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Smartcare Logo

Cloud-based child care center management software

Table of Contents

Smartcare - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Smartcare overview

What is Smartcare?

Smartcare provides a cloud-based child care platform that connect parents, child care center owners, directors and teachers in real-time through a mobile or a web-based interface. The product takes inputs from multiple points such as, sign-in/sign-out kiosks for parents & teachers, mobile interfaces for classroom- based teachers and iPads for directors, which enables highly optimized child care management. The product enables parents to track the activities of their children in real-time and upload their photos and videos on social networking platforms.

The product offers features such as billing & payments that include instant account set-up and approval, a fixed credit card processing fee, email receipts, split payments and mobile invoices. Sign-ins and sign-outs are easy with our features that include electronic signature, electronic record keeping, staff alerts and the ability to complete the process with a mobile app. Key features include scheduling & payroll management, including attendance, area lists and real-time updates. Get reporting that contains custom reports, automatic reporting and every data point access.

Smartcare offers alerts, including real-time alerts, mission critical messages, staff and child arrival/departure notifications and status & scheduled pickup alerts. It also offers child and family tracking that includes billing, contact information details and child birthday alerts and more.

Starting price

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Pros & Cons

Parent Billing

Childcare Center Management

Streamlined parent-staff messaging

Ease of Use

Bugs and Issues

Cumbersome reporting tools

Smartcare’s user interface

Ease of use rating:

Smartcare pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(27)
3-4(170)
5(83)

What do users say about Smartcare?

There were many crashes and a few times payments weren’t charged, and the double charged on the parent’s causing issues.

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Who uses Smartcare?

Based on 280 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Education Management
Computer Software
E-Learning

Use cases

Daycare
Learning Management System

Smartcare's key features

Most critical features, based on insights from Smartcare users:

Payment processing
Immunization & allergy tracking
Employee management
Meal/Nutrition management
Parent portal
Daily reports
Billing & invoicing

All Smartcare features

Features rating:

Activity dashboard
Activity tracking
Attendance tracking
Billing & invoicing
Calendar management
Check-in/Check-out
Communications management
Contact database
Customer accounts
Daily reports
Electronic signature
Employee management
Enrollments/Onboarding
Immunization & allergy tracking
Meal/Nutrition management
Milestone tracking
Parent portal
Payment processing
Records management
Registration management
Reporting & statistics
Role-Based permissions
Wait list management

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Smartcare integrations (2)

Smartcare customer support

What do users say about Smartcare customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Smartcare customer support.

A significant portion of users highlight Smartcare's responsive and friendly customer support, often available when needed.

Widespread user sentiment praises the support team's patience, professionalism, and willingness to walk users through issues.

A large number of users found support especially helpful during onboarding and transitions, making setup much smoother.

A limited number of users report slow issue resolution, difficulty reaching support by phone, and inconsistent follow-up on problems.

Support options

Knowledge base
Chat
Email/help desk
Phone support
Faqs/forum

Training options

Live online
Videos
Webinars
Documentation

To see what individual users say about Smartcare's customer support, check out the review snippets below.

“They will stay on the phone until the problem has a solution or they will find the solution and call us back with the answers we need.”

BD

Becca D.

Head of School

Smartcare FAQs

Q. Who are the typical users of Smartcare?

Smartcare has the following typical customers:
Freelancers, Small Business, Large Enterprises, Mid-size Business

These products have better value for money


Q. Does Smartcare support mobile devices?

Smartcare supports the following devices:
iPhone, iPad, Android


Q. What level of support does Smartcare offer?

Smartcare offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum

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