0
App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
Learn why GetApp is free
Convoso vs PhoneBurner Comparison
Add to Compare
Compare similar apps
Salesforce Sales Cloud
Bitrix24
Freshdesk
ClickUp
HoneyBook
NetSuite
Good recommendations?
Overview
Convoso is the #1 dialer software for outbound lead gen contact centers. Our omnichannel solution solves the biggest frustrations...
PhoneBurner's Power Dialing platform helps inside sales teams reach up to 4x more contacts, increase live answers, manage/track...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
No videos yet
Pricing
Starting from
90
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
149
/user
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
I have learned so much due to their help and many others in the help department and I’m super grateful. I have lot more to learn and love digging into the admin platform and can’t wait to learn more.
My onboarding experience was amazing and super enjoyable. SENSITIVE CONTENT] and [SENSITIVE CONTENT] were incredible.
It has allowed for greater expansion of the business at a much faster clip. We are very pleased with our decision to go with Convoso.
Pros
My overall experience has been really good. PhoneBurner has increased the amount of calls we are able to make leading to more productivity which equals a win win for my sales team.
PhoneBurner Great Help in Lead Management and Generating Sales Opportunities.
Extremely happy with this company and their customer service. They did a great job of setting us up and continue to provide very fast, efficient customer service.
Tom N.
Cons
The price for the extra features cost more than replacing the DID. The scam likely feature is not where it needs to be and it does not justify the cost.
Our campaign has very specific needs and the software struggles to customize to our needs. In example, Reporting is restricted to dials when we need records as well.
There would also be times that there's a delay. You might hear a phone call ending , you just need to click reconnect.
Cons
Can't forget Jeff Osness he admitted and took FULL BLAME for not responding to my customer request. Come on now, Where in American History will someone take blame for anothers actions.
I have been using PB for about a year now and I have 0 complaints.
If you mark a bad number it doesn't automatically remove the number from the dial list. Overpriced compared to similar competition.
Key features
- Total features69
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Answering Machine Detection
- Appointment Scheduling
- Archiving & Retention
- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- Automatic Lead Distribution
- Automatic Outbound Dialer
- Blended Call Center
- CRM
- Calendar Management
- Calendar Sync
- Call Center Management
- Call Disposition
- Call Duration
- Call List Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scheduling
- Call Scripting
- Call Tracking
- Call Transfer
- Call Volume
- Callback Scheduling
- Caller ID
- Campaign Management
- Campaign Segmentation
- Client Management
- Computer Telephony Integration
- Contact Database
- Contact Management
- Content Delivery
- Cost Analysis
- Customer Database
- Customer Engagement
- Customer History
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Management
- Deal Management
- Document Management
- Document Storage
- Donor Management
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Calendar
- Event Triggered Actions
- FCC Compliance
- FTC Compliance
- For Democrats
- For Insurance Industry
- For Republicans
- For Sales Teams/Organizations
- For Startups
- For iPad Devices
- Fundraising Management
- Goal Management
- IVR/Voice Recognition
- Inbound Call Center
- Inbound Reporting
- Integrations Management
- Interaction Tracking
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Qualification
- List Management
- Manual Dialer
- Meeting Management
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Management
- Multiple Scripts
- Multiple User Accounts
- On-Demand Recording
- Online Voice Transmission
- Outbound Call Center
- Outbound Reporting
- Performance Management
- Performance Metrics
- Pipeline Management
- Power Dialer
- Pre-recorded Messages
- Predictive Dialer
- Preview Dialer
- Prioritization
- Process/Workflow Automation
- Progressive Dialer
- Purchasing & Receiving
- Queue Management
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Recording
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SMS Marketing
- SMS Messaging
- Sales Activity Management
- Sales Onboarding & Training
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Search/Filter
- Tagging
- Task Management
- Task Scheduling
- Template Management
- Third Party Integrations
- Unattended Call Management
- Usage Tracking/Analytics
- User Management
- VoIP
- VoIP Connection
- Voice Mail
- Volunteer Management
- Voter Database
- Workflow Management
- Total features130
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Answering Machine Detection
- Appointment Scheduling
- Archiving & Retention
- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- Automatic Lead Distribution
- Automatic Outbound Dialer
- Blended Call Center
- CRM
- Calendar Management
- Calendar Sync
- Call Center Management
- Call Disposition
- Call Duration
- Call List Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scheduling
- Call Scripting
- Call Tracking
- Call Transfer
- Call Volume
- Callback Scheduling
- Caller ID
- Campaign Management
- Campaign Segmentation
- Client Management
- Computer Telephony Integration
- Contact Database
- Contact Management
- Content Delivery
- Cost Analysis
- Customer Database
- Customer Engagement
- Customer History
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Management
- Deal Management
- Document Management
- Document Storage
- Donor Management
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Calendar
- Event Triggered Actions
- FCC Compliance
- FTC Compliance
- For Democrats
- For Insurance Industry
- For Republicans
- For Sales Teams/Organizations
- For Startups
- For iPad Devices
- Fundraising Management
- Goal Management
- IVR/Voice Recognition
- Inbound Call Center
- Inbound Reporting
- Integrations Management
- Interaction Tracking
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Qualification
- List Management
- Manual Dialer
- Meeting Management
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Management
- Multiple Scripts
- Multiple User Accounts
- On-Demand Recording
- Online Voice Transmission
- Outbound Call Center
- Outbound Reporting
- Performance Management
- Performance Metrics
- Pipeline Management
- Power Dialer
- Pre-recorded Messages
- Predictive Dialer
- Preview Dialer
- Prioritization
- Process/Workflow Automation
- Progressive Dialer
- Purchasing & Receiving
- Queue Management
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Recording
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SMS Marketing
- SMS Messaging
- Sales Activity Management
- Sales Onboarding & Training
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Search/Filter
- Tagging
- Task Management
- Task Scheduling
- Template Management
- Third Party Integrations
- Unattended Call Management
- Usage Tracking/Analytics
- User Management
- VoIP
- VoIP Connection
- Voice Mail
- Volunteer Management
- Voter Database
- Workflow Management
Integrations
- Total integrations15
- Adobe Commerce
- BigCommerce
- Freshdesk
- Google Analytics 360
- HubSpot CRM
- Intercom
- Jira
- Mailchimp
- Meta for Business
- Pipedrive
- Salesforce Sales Cloud
- Shopify
- Slack
- Twilio
- Twitter/X
- WordPress
- Zapier
- Zendesk Suite
- Zoho CRM
- Total integrations21
- Adobe Commerce
- BigCommerce
- Freshdesk
- Google Analytics 360
- HubSpot CRM
- Intercom
- Jira
- Mailchimp
- Meta for Business
- Pipedrive
- Salesforce Sales Cloud
- Shopify
- Slack
- Twilio
- Twitter/X
- WordPress
- Zapier
- Zendesk Suite
- Zoho CRM
Alternatives
Explore similar apps
© 2010-2023 GetApp. All Rights Reserved.
GetApp® is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.