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HQ Rental Software Logo

Car rental reservations & bookings management

Last updated: December 2024

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HQ Rental Software - 2024 Pricing, Features, Reviews, & Alternatives

Table of Contents

What is HQ Rental Software?

HQ Rental Software serves as the online headquarters for rental businesses with tools for managing online bookings, availability, maintenance, rates, and more. Designed specifically for car and bike rental companies, HQ Rental Software provides an all-in-one solution for handling clients, reservations, vehicles, and third-party sales agents.

In order to assist with bookings, HQ Rental Software includes an online reservation plugin which businesses can embed into their website with custom workflows to collect bookings. Reservations are managed using a step-by-step process which can be handled partially on the company website and partially in the backend administration portal. The admin panel allows users to view a list of all outstanding reservations including pickup and return dates, locations, type of vehicle, and price, with color-coding to indicate the current status, and custom tags can be added to categorize bookings further.

To aid with customer management, HQ Rental Software provides an in-built CRM where users can view customer profiles with rental history and contact details. From the back-end administration panel users can also manage fleets, track the number of vehicles available in real-time, adjust rates for seasonal changes or implement insurance add-ons, schedule maintenance and track costs, set-up business protocols, generate performance reports, and integrate with payment systems to process payments and manage bookkeeping.

Benefits of using HQ Rental Software

  • Manage reservations with an integrated online booking plugin which can be added to websites and a backend admin portal where users can manage billing rates, check availability in real time, create and store contracts, and more.

  • Integrate with third-party payment and accounting platforms such as Paypal, Authorize.net, Quickbooks, Xero, and more to accept payments and streamline bookkeeping and records.

  • Keep track of key performance indicators and view reports on metrics such as tennant stats, bookings, fleet, and commissions from the reports dashboard.

  • Allow resellers such as tour operators to login and create reservations, view commissions, and more from their own self-service portal for third-party sellers.

  • Manage fleets by setting up vehicle classes and managing the catalog of vehicles. Users can also schedule and record fleet maintenance and expenses over time.
  • Starting from

    90

    Per month

    view pricing plans

    HQ Rental Software's key features

    GetApp's analysis of 46 verified user reviews collected between November 2021 and September 2024 identified HQ Rental Software's most critical features and how it performs according to users.

    Features

    4.8

    /5

    290

    Ease of use

    4.6

    /5

    290

    Reservations Management

    Reviewers appreciate HQ Rental Software's Reservations Management capabilities. They report it helps track customer requests, monitor vehicle availability, and streamline booking procedures. Users find it easy to manage reservations, although some mention the process of updating reservations can be confusing. They highlight the software's user-friendliness, mobile accessibility, and effective support. However, some note issues with custom screen settings and UX/UI. Overall, they value the ability to keep all reservation information in one place for efficient business operations. Of the 25 HQ Rental Software users who gave detailed accounts of their use of Reservations Management, 100% rated this feature as important or highly important.


    Fleet Management

    Users report HQ Rental Software's Fleet Management capabilities are valuable for maintaining and tracking vehicles. They indicate it helps monitor maintenance schedules, vehicle locations, and utilization statistics. Reviewers find it easy to use, with all necessary information readily accessible. Some mention that certain tasks require manual work, but overall, they feel it improves business flow and efficiency. They appreciate the convenience and efficiency in managing a large fleet of vehicles. Of the 19 HQ Rental Software users who gave detailed accounts of their use of Fleet Management, 95% rated this feature as important or highly important.


    Calendar Management

    Reviewers highlight HQ Rental Software's Calendar Management for providing a comprehensive overview of vehicle availability and bookings. They enjoy the various viewing options and the ability to sync with other platforms like Turo. Users find it easy to manage and access reservations, although some suggest improvements for the interface and mobile compatibility. They appreciate the organizational benefits and the ease of seeing day-to-day operations in different formats. Of the 18 HQ Rental Software users who gave detailed accounts of their use of Calendar Management, 94% rated this feature as important or highly important.


    Online Payments

    Users find HQ Rental Software's Online Payments feature convenient for charging customers and handling deposits. They appreciate the integration with trusted payment processors, although some note limitations with certain regional payment options. Reviewers indicate it simplifies the payment process, reduces no-shows, and speeds up check-ins. They value the ease of tracking payments and generating reports, making it a helpful aspect for both accounting and customer transactions. Of the 18 HQ Rental Software users who gave detailed accounts of their use of Online Payments, 89% rated this feature as important or highly important.


    All HQ Rental Software features

    Accounting
    Activity Dashboard
    Alerts/Notifications
    Performance Metrics
    Rate Tables
    Task Management
    Booking Management
    Payment Processing
    Quotes/Estimates
    Online Booking
    Access Controls/Permissions
    Billing & Invoicing
    Credit Card Processing
    Customer Database
    Billing Rate Management
    Customizable Reports
    Reporting & Statistics
    Vehicle Tracking
    API
    Maintenance Scheduling
    Fines Management
    Corporate Accounts
    Digital Signature
    Self Service Portal
    Real-Time Data
    Website Management
    Split Billing
    Vehicle Damage Tracking
    Multi-Language
    Mobile App
    ID Scanning
    Email Marketing
    Document Management
    Customizable Forms
    Contract/License Management
    Commenting/Notes
    Check-in/Check-out

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    HQ Rental Software pricing

    Pricing options
    Free plan
    Subscription
    Free trial
    Pricing range
    view pricing plans

    Value for money

    4.8

    /5

    290

    Starting from

    90

    Per month

    Flat Rate

    HQ Rental Software support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Email/Help Desk
    Phone Support
    Chat
    Knowledge Base
    24/7 (Live rep)

    Training options

    Webinars
    Videos
    Documentation
    Live Online

    HQ Rental Software reviews

    Overall rating

    4.9

    /5

    290

    Positive reviews

    98

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.43/10
    Rating distribution

    5

    4

    3

    2

    1

    260

    25

    3

    2

    0

    Pros
    Overall experience has been amazing. Sensitive content hidden] in onboarding has been great.
    Incredibly helpful staff, very responsive, straightforward and genuinely invested in helping our business succeed.
    It’s been an amazing experience. The team and [sensitive content hidden] were super helpful with setting it up and getting us on our way.
    Cons
    They should work more on drag and drop features rather then fields to be filled. More colors in graphs and statistics.
    We found HQ during a very difficult time for our company.
    The admin dashboard can be complex to find some settings to change and can be hard to navigate sometimes.

    HQ Rental Software FAQs

    Q. What type of pricing plans does HQ Rental Software offer?

    HQ Rental Software has the following pricing plans:
    Starting from: $90.00/month
    Pricing model: Subscription
    Free Trial: Available | (No Credit Card required)


    Q. Who are the typical users of HQ Rental Software?

    HQ Rental Software has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business


    Q. What languages does HQ Rental Software support?

    HQ Rental Software supports the following languages:
    Spanish, Italian, French, German, English, Dutch, Danish, Norwegian (Bokmal), Swedish


    Q. Does HQ Rental Software support mobile devices?

    HQ Rental Software supports the following devices:
    Android, iPad, iPhone


    Q. Does HQ Rental Software offer an API?

    Yes, HQ Rental Software has an API available for use.


    Q. What other apps does HQ Rental Software integrate with?

    HQ Rental Software integrates with the following applications:
    Wix, PayPal, Google Analytics 360, QuickBooks Online Advanced, Cyclr, WordPress, Stripe, Squarespace, QuickBooks Online, Mailchimp, Braintree, PayJunction, Xero


    Q. What level of support does HQ Rental Software offer?

    HQ Rental Software offers the following support options:
    FAQs/Forum, Email/Help Desk, Phone Support, Chat, Knowledge Base, 24/7 (Live rep)

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