PhoneBurner Alternatives, Competitors & Similar Software

Features

Total

47

74

104

features in common

47

features in common

Kixie PowerCall's unique features

Sales Reports
Text to Speech
Inbound Call Center
Manual Dialer

PhoneBurner's unique features

For Political Campaigns
Workflow Management
Content Delivery
Customer Database

Pricing

Starting from

$29/month

Value for money

4.7

What users say about Kixie PowerCall's value for money

Read all reviews

I also love the local-presence. The voicemail drop is fantastic, and the templated texts are so effective.

AH

Andrew H.

Overall great phone solutions, cutting edge API/Integration, very helpful and caring customer support, and all around fair price for what you get.

AT

Alec T.

Categories in common

Features

Total

49

77

104

features in common

49

features in common

Ytel's unique features

Survey/Poll Management
Inbound Call Center
IVR / Voice Recognition
Customer History

PhoneBurner's unique features

Customizable Fields
Recording
Customer Engagement
Local Caller ID

Pricing

Starting from

$100/month

Value for money

3.3

1.4

4.7

What users say about Ytel's value for money

Read all reviews

Their support is awful and will blame every issue on your network or computers even before they know any details on your pc or connection. Calls get crossed with other lines sometimes.

AR

Anonymous Reviewer

Customer service reps have been rude if you mention wanting to give negative feedback or talk to someone else about an issue.

SZ

Sara Z.

Categories in common

Features

Total

58

117

104

features in common

58

features in common

Five9's unique features

Call Transcription
Scheduled Recording
Multi-Channel Management
Predictive Analytics

PhoneBurner's unique features

Calendar Sync
For Sales Teams/Organizations
Call Volume
Content Management

Pricing

Starting from

$100/month

Value for money

4.0

0.7

4.7

What users say about Five9's value for money

Read all reviews

Taking the calls and routing them are very reliable. The software flows really nice and the customer service is awesome if you come across any issues.

DM

Dedrick M.

Five9 is an excellent leader in the CCaaS industry as regarded as one of the most complete solution providers. My clients like the scalability and ability to add agents immediately as needed.

BG

Bernard G.

Categories in common

Features

Total

50

95

104

features in common

50

features in common

Aircall's unique features

Virtual Call Center
Commenting/Notes
Call Queues
SIP Trunking

PhoneBurner's unique features

Reminders
Lead Capture
Customer Engagement
Telemarketing Management

Pricing

Starting from

$30/month

Value for money

4.1

0.6

4.7

What users say about Aircall's value for money

Read all reviews

It is a very good bargain for the money and I highly recommend it to everyone who need this kind of service.

HA

Hristo A.

Everyone on our staff hated every moment of AirCall. They begged to switch from day one and then everything started going progressively worse.

Jeff G.

Categories in common

Features

Total

48

58

104

features in common

48

features in common

ReadyMode's unique features

Manual Dialer
Blended Call Center
Chat/Messaging
Queue Management

PhoneBurner's unique features

Customizable Fields
VoIP
Performance Metrics
Outbound Reporting

Pricing

Value for money

3.6

1.1

4.7

What users say about ReadyMode's value for money

Read all reviews

I love how easy this platform is to integrate for 3rd party lead posting, how easy it is to purchase and replace DIDs, and I love how easy it is to create and Inbound IVR.

AD

Al D.

Their handling of the problems has been very poor, pathetic would be the appropriate term. It's the 7th ACD I deployed, the worst of all.

AM

Alexandre M.

Categories in common

Features

Total

64

365

104

features in common

64

features in common

Bitrix24's unique features

Online Forms
Channel Management
Website Integration
Class Management

PhoneBurner's unique features

For Republicans
Call Tracking
User Management
For Political Campaigns

Pricing

Starting from

$49/month

Value for money

4.2

0.5

4.7

What users say about Bitrix24's value for money

Read all reviews

Etremely lacking as a CRM, reporting is terrible, customizations are so basic, and customer support is the worst I have ever seen. Even with the premium versions.

ER

Eric R.

Great features as a CRM software and phone system. The reports that can be pulled are helpful to analyze the success of your sales/program.

AD

Ajay D.

Categories in common

Features

Total

67

125

104

features in common

67

features in common

CloudTalk's unique features

Predictive Dialer
Answering Machine Detection
IVR / Voice Recognition
Call Tagging

PhoneBurner's unique features

Document Management
Appointment Scheduling
Content Delivery
Email Templates

Pricing

Starting from

$25/month

Value for money

4.3

0.4

4.7

What users say about CloudTalk's value for money

Read all reviews

Great call quality both sound and video, great support. Perfect integration with HubSpot so we are able to keep track of all the calls and engagement.

AR

Anonymous Reviewer

Great experience overall. Having used other call providers, I can confidently say Cloudtalk brings the best value for your money.

Julius T.

Categories in common

Features

Total

43

66

104

features in common

43

features in common

Kavkom's unique features

Mobile Access
Answering Machine Detection
Scheduled Recording
IVR / Voice Recognition

PhoneBurner's unique features

Call List Management
For Republicans
Voice Mail
Alerts/Notifications

Categories in common

Features

Total

51

78

104

features in common

51

features in common

LeadDesk's unique features

Widgets
Manual Dialer
Hotkeys
Interaction Tracking

PhoneBurner's unique features

Goal Management
Task Scheduling
For Sales Teams/Organizations
Outbound Reporting

Categories in common

Features

Total

21

34

104

features in common

21

features in common

Alvaria CX Suite's unique features

Real-Time Chat
IVR / Voice Recognition
Queue Management
Blended Call Center

PhoneBurner's unique features

Call Reporting
Archiving & Retention
Process/Workflow Automation
On-Demand Recording

Pricing

Value for money

3.5

1.2

4.7

What users say about Alvaria CX Suite's value for money

Read all reviews

With Noble Systems, you can manage your contact center (inbound and outbound dialing), it is a very good CRM solution and they have great customer service.

AR

Anonymous Reviewer

The Noble Suite offers a great solution in many areas for our business. I love that Noble is always trying to get ahead of the needs and stay on an innovative track.

HS

Heather S.

Categories in common

Features

Total

55

87

104

features in common

55

features in common

ChaseData CCaaS's unique features

Alerts / Escalation
Real-time Updates
Automated Routing
Interaction Tracking

PhoneBurner's unique features

Customizable Fields
On-Demand Recording
For Sales Teams/Organizations
Contact Database

Pricing

Value for money

4.7

What users say about ChaseData CCaaS's value for money

Read all reviews

Simplicity, ease of use and low cost is what I like best about Chase Data. I have a lot on my plate as a an owner of a construction company.

ME

Matthew E.

To top it off, working with the people at Chase has been an even greater part of this amazing experience.

SR

Samuel R.

Categories in common

Features

Total

44

96

104

features in common

44

features in common

Ricochet360's unique features

Lead Segmentation
Multi-Channel Marketing
Opportunity Management
Call Routing

PhoneBurner's unique features

For Democrats
Outbound Reporting
For Sales Teams/Organizations
Telemarketing Management

Pricing

Value for money

4.9

0.2

4.7

What users say about Ricochet360's value for money

Read all reviews

Ricochet is an excellent easy to use software. The changes being made are heading in the right direction.

BH

Brittany H.

It has been a very easy transition and the experience has been great.

CG

Corey G.

Categories in common

Features

Total

43

72

104

features in common

43

features in common

3CLogic's unique features

Social Media Integration
Workforce Management
Collaboration Tools
Automated Routing

PhoneBurner's unique features

Caller ID
For Republicans
User Management
Alerts/Notifications

Pricing

Value for money

3.8

0.9

4.7

What users say about 3CLogic's value for money

Read all reviews

I love the people and response that I've received from 3CLogic. Everyone I've dealt with has been wonderful and so responsive.

JN

Jody N.

Always available and willing to help for as long as needed. Amazing robust product for a better price than similar products.

RL

Richard L.

Categories in common

Features

Total

31

74

104

features in common

31

features in common

Dialpad's unique features

Call Conferencing
Online Voice Transmission
Intent Recognition
Chat/Messaging

PhoneBurner's unique features

User Management
Contact Database
Voter Database
Activity Dashboard

Pricing

Starting from

$15

Value for money

4.3

0.4

4.7

What users say about Dialpad's value for money

Read all reviews

I'm enjoying it, I feel like the app is very strong and we're able to do this efficiently now with a better cell app.

AS

Anthony S.

Dialpad offers a number of comprehensive features that will suit most growing businesses needs, most important of which is the ability to take work calls from a personal cellphone.

DC

Darien C.

Categories in common

Features

Total

30

61

104

features in common

30

features in common

FluentStream's unique features

Text to Speech
Unattended Call Management
Help Desk Management
IVR / Voice Recognition

PhoneBurner's unique features

Call Reporting
Performance Management
Activity Dashboard
Reminders

Pricing

Starting from

$20/month

Value for money

4.6

0.1

4.7

What users say about FluentStream's value for money

Read all reviews

The many different features are great, and for how much you are paying it's really impressive. On-boarding was outstanding - rapid response, very helpful.

JL

Joseph L.

FluentStream gives you all the features you could possibly want at a very reasonable price, they are always working with us to innovate on great ideas to help our clients reach us.

JG

Jonathan G.

Categories in common

Features

Total

65

105

104

features in common

65

features in common

contactSPACE's unique features

Manual Dialer
Blended Call Center
Online Giving
Receipt Management

PhoneBurner's unique features

Document Management
Customer Engagement
Calendar Management
Meeting Management

Pricing

Value for money

4.2

0.5

4.7

What users say about contactSPACE's value for money

Read all reviews

It also looks great when we have clients come in to listen to calls or to meet the agents which in turn makes us look good. I would recommend ContactSpace to any business in this industry.

HH

Hayley H.

Visually I think its the best system out there and because every part of the system is so intuitive it allows you to be very creative in your set up.

MY

Michael Y.

Categories in common

Features

Total

59

78

104

features in common

59

features in common

VICIdial's unique features

Multi-Channel Management
IVR / Voice Recognition
Collaboration Tools
Customer History

PhoneBurner's unique features

Tagging
For Sales Teams/Organizations
Calendar Management
Document Storage

Pricing

Value for money

4.9

0.2

4.7

What users say about VICIdial's value for money

Read all reviews

If you have a competent Linux staff with some knowledge of Linux bash, PHP, MySql and Asterisk, you are good to go. Community support is fantastic.

MS

Mark S.

I love how it's editable and you can add to it and it works perfectly even better than paid softwares that being offered from big competitors.

MA

Mohamed A.

Categories in common

Features

Total

47

66

104

features in common

47

features in common

CallTools' unique features

Knowledge Base Management
Multiple Parties
Real-Time Chat
Chat/Messaging

PhoneBurner's unique features

Search/Filter
Recording
Performance Metrics
Archiving & Retention

Pricing

Value for money

4.8

0.1

4.7

What users say about CallTools' value for money

Read all reviews

Sean in Customer Service was absolutely fantastic and got me setup immediately. Everyone in Customer Service is extremely responsive and helpful as well as polite and kind.

AR

Anonymous Reviewer

By far the best Predictive Dialer and Best Value - Thrilled with the System and Customer Service.

AR

Anonymous Reviewer

Categories in common

Features

Total

28

48

104

features in common

28

features in common

CallFire's unique features

Hotkeys
Text to Speech
Call Routing
Manual Dialer

PhoneBurner's unique features

Call Reporting
Integrations Management
Activity Dashboard
Reminders

Pricing

Starting from

$99/month

Value for money

4.5

0.2

4.7

What users say about CallFire's value for money

Read all reviews

It has been a great help for my business to generate more revenue with better quality and low maintenance problems.

AR

Anonymous Reviewer

We used it for about a year then found a product that better suited our company. It was helpful during the transition from Manual calling to automatic calling.

CG

Corey G.

Categories in common

Features

Total

50

117

104

features in common

50

features in common

NICE CXone's unique features

Blended Call Center
Email Alerts
Employee Management
Support Ticket Tracking

PhoneBurner's unique features

Search/Filter
Integrations Management
Content Delivery
Lead Capture

Pricing

Starting from

$100/month

Value for money

4.0

0.7

4.7

What users say about NICE CXone's value for money

Read all reviews

Everything, real-time management, reporting, learning is very nice to use. Best part of this is on the go feature, you can login from anywhere to manage your workforce swiftly.

SS

Somveer S.

Is a easy tool super useful to contact internal and external persons, have different options for reporting, charts that help you to evaluate you and your team.

AB

Alejandra B.

Categories in common

Features

Total

57

121

104

features in common

57

features in common

Genesys Cloud CX's unique features

Customer Service Analytics
Transfers/Routing
Predictive Analytics
Screen Sharing

PhoneBurner's unique features

Tagging
Customer Engagement
Customizable Reports
Call Volume

Pricing

Starting from

$75/month

Value for money

3.9

0.8

4.7

What users say about Genesys Cloud CX's value for money

Read all reviews

I'm happy to be using this product as it becomes better and will be a very strong product to beat in the future.

AR

Anonymous Reviewer

Our overall experience has been good. We have built great relationships with Genesys support staff and other Genesys users.

AP

Amanda P.

Categories in common

Features

Total

53

92

104

features in common

53

features in common

Talkdesk's unique features

Knowledge Base Management
Interaction Tracking
Queue Management
Open Database Design

PhoneBurner's unique features

Goal Management
Customizable Caller ID
For Sales Teams/Organizations
Task Scheduling

Pricing

Value for money

4.5

0.2

4.7

What users say about Talkdesk's value for money

Read all reviews

Talkdesk offered us the perfect solution where we received the value of each dolor we have invested. Talkdesk is simple and easy to use, great customer service and scalable platform.

Yazeed G.

I love the flexibility of what the product is able to do to help our business. I also love the reporting features.

CT

Christian T.

Categories in common

Features

Total

63

118

104

features in common

63

features in common

Call Center Studio's unique features

Service Level Agreement (SLA) Management
Support Ticket Management
Multi-Channel Management
IT Asset Management

PhoneBurner's unique features

Lead Management
Client Management
Calendar Management
Call Duration

Pricing

Value for money

4.7

What users say about Call Center Studio's value for money

Read all reviews

But the most good part is customer support. They are all friendly and helpful.

AR

Anonymous Reviewer

Alotech has a web interface that allows you to call your customers and colleagues whereever you are. It has an easy setup and sound quality is good.

AR

Anonymous Reviewer

Categories in common

Features

Total

67

143

104

features in common

67

features in common

BeInContact's unique features

Automated Routing
File Sharing
Social Media Integration
Transcripts/Chat History

PhoneBurner's unique features

Email Tracking
Client Management
Access Controls/Permissions
Fundraising Management

Categories in common

Features

Total

44

112

104

features in common

44

features in common

InfoFlo's unique features

Blended Call Center
Quotes/Estimates
Customer History
Keyword Tracking

PhoneBurner's unique features

Call List Management
List Management
For Sales Teams/Organizations
Customer Database

Pricing

Value for money

4.6

0.1

4.7

What users say about InfoFlo's value for money

Read all reviews

It integrates with Outlook almost perfectly and simplifies my administrative processes. The reporting and bulk email features align with what I need to accomplish and provide a seamless solution.

DS

Derek S.

The program is an excellent, affordable CRM. Customer support is timely and has been great.

CB

Cynthia B.

Categories in common

Features

Total

1

2

104

features in common

1

features in common

Vocalcom Hermes360's unique feature

Automated Routing

PhoneBurner's unique features

Task Scheduling
Data Import/Export
Document Management
FTC Compliance

Categories in common

Features

Total

28

64

104

features in common

28

features in common

Freshdesk Contact Center's unique features

Predictive Dialer
Voicemail Transcription
Collaboration Tools
Scheduled Recording

PhoneBurner's unique features

Content Delivery
Task Scheduling
Data Management
Reminders

Pricing

Starting from

$15/month

Value for money

3.7

1.0

4.7

What users say about Freshdesk Contact Center's value for money

Read all reviews

The response time of ticket is really bad and the most terrible is that the responses are only "we take care of the problem and someone will help you" which does not happen.

AH

Alois H.

I really like this app because it can evaluate agent's performance and analyse the call volume weekly and monthly. Furthermore, the sound quality is good when contacting with customers.

HP

Hue P.

Categories in common

Features

Total

42

53

104

features in common

42

features in common

Sales Sling's unique features

Who Answered Log
Call Routing
IVR / Voice Recognition
Interaction Tracking

PhoneBurner's unique features

For Democrats
Workflow Management
For Sales Teams/Organizations
For Republicans

Pricing

Starting from

$49.99/month

Value for money

4.4

0.3

4.7

What users say about Sales Sling's value for money

Read all reviews

We never had such a good all in one software that basically runs our call center. Its ease could be taught to anyone and its great that we can monitor and step in on calls too right from our own desk.

Steven G.

The system structure and functionalities are superb. And the tech support team is always very helpful.

FS

Fiyinfoluwa S.

Categories in common

Features

Total

39

59

104

features in common

39

features in common

HoduCC's unique features

Scheduled Recording
Answering Machine Detection
Collaboration Tools
Automated Routing

PhoneBurner's unique features

User Management
Document Management
Call Volume
Purchasing & Receiving

Pricing

Starting from

$400

Value for money

4.5

0.2

4.7

What users say about HoduCC's value for money

Read all reviews

Nice guys, reliable software, reliable customization services, good support services.

AA

Alejandro A.

The 24 x 7 support provided by the team is incredible. I personally have never seen such a dedicated team who always are focused on customer benefits.

VM

Vinesh M.

Categories in common

Features

Total

26

41

104

features in common

26

features in common

Cloud Contact Center's unique features

Call Tagging
Inbound Call Center
Manual Dialer
Alerts / Escalation

PhoneBurner's unique features

Access Controls/Permissions
Lead Capture
Customizable Fields
Call Scripting

Categories in common

Features

Total

47

59

104

features in common

47

features in common

Dialfire's unique features

Predictive Dialer
Automated Scheduling
Lead Nurturing
Hotkeys

PhoneBurner's unique features

Search/Filter
Outbound Reporting
For Sales Teams/Organizations
CRM

Categories in common

PhoneBurner Alternatives

Top 100 Alternatives & Competitors to PhoneBurner

Kixie PowerCall

Ytel

Five9

Aircall

ReadyMode

Bitrix24

CloudTalk

Kavkom

LeadDesk

Alvaria CX Suite

ChaseData CCaaS

Ricochet360

3CLogic

Dialpad

FluentStream

contactSPACE

VICIdial

CallTools

CallFire

NICE CXone

Genesys Cloud CX

Talkdesk

Call Center Studio

BeInContact

InfoFlo

Vocalcom Hermes360

Freshdesk Contact Center

Sales Sling

HoduCC

Cloud Contact Center

Dialfire