compliance
- FTC Compliance
- For Sales Teams/Organizations
- For Startups
- For iPad Devices
- IVR
- Inbound Call Center
- Inbound Reporting
- Integrations Management
- Interaction Tracking
- Lead Capture
- Lead Distribution
- Lead Management
- Lead Qualification
- List Management
- Live Chat
- Manual Dialer
- Meeting Management
- Mobile Access
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multiple Scripts
- On-Demand Recording
- Online Voice Transmission
- Outbound Call Center
- Outbound Reporting
- Performance Management
- Performance Metrics
- Power Dialer
- Pre-recorded Messages
- Predictive Dialer
- Preview Dialer
- Progressive Dialer
- Queue Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Recording
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- SIP Trunking
- SMS Messaging
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Search/Filter
- Task Management
- Third-Party Integrations
- Transfers/Routing
- Unattended Call Management
- Unified Communications
- Usage Tracking/Analytics
- User Management
- VoIP
- VoIP Connection
- Voice Mail
- Workflow Automation
- Workflow Management
Integrations
- Total integrations17
- 3CLogic
- Adobe Commerce
- Avaya Experience Platform
- Balto
- BirdDog Software
- ClickFunnels
- Constant Contact
- Dynamics 365
- Google Calendar
- Google Maps
- HighLevel
- HubSpot CRM
- HubSpot Data Hub
- HubSpot Marketing Hub
- HubSpot Sales Hub
- HubSpot Service Hub
- Invoca
- JobDiva
- Jungo
- Keap
- LeadsPedia
- NetSuite
- Nimble
- Outreach
- Pipedrive
- Podio
- Quickbase
- Salesforce Platform
- Salesforce Sales Cloud
- Shopify
- Slack
- Velocify
- Velocity
- Zapier
- Zendesk Suite
- Zoho CRM
- monday AI Work Platform
- Total integrations29
- 3CLogic
- Adobe Commerce
- Avaya Experience Platform
- Balto
- BirdDog Software
- ClickFunnels
- Constant Contact
- Dynamics 365
- Google Calendar
- Google Maps
- HighLevel
- HubSpot CRM
- HubSpot Data Hub
- HubSpot Marketing Hub
- HubSpot Sales Hub
- HubSpot Service Hub
- Invoca
- JobDiva
- Jungo
- Keap
- LeadsPedia
- NetSuite
- Nimble
- Outreach
- Pipedrive
- Podio
- Quickbase
- Salesforce Platform
- Salesforce Sales Cloud
- Shopify
- Slack
- Velocify
- Velocity
- Zapier
- Zendesk Suite
- Zoho CRM
- monday AI Work Platform
Alternatives
Explore similar apps
