PhoneBurner Alternatives &amp; Competitors

Top features

Contact Management
5.0
Data Import/Export
5.0
Power Dialer
5.0

Pricing

Starting from

$29/month

Value for money

4.6

What users say about Kixie PowerCall's value for money

I also love the local-presence. The voicemail drop is fantastic, and the templated texts are so effective.

AH

Andrew H.

From sales and customer service they have all been super helpful and great to work with.

WO

Wes O.

Categories in common

Features

Total

86

410

130

features in common

86

features in common

Bitrix24 user ratings

Functionality

4.2

(682)

Top features

Client Database
5.0
Drag & Drop
5.0
Search/Filter
5.0

PhoneBurner user ratings

Functionality

Top features

Contact Management
5.0
Data Import/Export
5.0
Power Dialer
5.0

Pricing

Starting from

$61/month

Value for money

4.2

0.4

4.6

What users say about Bitrix24's value for money

Great features as a CRM software and phone system. The reports that can be pulled are helpful to analyze the success of your sales/program.

AD

Ajay D.

Etremely lacking as a CRM, reporting is terrible, customizations are so basic, and customer support is the worst I have ever seen. Even with the premium versions.

ER

Eric R.

Categories in common

Features

Total

43

78

130

features in common

43

features in common

JustCall user ratings

Functionality

4.0

(112)

Top features

Reporting & Statistics
5.0
Predictive Dialer
5.0
Knowledge Base Management
5.0

PhoneBurner user ratings

Functionality

Top features

Contact Management
5.0
Data Import/Export
5.0
Power Dialer
5.0

Pricing

Starting from

$30/month

Value for money

4.2

0.4

4.6

What users say about JustCall's value for money

Is an alternative for others, nice and easy to use. The overall quality is good, of course depends on connection.

CL

Carina L.

Being able to dial numbers from any website is amazing. Best option for any size business looking for a great solution with lots of options.

AR

Verified reviewer

Categories in common

Features

Total

68

105

130

features in common

68

features in common

Ring.io user ratings

Functionality

(19)

Top features

Call Routing
5.0
Call Monitoring
5.0
Sales Pipeline Management
5.0

PhoneBurner user ratings

Functionality

Top features

Contact Management
5.0
Data Import/Export
5.0
Power Dialer
5.0

Pricing

Starting from

$69/month

Value for money

3.9

0.7

4.6

What users say about Ring.io's value for money

Customer support did an amazing job easily onboarding us, and conveying the features and benefits in an easy to understand way. And then, he setup our solution (both Zoho and Ring.io).

BB

Brian B.

I need to see if any corrections need to be made without alot of scrolling. Im afraid I will accidentally hit send before proofreading.

KS

Karen S.

Categories in common

Features

Total

67

124

130

features in common

67

features in common

Five9 user ratings

Functionality

(442)

Top features

VoIP Connection
5.0
Negative Feedback Management
5.0
Social Media Integration
5.0

PhoneBurner user ratings

Functionality

Top features

Contact Management
5.0
Data Import/Export
5.0
Power Dialer
5.0

Pricing

Value for money

4.0

0.6

4.6

What users say about Five9's value for money

Five9 is an excellent leader in the CCaaS industry as regarded as one of the most complete solution providers. My clients like the scalability and ability to add agents immediately as needed.

BG

Bernard G.

It's horrible to implement, the support is awful, it also uses mechanics that are impossible to understand with minimal documentation.

CM

Christopher M.

Categories in common

Features

Total

75

133

130

features in common

75

features in common

CloudTalk user ratings

Functionality

4.3

(258)

Top features

Call Tracking
5.0
Recording
5.0
Real Time Reporting
5.0

PhoneBurner user ratings

Functionality

Top features

Contact Management
5.0
Data Import/Export
5.0
Power Dialer
5.0

Pricing

Starting from

$25/month

Value for money

4.2

0.4

4.6

What users say about CloudTalk's value for money

Great call quality both sound and video, great support. Perfect integration with HubSpot so we are able to keep track of all the calls and engagement.

AR

Verified reviewer

Great experience overall. Having used other call providers, I can confidently say Cloudtalk brings the best value for your money.

Julius T.

Categories in common

Features

Total

54

97

130

features in common

54

features in common

Ricochet360 user ratings

Functionality

4.7

(46)

Top features

Reporting/Analytics
5.0
Sales Pipeline Management
5.0
Call Recording
5.0

PhoneBurner user ratings

Functionality

Top features

Contact Management
5.0
Data Import/Export
5.0
Power Dialer
5.0

Pricing

Value for money

4.7

0.1

4.6

What users say about Ricochet360's value for money

It lets you do all sorts of customizations to the way you want the calls to happen. It's not easy to understand initially, but Ricochet offers superb support.

WW

Winky W.

Allows for unlimited customization, robust platform. Rep has been great assisting me in getting it working to my liking.

JK

JASON K.

Categories in common

Features

Total

61

98

130

features in common

61

features in common

Aircall user ratings

Functionality

(348)

Top features

Employee Activity Monitoring
5.0
Time Zone Tracking
5.0
Real Time Monitoring
5.0

PhoneBurner user ratings

Functionality

Top features

Contact Management
5.0
Data Import/Export
5.0
Power Dialer
5.0

Pricing

Starting from

$40/month

Value for money

4.1

0.5

4.6

What users say about Aircall's value for money

This has interrupted service and effected customer service provided. I have received a response from the aircall team as they are aware the software does not work well with bluetooth devices.

RP

Ria P.

The support team and account managers are more than happy to do anything to make using the software an easy and somewhat enjoyable experience. The power dallier feature is by far the best component.

JB

Jonathon B.

Categories in common

Features

Total

55

78

130

features in common

55

features in common

Ytel user ratings

Functionality

4.2

(25)

Unique features

Live Chat
N/A
Labor Forecasting
N/A
Survey/Poll Management
N/A

PhoneBurner user ratings

Functionality

Top features

Contact Management
5.0
Data Import/Export
5.0
Power Dialer
5.0

Pricing

Starting from

$100/month

Value for money

3.3

1.3

4.6

What users say about Ytel's value for money

Their support is awful and will blame every issue on your network or computers even before they know any details on your pc or connection. Calls get crossed with other lines sometimes.

AR

Verified reviewer

Customer service reps have been rude if you mention wanting to give negative feedback or talk to someone else about an issue.

SZ

Sara Z.

Categories in common

Features

Total

70

106

130

features in common

70

features in common

Ameyo user ratings

Functionality

4.0

(93)

Top features

SMS Messaging
5.0
Real Time Notifications
5.0
Contact Database
5.0

PhoneBurner user ratings

Functionality

Top features

Contact Management
5.0
Data Import/Export
5.0
Power Dialer
5.0

Pricing

Value for money

3.9

0.7

4.6

What users say about Ameyo's value for money

At BRIPL we have had the pleasure to use the system for about 2 years now. It is a very effective solution that helps our agents.

SI

Shridhar I.

We have some problems on our front-end. Some buttons doesn't work and there is some spelling mistake.

BB

Bayarbaatar B.

Categories in common

Features

Total

66

184

130

features in common

66

features in common

Zendesk Suite user ratings

Functionality

4.4

(3.5K)

Top features

Audit Trail
5.0
Real Time Data
5.0
Customer Complaint Tracking
5.0

PhoneBurner user ratings

Functionality

Top features

Contact Management
5.0
Data Import/Export
5.0
Power Dialer
5.0

Pricing

Starting from

$49/month

Value for money

4.2

0.4

4.6

What users say about Zendesk Suite's value for money

I love that its very user friendly to use ad easy to manage tasks. I love the interface make it easy to get tickets handled and provide the best customer service for my job.

SB

Sophia B.

This was a much appreciated improvement. A great feature is that you can integrated with the big social media platforms like Twitter and Facebook to allow CC to responde quite quickly.

LR

Laura R.

Categories in common

Features

Total

63

128

130

features in common

63

features in common

NICE CXone user ratings

Functionality

(539)

Top features

CRM
5.0
Voice Mail
5.0
Real Time Reporting
5.0

PhoneBurner user ratings

Functionality

Top features

Contact Management
5.0
Data Import/Export
5.0
Power Dialer
5.0

Pricing

Starting from

$100/month

Value for money

4.0

0.6

4.6

What users say about NICE CXone's value for money

This is perfect solution and plugs in perfectly with other NICE products like IEX, QR WFM, etc. Its so much easy for the dev team to configure, integrate and customize the user experience.

rakesh m.

The connection problems and calls not being connected with MaxAgent and being listed as "Refused" when it was not a lack of answering that caused it.

JW

Justin W.

Categories in common

Features

Total

45

64

130

features in common

45

features in common

Kavkom user ratings

Functionality

4.5

(56)

Unique features

Quotes/Estimates
N/A
Manual Dialer
N/A
IVR/Voice Recognition
N/A

PhoneBurner user ratings

Functionality

Top features

Contact Management
5.0
Data Import/Export
5.0
Power Dialer
5.0

Categories in common

Features

Total

78

154

130

features in common

78

features in common

Genesys Cloud CX user ratings

Functionality

4.2

(176)

Top features

IVR/Voice Recognition
5.0
Quality Management
5.0
Third Party Integrations
5.0

PhoneBurner user ratings

Functionality

Top features

Contact Management
5.0
Data Import/Export
5.0
Power Dialer
5.0

Pricing

Starting from

$75/month

Value for money

4.1

0.5

4.6

What users say about Genesys Cloud CX's value for money

I'm happy to be using this product as it becomes better and will be a very strong product to beat in the future.

AR

Verified reviewer

As in our Customer Service Center the biggest volume of users are the agents, the ease of use and friendly interface are one of the most important things for us.

MB

Martin B.

Categories in common

Features

Total

58

69

130

features in common

58

features in common

Convoso user ratings

Functionality

4.4

(68)

Top features

Workflow Management
5.0
Power Dialer
5.0
Preview Dialer
5.0

PhoneBurner user ratings

Functionality

Top features

Contact Management
5.0
Data Import/Export
5.0
Power Dialer
5.0

Pricing

Starting from

$90/month

Value for money

4.4

0.2

4.6

What users say about Convoso's value for money

I have learned so much due to their help and many others in the help department and I’m super grateful. I have lot more to learn and love digging into the admin platform and can’t wait to learn more.

RL

Ron L.

My onboarding experience was amazing and super enjoyable. SENSITIVE CONTENT] and [SENSITIVE CONTENT] were incredible.

RL

Ron L.

Categories in common

Features

Total

57

77

130

features in common

57

features in common

LeadDesk user ratings

Functionality

(8)

Top features

Real Time Reporting
5.0
Call Center Management
5.0
Call Monitoring
4.5

PhoneBurner user ratings

Functionality

Top features

Contact Management
5.0
Data Import/Export
5.0
Power Dialer
5.0

Categories in common

Features

Total

67

97

130

features in common

67

features in common

Squaretalk user ratings

Functionality

4.7

(56)

Top features

Call Monitoring
5.0
Automatic Call Distribution
5.0
Computer Telephony Integration
5.0

PhoneBurner user ratings

Functionality

Top features

Contact Management
5.0
Data Import/Export
5.0
Power Dialer
5.0

Pricing

Starting from

$15/month

Value for money

4.7

0.1

4.6

What users say about Squaretalk's value for money

They welcome feedback and continue to evolve the program. It is very reliable and the pricing structure fits my company and is a great deal.

AR

Verified reviewer

One of the best telephones controlled system yet, very cost effective, great quality and faster connection help you to just focus on the customer.

wG

william G.

Categories in common

Features

Total

66

123

130

features in common

66

features in common

CallTrackingMetrics user ratings

Functionality

(104)

Top features

Recording
5.0
Call Tagging
5.0
VoIP Connection
5.0

PhoneBurner user ratings

Functionality

Top features

Contact Management
5.0
Data Import/Export
5.0
Power Dialer
5.0

Pricing

Starting from

$39/month

Value for money

4.5

0.1

4.6

What users say about CallTrackingMetrics' value for money

They also follow-up to ensure everything is still going well with the issue/update. CTM works great for our clients, and its great to know the Customer Service is there to support us when we need it.

MG

Molly G.

Call Tracking Metrics has amazing reporting dashboards and is extremely customizable, yet super user-friendly.

AF

Andy F.

Categories in common

Features

Total

37

53

130

features in common

37

features in common

Aloware user ratings

Functionality

(29)

Top features

Predictive Dialer
5.0
Manual Dialer
5.0
Call Recording
5.0

PhoneBurner user ratings

Functionality

Top features

Contact Management
5.0
Data Import/Export
5.0
Power Dialer
5.0

Pricing

Starting from

$50/month

Value for money

4.4

0.2

4.6

What users say about Aloware's value for money

Aloware are and the team behind it are excellent. Great value, very responsive to customers, and a high level of configurability for coders and non-coders alike.

IB

Ian B.

It is an awesome thing using this software. I would recommend this to all to use it.

MG

Marvin G.

Categories in common

Features

Total

44

87

130

features in common

44

features in common

Ringover user ratings

Functionality

4.5

(204)

Top features

Call Center Management
5.0
Queue Management
5.0
Automated Routing
5.0

PhoneBurner user ratings

Functionality

Top features

Contact Management
5.0
Data Import/Export
5.0
Power Dialer
5.0

Pricing

Starting from

$19/month

Value for money

4.4

0.2

4.6

What users say about Ringover's value for money