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PhoneBurner

Power dialer & outbound sales acceleration software for SMBs

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PhoneBurner Alternatives

How do PhoneBurner alternatives compare?

Kixie PowerCall and Ytel stand out as its top competitors based on similarity, popularity and user reviews. When comparing PhoneBurner to its top 100 alternatives, Zendesk has the highest rating, with LiveAgent as the runner-up, and PhoneBurner ranking 8th place. Zendesk has the most reviews with a total of 2,718, while PhoneBurner has 149. Users say LiveAgent tops the list for value for money followed by Zendesk, while PhoneBurner comes in 14th. Users also say Zendesk and LiveAgent are the easiest to use, while PhoneBurner takes 13th place.

What are the top 5 alternatives to PhoneBurner?


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Integrated with


Industry


Company size


Top 100 Alternatives & Competitors to PhoneBurner

Kixie PowerCall logo

Kixie PowerCall

4.8
(171)

Ultra-reliable, easily-automated calling & texting for sales

Features

Total

Kixie PowerCall logo
PhoneBurner logo

47

74

104

features in common

47

features in common

Kixie PowerCall logo

Kixie PowerCall's unique features

  • Sales Reports

  • Text to Speech

  • Inbound Call Center

  • Manual Dialer

PhoneBurner logo

PhoneBurner's unique features

  • For Political Campaigns

  • Workflow Management

  • Content Delivery

  • Customer Database

Starting from

$29/month

Value for money

Kixie PowerCall logo
4.7
PhoneBurner logo
4.7

What users say about Kixie PowerCall's value for money

I also love the local-presence. The voicemail drop is fantastic, and the templated texts are so effective.

AH

Andrew H.

Overall great phone solutions, cutting edge API/Integration, very helpful and caring customer support, and all around fair price for what you get.

AT

Alec T.

Ytel logo

Ytel

3.9
(25)

Awarded Outbound Contact Center Software (24/7 U.S. Support)

Features

Total

Ytel logo
PhoneBurner logo

49

77

104

features in common

49

features in common

Ytel logo

Ytel's unique features

  • Survey/Poll Management

  • Inbound Call Center

  • IVR / Voice Recognition

  • Customer History

PhoneBurner logo

PhoneBurner's unique features

  • Customizable Fields

  • Recording

  • Customer Engagement

  • Local Caller ID

Starting from

$100/month

Value for money

Ytel logo
3.3

1.4

PhoneBurner logo
4.7

What users say about Ytel's value for money

Their support is awful and will blame every issue on your network or computers even before they know any details on your pc or connection. Calls get crossed with other lines sometimes.

AR

Anonymous Reviewer

Customer service reps have been rude if you mention wanting to give negative feedback or talk to someone else about an issue.

SZ

Sara Z.

Five9 logo

Five9

4.2
(400)

Cloud contact and call center software

Features

Total

Five9 logo
PhoneBurner logo

58

117

104

features in common

58

features in common

Five9 logo

Five9's unique features

  • Call Transcription

  • Scheduled Recording

  • Multi-Channel Management

  • Predictive Analytics

PhoneBurner logo

PhoneBurner's unique features

  • Calendar Sync

  • For Sales Teams/Organizations

  • Call Volume

  • Content Management

Starting from

$100/month

Value for money

Five9 logo
4.0

0.7

PhoneBurner logo
4.7

What users say about Five9's value for money

Taking the calls and routing them are very reliable. The software flows really nice and the customer service is awesome if you come across any issues.

DM

Dedrick M.

Five9 is an excellent leader in the CCaaS industry as regarded as one of the most complete solution providers. My clients like the scalability and ability to add agents immediately as needed.

BG

Bernard G.

Aircall logo

Aircall

4.3
(251)

Phone system for support and sales teams

Features

Total

Aircall logo
PhoneBurner logo

50

95

104

features in common

50

features in common

Aircall logo

Aircall's unique features

  • Virtual Call Center

  • Commenting/Notes

  • Call Queues

  • SIP Trunking

PhoneBurner logo

PhoneBurner's unique features

  • Reminders

  • Lead Capture

  • Customer Engagement

  • Telemarketing Management

Starting from

$30/month

Value for money

Aircall logo
4.1

0.6

PhoneBurner logo
4.7

What users say about Aircall's value for money

It is a very good bargain for the money and I highly recommend it to everyone who need this kind of service.

HA

Hristo A.

Everyone on our staff hated every moment of AirCall. They begged to switch from day one and then everything started going progressively worse.

Jeff G.

ReadyMode logo

ReadyMode

3.9
(17)

Predictive dialer and CRM for call centers.

Features

Total

ReadyMode logo
PhoneBurner logo

48

58

104

features in common

48

features in common

ReadyMode logo

ReadyMode's unique features

  • Manual Dialer

  • Blended Call Center

  • Chat/Messaging

  • Queue Management

PhoneBurner logo

PhoneBurner's unique features

  • Customizable Fields

  • VoIP

  • Performance Metrics

  • Outbound Reporting

Value for money

ReadyMode logo
3.6

1.1

PhoneBurner logo
4.7

What users say about ReadyMode's value for money

I love how easy this platform is to integrate for 3rd party lead posting, how easy it is to purchase and replace DIDs, and I love how easy it is to create and Inbound IVR.

AD

Al D.

Their handling of the problems has been very poor, pathetic would be the appropriate term. It's the 7th ACD I deployed, the worst of all.

AM

Alexandre M.

Bitrix24 logo

Bitrix24

4.0
(495)

100% free CRM, collaboration and communication tool suite

Features

Total

Bitrix24 logo
PhoneBurner logo

64

365

104

features in common

64

features in common

Bitrix24 logo

Bitrix24's unique features

  • Online Forms

  • Channel Management

  • Website Integration

  • Class Management

PhoneBurner logo

PhoneBurner's unique features

  • For Republicans

  • Call Tracking

  • User Management

  • For Political Campaigns

Starting from

$49/month

Value for money

Bitrix24 logo
4.2

0.5

PhoneBurner logo
4.7

What users say about Bitrix24's value for money

Etremely lacking as a CRM, reporting is terrible, customizations are so basic, and customer support is the worst I have ever seen. Even with the premium versions.

ER

Eric R.

Great features as a CRM software and phone system. The reports that can be pulled are helpful to analyze the success of your sales/program.

AD

Ajay D.

CloudTalk logo

CloudTalk

4.4
(239)

Cloud-based call center software for sales and support teams

Features

Total

CloudTalk logo
PhoneBurner logo

67

125

104

features in common

67

features in common

CloudTalk logo

CloudTalk's unique features

  • Predictive Dialer

  • Answering Machine Detection

  • IVR / Voice Recognition

  • Call Tagging

PhoneBurner logo

PhoneBurner's unique features

  • Document Management

  • Appointment Scheduling

  • Content Delivery

  • Email Templates

Starting from

$25/month

Value for money

CloudTalk logo
4.3

0.4

PhoneBurner logo
4.7

What users say about CloudTalk's value for money

Great call quality both sound and video, great support. Perfect integration with HubSpot so we are able to keep track of all the calls and engagement.

AR

Anonymous Reviewer

Great experience overall. Having used other call providers, I can confidently say Cloudtalk brings the best value for your money.

Julius T.

Kavkom logo

Kavkom

4.7
(16)

Predictive dialer and telephony software for telemarketers

Features

Total

Kavkom logo
PhoneBurner logo

43

66

104

features in common

43

features in common

Kavkom logo

Kavkom's unique features

  • Mobile Access

  • Answering Machine Detection

  • Scheduled Recording

  • IVR / Voice Recognition

PhoneBurner logo

PhoneBurner's unique features

  • Call List Management

  • For Republicans

  • Voice Mail

  • Alerts/Notifications

LeadDesk logo

LeadDesk

4.7
(6)

Clear and Efficient Sales and Customer Service Software

Features

Total

LeadDesk logo
PhoneBurner logo

51

78

104

features in common

51

features in common

LeadDesk logo

LeadDesk's unique features

  • Widgets

  • Manual Dialer

  • Hotkeys

  • Interaction Tracking

PhoneBurner logo

PhoneBurner's unique features

  • Goal Management

  • Task Scheduling

  • For Sales Teams/Organizations

  • Outbound Reporting

Alvaria CX Suite logo

Alvaria CX Suite

4.0
(15)

Turn your customer experience into a competitive advantage.

Features

Total

Alvaria CX Suite logo
PhoneBurner logo

21

34

104

features in common

21

features in common

Alvaria CX Suite logo

Alvaria CX Suite's unique features

  • Real-Time Chat

  • IVR / Voice Recognition

  • Queue Management

  • Blended Call Center

PhoneBurner logo

PhoneBurner's unique features

  • Call Reporting

  • Archiving & Retention

  • Process/Workflow Automation

  • On-Demand Recording

Value for money

Alvaria CX Suite logo
3.5

1.2

PhoneBurner logo
4.7

What users say about Alvaria CX Suite's value for money

With Noble Systems, you can manage your contact center (inbound and outbound dialing), it is a very good CRM solution and they have great customer service.

AR

Anonymous Reviewer

The Noble Suite offers a great solution in many areas for our business. I love that Noble is always trying to get ahead of the needs and stay on an innovative track.

HS

Heather S.

ChaseData CCaaS logo

ChaseData CCaaS

4.8
(134)

Cloud-based call center solution for SMBs

Features

Total

ChaseData CCaaS logo
PhoneBurner logo

55

87

104

features in common

55

features in common

ChaseData CCaaS logo

ChaseData CCaaS's unique features

  • Alerts / Escalation

  • Real-time Updates

  • Automated Routing

  • Interaction Tracking

PhoneBurner logo

PhoneBurner's unique features

  • Customizable Fields

  • On-Demand Recording

  • For Sales Teams/Organizations

  • Contact Database

Value for money

ChaseData CCaaS logo
4.7
PhoneBurner logo
4.7

What users say about ChaseData CCaaS's value for money

Simplicity, ease of use and low cost is what I like best about Chase Data. I have a lot on my plate as a an owner of a construction company.

ME

Matthew E.

To top it off, working with the people at Chase has been an even greater part of this amazing experience.

SR

Samuel R.

Ricochet360 logo

Ricochet360

5.0
(24)

Sales is a contact sport. Our Auto Dialer connects you 1st!

Features

Total

Ricochet360 logo
PhoneBurner logo

44

96

104

features in common

44

features in common

Ricochet360 logo

Ricochet360's unique features

  • Lead Segmentation

  • Multi-Channel Marketing

  • Opportunity Management

  • Call Routing

PhoneBurner logo

PhoneBurner's unique features

  • For Democrats

  • Outbound Reporting

  • For Sales Teams/Organizations

  • Telemarketing Management

Value for money

Ricochet360 logo
4.9

0.2

PhoneBurner logo
4.7

What users say about Ricochet360's value for money

Ricochet is an excellent easy to use software. The changes being made are heading in the right direction.

BH

Brittany H.

It has been a very easy transition and the experience has been great.

CG

Corey G.

3CLogic logo

3CLogic

4.3
(49)

Cloud Call Center Solutions

Features

Total

3CLogic logo
PhoneBurner logo

43

72

104

features in common

43

features in common

3CLogic logo

3CLogic's unique features

  • Social Media Integration

  • Workforce Management

  • Collaboration Tools

  • Automated Routing

PhoneBurner logo

PhoneBurner's unique features

  • Caller ID

  • For Republicans

  • User Management

  • Alerts/Notifications

Value for money

3CLogic logo
3.8

0.9

PhoneBurner logo
4.7

What users say about 3CLogic's value for money

I love the people and response that I've received from 3CLogic. Everyone I've dealt with has been wonderful and so responsive.

JN

Jody N.

Always available and willing to help for as long as needed. Amazing robust product for a better price than similar products.

RL

Richard L.

Dialpad logo

Dialpad

4.3
(427)

Cloud communications system for enterprises

Features

Total

Dialpad logo
PhoneBurner logo

31

74

104

features in common

31

features in common

Dialpad logo

Dialpad's unique features

  • Call Conferencing

  • Online Voice Transmission

  • Intent Recognition

  • Chat/Messaging

PhoneBurner logo

PhoneBurner's unique features

  • User Management

  • Contact Database

  • Voter Database

  • Activity Dashboard

Starting from

$15

Value for money

Dialpad logo
4.3

0.4

PhoneBurner logo
4.7

What users say about Dialpad's value for money

I'm enjoying it, I feel like the app is very strong and we're able to do this efficiently now with a better cell app.

AS

Anthony S.

Dialpad offers a number of comprehensive features that will suit most growing businesses needs, most important of which is the ability to take work calls from a personal cellphone.

DC

Darien C.

FluentStream logo

FluentStream

4.6
(64)

A cloud-based business phone service

Features

Total

FluentStream logo
PhoneBurner logo

30

61

104

features in common

30

features in common

FluentStream logo

FluentStream's unique features

  • Text to Speech

  • Unattended Call Management

  • Help Desk Management

  • IVR / Voice Recognition

PhoneBurner logo

PhoneBurner's unique features

  • Call Reporting

  • Performance Management

  • Activity Dashboard

  • Reminders

Starting from

$20/month

Value for money

FluentStream logo
4.6

0.1

PhoneBurner logo
4.7

What users say about FluentStream's value for money

The many different features are great, and for how much you are paying it's really impressive. On-boarding was outstanding - rapid response, very helpful.

JL

Joseph L.

FluentStream gives you all the features you could possibly want at a very reasonable price, they are always working with us to innovate on great ideas to help our clients reach us.

JG

Jonathan G.

contactSPACE logo

contactSPACE

4.8
(11)

Intuitive cloud contact center software solution

Features

Total

contactSPACE logo
PhoneBurner logo

65

105

104

features in common

65

features in common

contactSPACE logo

contactSPACE's unique features

  • Manual Dialer

  • Blended Call Center

  • Online Giving

  • Receipt Management

PhoneBurner logo

PhoneBurner's unique features

  • Document Management

  • Customer Engagement

  • Calendar Management

  • Meeting Management

Value for money

contactSPACE logo
4.2

0.5

PhoneBurner logo
4.7

What users say about contactSPACE's value for money

It also looks great when we have clients come in to listen to calls or to meet the agents which in turn makes us look good. I would recommend ContactSpace to any business in this industry.

HH

Hayley H.

Visually I think its the best system out there and because every part of the system is so intuitive it allows you to be very creative in your set up.

MY

Michael Y.

VICIdial logo

VICIdial

4.7
(251)

Open source call center software with predictive dialer

Features

Total

VICIdial logo
PhoneBurner logo

59

78

104

features in common

59

features in common

VICIdial logo

VICIdial's unique features

  • Multi-Channel Management

  • IVR / Voice Recognition

  • Collaboration Tools

  • Customer History

PhoneBurner logo

PhoneBurner's unique features

  • Tagging

  • For Sales Teams/Organizations

  • Calendar Management

  • Document Storage

Value for money

VICIdial logo
4.9

0.2

PhoneBurner logo
4.7

What users say about VICIdial's value for money

If you have a competent Linux staff with some knowledge of Linux bash, PHP, MySql and Asterisk, you are good to go. Community support is fantastic.

MS

Mark S.

I love how it's editable and you can add to it and it works perfectly even better than paid softwares that being offered from big competitors.

MA

Mohamed A.

CallTools logo

CallTools

4.8
(85)

All-in-one predictive dialer & inbound call center solution

Features

Total

CallTools logo
PhoneBurner logo

47

66

104

features in common

47

features in common

CallTools logo

CallTools' unique features

  • Knowledge Base Management

  • Multiple Parties

  • Real-Time Chat

  • Chat/Messaging

PhoneBurner logo

PhoneBurner's unique features

  • Search/Filter

  • Recording

  • Performance Metrics

  • Archiving & Retention

Value for money

CallTools logo
4.8

0.1

PhoneBurner logo
4.7

What users say about CallTools' value for money

Sean in Customer Service was absolutely fantastic and got me setup immediately. Everyone in Customer Service is extremely responsive and helpful as well as polite and kind.

AR

Anonymous Reviewer

By far the best Predictive Dialer and Best Value - Thrilled with the System and Customer Service.

AR

Anonymous Reviewer

CallFire logo

CallFire

4.5
(24)

Telephony and call center app

Features

Total

CallFire logo
PhoneBurner logo

28

48

104

features in common

28

features in common

CallFire logo

CallFire's unique features

  • Hotkeys

  • Text to Speech

  • Call Routing

  • Manual Dialer

PhoneBurner logo

PhoneBurner's unique features

  • Call Reporting

  • Integrations Management

  • Activity Dashboard

  • Reminders

Starting from

$99/month

Value for money

CallFire logo
4.5

0.2

PhoneBurner logo
4.7

What users say about CallFire's value for money

It has been a great help for my business to generate more revenue with better quality and low maintenance problems.

AR

Anonymous Reviewer

We used it for about a year then found a product that better suited our company. It was helpful during the transition from Manual calling to automatic calling.

CG

Corey G.

NICE CXone logo

NICE CXone

4.2
(511)

Cloud Contact Center Software

Features

Total

NICE CXone logo
PhoneBurner logo

50

117

104

features in common

50

features in common

NICE CXone logo

NICE CXone's unique features

  • Blended Call Center

  • Email Alerts

  • Employee Management

  • Support Ticket Tracking

PhoneBurner logo

PhoneBurner's unique features

  • Search/Filter

  • Integrations Management

  • Content Delivery

  • Lead Capture

Starting from

$100/month

Value for money

NICE CXone logo
4.0

0.7

PhoneBurner logo
4.7

What users say about NICE CXone's value for money

Everything, real-time management, reporting, learning is very nice to use. Best part of this is on the go feature, you can login from anywhere to manage your workforce swiftly.

SS

Somveer S.

Is a easy tool super useful to contact internal and external persons, have different options for reporting, charts that help you to evaluate you and your team.

AB

Alejandra B.

Genesys Cloud CX logo

Genesys Cloud CX

4.2
(126)

Mobile optimized cloud call center with multichannel routing

Features

Total

Genesys Cloud CX logo
PhoneBurner logo

57

121

104

features in common

57

features in common

Genesys Cloud CX logo

Genesys Cloud CX's unique features

  • Customer Service Analytics

  • Transfers/Routing

  • Predictive Analytics

  • Screen Sharing

PhoneBurner logo

PhoneBurner's unique features

  • Tagging

  • Customer Engagement

  • Customizable Reports

  • Call Volume

Starting from

$75/month

Value for money

Genesys Cloud CX logo
3.9

0.8

PhoneBurner logo
4.7

What users say about Genesys Cloud CX's value for money

I'm happy to be using this product as it becomes better and will be a very strong product to beat in the future.

AR

Anonymous Reviewer

Our overall experience has been good. We have built great relationships with Genesys support staff and other Genesys users.

AP

Amanda P.

Talkdesk logo

Talkdesk

4.5
(674)

The world's leading cloud-based contact center software.

Features

Total

Talkdesk logo
PhoneBurner logo

53

92

104

features in common

53

features in common

Talkdesk logo

Talkdesk's unique features

  • Knowledge Base Management

  • Interaction Tracking

  • Queue Management

  • Open Database Design

PhoneBurner logo

PhoneBurner's unique features

  • Goal Management

  • Customizable Caller ID

  • For Sales Teams/Organizations

  • Task Scheduling

Value for money

Talkdesk logo
4.5

0.2

PhoneBurner logo
4.7

What users say about Talkdesk's value for money

Talkdesk offered us the perfect solution where we received the value of each dolor we have invested. Talkdesk is simple and easy to use, great customer service and scalable platform.

Yazeed G.

I love the flexibility of what the product is able to do to help our business. I also love the reporting features.

CT

Christian T.

Call Center Studio logo

Call Center Studio

4.5
(47)

Pay-as-you-go • Scalable • Enhanced AX • Better CX

Features

Total

Call Center Studio logo
PhoneBurner logo

63

118

104

features in common

63

features in common

Call Center Studio logo

Call Center Studio's unique features

  • Service Level Agreement (SLA) Management

  • Support Ticket Management

  • Multi-Channel Management

  • IT Asset Management

PhoneBurner logo

PhoneBurner's unique features

  • Lead Management

  • Client Management

  • Calendar Management

  • Call Duration

Value for money

Call Center Studio logo
4.7
PhoneBurner logo
4.7

What users say about Call Center Studio's value for money

But the most good part is customer support. They are all friendly and helpful.

AR

Anonymous Reviewer

Alotech has a web interface that allows you to call your customers and colleagues whereever you are. It has an easy setup and sound quality is good.

AR

Anonymous Reviewer

BeInContact logo

BeInContact

4.3
(12)

Your Omnichannel Cloud Contact Center Solution

Features

Total

BeInContact logo
PhoneBurner logo

67

143

104

features in common

67

features in common

BeInContact logo

BeInContact's unique features

  • Automated Routing

  • File Sharing

  • Social Media Integration

  • Transcripts/Chat History

PhoneBurner logo

PhoneBurner's unique features

  • Email Tracking

  • Client Management

  • Access Controls/Permissions

  • Fundraising Management

InfoFlo logo

InfoFlo

4.5
(87)

All-in-One CRM Software Solution

Features

Total

InfoFlo logo
PhoneBurner logo

44

112

104

features in common

44

features in common

InfoFlo logo

InfoFlo's unique features

  • Blended Call Center

  • Quotes/Estimates

  • Customer History

  • Keyword Tracking

PhoneBurner logo

PhoneBurner's unique features

  • Call List Management

  • List Management

  • For Sales Teams/Organizations

  • Customer Database

Value for money

InfoFlo logo
4.6

0.1

PhoneBurner logo
4.7

What users say about InfoFlo's value for money

It integrates with Outlook almost perfectly and simplifies my administrative processes. The reporting and bulk email features align with what I need to accomplish and provide a seamless solution.

DS

Derek S.

The program is an excellent, affordable CRM. Customer support is timely and has been great.

CB

Cynthia B.

Vocalcom Hermes360 logo

Vocalcom Hermes360

(0)

Omnichannel contact center solution

Features

Total

Vocalcom Hermes360 logo
PhoneBurner logo

1

2

104

features in common

1

features in common

Vocalcom Hermes360 logo

Vocalcom Hermes360's unique feature

  • Automated Routing

PhoneBurner logo

PhoneBurner's unique features

  • Task Scheduling

  • Data Import/Export

  • Document Management

  • FTC Compliance

Freshdesk Contact Center logo

Freshdesk Contact Center

3.8
(27)

Modern Phone System for customer support & sales

Features

Total

Freshdesk Contact Center logo
PhoneBurner logo

28

64

104

features in common

28

features in common

Freshdesk Contact Center logo

Freshdesk Contact Center's unique features

  • Predictive Dialer

  • Voicemail Transcription

  • Collaboration Tools

  • Scheduled Recording

PhoneBurner logo

PhoneBurner's unique features

  • Content Delivery

  • Task Scheduling

  • Data Management

  • Reminders

Starting from

$15/month

Value for money

Freshdesk Contact Center logo
3.7

1.0

PhoneBurner logo
4.7

What users say about Freshdesk Contact Center's value for money

The response time of ticket is really bad and the most terrible is that the responses are only "we take care of the problem and someone will help you" which does not happen.

AH

Alois H.

I really like this app because it can evaluate agent's performance and analyse the call volume weekly and monthly. Furthermore, the sound quality is good when contacting with customers.

HP

Hue P.

Sales Sling logo

Sales Sling

4.4
(24)

Cloud based auto dialer & lead management platform

Features

Total

Sales Sling logo
PhoneBurner logo

42

53

104

features in common

42

features in common

Sales Sling logo

Sales Sling's unique features

  • Who Answered Log

  • Call Routing

  • IVR / Voice Recognition

  • Interaction Tracking

PhoneBurner logo

PhoneBurner's unique features

  • For Democrats

  • Workflow Management

  • For Sales Teams/Organizations

  • For Republicans

Starting from

$49.99/month

Value for money

Sales Sling logo
4.4

0.3

PhoneBurner logo
4.7

What users say about Sales Sling's value for money

We never had such a good all in one software that basically runs our call center. Its ease could be taught to anyone and its great that we can monitor and step in on calls too right from our own desk.

Steven G.

The system structure and functionalities are superb. And the tech support team is always very helpful.

FS

Fiyinfoluwa S.

HoduCC logo

HoduCC

4.7
(23)

Omnichannel call center software for sales and support teams

Features

Total

HoduCC logo
PhoneBurner logo

39

59

104

features in common

39

features in common

HoduCC logo

HoduCC's unique features

  • Scheduled Recording

  • Answering Machine Detection

  • Collaboration Tools

  • Automated Routing

PhoneBurner logo

PhoneBurner's unique features

  • User Management

  • Document Management

  • Call Volume

  • Purchasing & Receiving

Starting from

$400

Value for money

HoduCC logo
4.5

0.2

PhoneBurner logo
4.7

What users say about HoduCC's value for money

Nice guys, reliable software, reliable customization services, good support services.

AA

Alejandro A.

The 24 x 7 support provided by the team is incredible. I personally have never seen such a dedicated team who always are focused on customer benefits.

VM

Vinesh M.

Cloud Contact Center logo

Cloud Contact Center

(0)

Cloud-based customer service platform

Features

Total

Cloud Contact Center logo
PhoneBurner logo

26

41

104

features in common

26

features in common

Cloud Contact Center logo

Cloud Contact Center's unique features

  • Call Tagging

  • Inbound Call Center

  • Manual Dialer

  • Alerts / Escalation

PhoneBurner logo

PhoneBurner's unique features

  • Access Controls/Permissions

  • Lead Capture

  • Customizable Fields

  • Call Scripting

Dialfire logo

Dialfire

4.9
(7)

Cloud-based outbound call center software

Features

Total

Dialfire logo
PhoneBurner logo

47

59

104

features in common

47

features in common

Dialfire logo

Dialfire's unique features

  • Predictive Dialer

  • Automated Scheduling

  • Lead Nurturing

  • Hotkeys

PhoneBurner logo

PhoneBurner's unique features

  • Search/Filter

  • Outbound Reporting

  • For Sales Teams/Organizations

  • CRM