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RentWorks Logo

Car rental software with front counter and back office tools

Table of Contents

RentWorks - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

RentWorks overview

What is RentWorks?

RentWorks is a car rental software that provides essential business tools for car rental companies, service loaner departments and dealerships worldwide, from the front counter to the back office. The solution is PA-DSS certified and can be installed on premises or hosted in the cloud.

RentWorks offers a fully customizable dashboard with four essential sections that enable users to monitor critical business statistics such as the number of reservations due to arrive, vehicles being returned, and fleet utilization. Users can check reservations and availability, as well as create renter and customer files for storing basic information including credit cards, car type, coverages and special charges. Users can also look up transaction histories by phone number, name, corporate affiliation, VIP number or credit card swipe.

RentWorks offers software integrations such as credit card processing, web reservations and claims management. Hardware integrations include signature pads, drivers license cameras, and chip & pin devices. RentWorks also offers various productivity modules including internal e-mail and messaging, time clock, and employee performance/incentive tracking.

Back office modules include accident claim tracking and accounting that can be utilized with several integrations like QuickBooks and Excel. RentWorks also offers a multitude of fleet and management reports as well as various inquiries including cash drawer, contract, credit card, and extensions. RentWorks manages a nightly backup of customer data and with a standard support plan, and users receive free periodic software updates and upgrades.

Starting price

Alternatives

with better value for money


Pros & Cons

Training and Learning Curve

User Interface

Customer Support

Billing

CEO and Franchise

RentWorks’s user interface

Ease of use rating:

RentWorks pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(4)
3-4(44)
5(76)

What do users say about RentWorks?

This includes online training modules, user forums, and a dedicated customer support team that can assist with any technical issues or questions.

Select to learn more


Who uses RentWorks?

Based on 124 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Automotive
Transportation/Trucking/Railroad
Architecture & Planning

Use cases

Car Rental
Rental
Fleet Management

RentWorks's key features

Most critical features, based on insights from RentWorks users:

Billing & invoicing
Reservations management
Customer database
Customizable reports
Calendar management

All RentWorks features

Features rating:

Access controls/permissions
Accounting
Activity dashboard
Alerts/Notifications
API
Availability management
Billing & invoicing
Billing rate management
Booking management
Calendar management
Check-in/Check-out
Commenting/Notes
Contract/License management
Corporate Accounts
Credit card processing
Customer database
Customizable forms
Customizable reports
Digital signature
Document management
Fines Management
Fleet management
ID scanning
Maintenance management
Maintenance scheduling
Mobile app
Multi-Language
Online booking
Online payments
Payment processing
Performance metrics
Promotions management
Quotes/Estimates
Rate management
Rate Tables
Real-Time data
Reporting & statistics
Reservations management
Self service portal
Split billing
Task management
Transaction history
Transportation management
Vehicle Damage Tracking
Vehicle tracking
Website management

RentWorks alternatives

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Renthub logo
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RentWorks pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about RentWorks price and value

Value for money rating:

To see what individual users think of RentWorks's price and value, check out the review snippets below.

“Users also appreciate the flexibility and customizability of RentWorks, as it allows them to tailor the software to their specific business needs and workflows.”
sk

samuel k.

self employed

“This includes online training modules, user forums, and a dedicated customer support team that can assist with any technical issues or questions.”
sk

samuel k.

self employed

RentWorks integrations (2)

RentWorks customer support

What do users say about RentWorks customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of RentWorks customer support.

Widely noted by reviewers, RentWorks customer support is fast, responsive, and resolves issues quickly when contacted.

A significant portion of users appreciate the knowledgeable, friendly, and professional support staff who guide them through problems.

Common user feedback highlights that support is easy to reach, with prompt callbacks and clear communication during troubleshooting.

A limited number of users report inconsistent support experiences, including delays, lack of follow-up, and difficulty reaching help at times.

Support options

Chat
24/7 (live rep)
Faqs/forum
Email/help desk
Phone support

Training options

Live online
Videos
Documentation
In person
Webinars

To see what individual users say about RentWorks's customer support, check out the review snippets below.

“I'd like to know the genius who made that call.”

DP

David P.

President

“They just did an upgrade in the middle of the day that crashed the system and cost me several customers.”

DP

David P.

President

RentWorks FAQs

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