App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Serviceware Processes
ITSM Software, Helpdesk & Service Desk for IT Organizations
Table of Contents
Is this product right for your business?
Find out with a
Serviceware Processes - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Serviceware Processes overview
What is Serviceware Processes?
What is Serviceware Processes?
Smart companies use Serviceware to succeed in the services economy. Serviceware Service Management solutions are powerful and flexible, and scale to meet the needs of any business.
Serviceware Processes offers an industry leading IT service and support solution and is used in many other service areas like HR or customer service. The solution increases customer satisfaction and agent productivity. Using the system all customer interactions is done in a single, dynamic web interface with features like knowledge management, pre-defined ticket responses, and a full customer history. Powerful AI features help to become more efficient in ITSM.
Serviceware provides a vast number of predefined, ITIL4-proofed IT workflows in addition to operational support for service delivery in service desk and incident management. The portfolio offers functions for service portfolio management, knowledge management, change and release management, deployment management and on- and off-boarding.
Serviceware Processes is offered in different plans depending on a company´ s need. Connect with the Serviceware Sales Team to see which plan is best for your business!
Key benefits of using Serviceware Processes
• Intuitive self-service portal for your customers
• Digital communication across all devices
• Optimal integration into your application landscape
• Hybrid operating model for agile IT infrastructures
• Realtime analyses for performance-driven control
Starting price
per month
Alternatives
with better value for money
Serviceware Processes’s user interface
Serviceware Processes reviews
Overall rating
No reviews
- Value for money
- Ease of use
- Features
- Customer support
5
4
3
2
1
0
0
0
0
0
Serviceware Processes's features
Serviceware Processes alternatives
Serviceware Processes
Starting from
75
Per month
Zendesk Suite
Starting from
55
Per month
Autotask PSA
Starting from
No pricing info
TeamSupport
Starting from
45
Per month
Serviceware Processes pricing
Value for money rating:
Starting from
75
Per month
User opinions about Serviceware Processes price and value
Value for money rating:
Serviceware Processes integrations (1)
Top integrations
Serviceware Processes support options
Typical customers
Platforms supported
Support options
Training options
Serviceware Processes FAQs
Serviceware Processes has the following pricing plans:
Starting from: €75.00/month
Pricing model: Subscription
Free Trial: Available
These products have better value for money
Q. Who are the typical users of Serviceware Processes?
Serviceware Processes has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Serviceware Processes support?
Serviceware Processes supports the following languages:
English, French, German
Q. Does Serviceware Processes offer an API?
No, Serviceware Processes does not have an API available.
Q. What level of support does Serviceware Processes offer?
Serviceware Processes offers the following support options:
24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support