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ReviewTrackers vs Reputation Comparison (2026)

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ReviewTrackers

Reputation

Overview

Software that helps businesses manage and generate online reviews, engage and respond to customer feedback, and discover key customer insights

Reputation is a reputation management solution, that helps multi-location businesses monitor and improve online ratings, reviews, customer experience, traffic, and more. Its centralized dashboard lets companies collect data and provides a 360-degree view of online and offline reputation.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.7

172

125

Value for money

Ease of use

Features

Customer support

90%

would recommend this app

4.4

184

104

Value for money

Ease of use

Features

Customer support

70%

would recommend this app

Pros

“ReviewTrackers simply works, no complicated settings, no weird integrations, just set your review sources, respond, and request customer feedback all in one place.”

Josh W.

Web Marketing Services - Manager

“Helpful in tracking review trends across multi-location business & streamlining review alerts and response process.”

mart g.

SEO Specialist

“customized link to generate reviews with single click, notification on new reviews and sort feature to classify them for timely response are some of the most used features and this has helped increase our rating from 3.2 to 4 in last 6 months.”

ibadat s.

continuous improvement manager

Pros

“The excellent artificial intelligence support made the automated response to reviews appropriate to their content and in real time.”

Mor L.

Senior Presales Engineer

“With Reputation, we did not leave any comment or review without an answer, we were able to remove customer doubts early.”

Mor L.

Senior Presales Engineer

“These insights can help with staff retention and attraction and support your marketing efforts (focusing on the areas you excel at) and operational teams (addressing regular areas of concern).We have been fortunate to have a brilliant CSM (customer success manager) who has been working hard to support us when we've run into issues (which do occur from time to time).There are other platforms on the market, but from those we tested, none were at the level of Reputation.”

Adam F.

Social Media, Influencer & Community Manager

Cons

“Pricing details can vary depending on the size and needs of a business, which may not be ideal for smaller businesses with tight budgets.”

Paola A.

manager

“What I like the least about Review Trackers is how it doesn't show a live star rating from each social media platform.”

Cameron S.

Digital Marketing Specialist

“Makes it hard if they are a 1 star disgruntled customer for us to respond to, bc we can't fix anything at that point.”

Michael R.

Creative Director

Cons

“All the Nuvi products are faulty - we faced multiple issues with post scheduling and now we're starting to completely move off of reputation due to the number of problems we've encountered over the last few months”

Mohini M.

Marketing Specialist

“We have a lot of issues with our information syncing.”

Britta B.

Senior Marketing Coordinator

“Sometimes, it's tricky to find exactly the feature or setting that I am looking for in order to generate a specific report or graph or something like that.”

Brian D.

Marketing Coordinator