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SteadyPoint Helpdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customizable helpdesk for support across industries
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SteadyPoint Helpdesk - 2026 Pricing, Features, Reviews & Alternatives
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SteadyPoint Helpdesk overview
What is SteadyPoint Helpdesk?
SteadyPoint is a cloud-based help desk solution that integrates with the user's existing Microsoft environment, providing a robust SharePoint ticketing system and Office 365 ticketing system. It delivers a comprehensive SharePoint Service Desk and Office 365 Service Desk solution that supports features such as open tickets via email, ensuring seamless communication.
The platform allows users to achieve ITIL compliance and maintain a HIPAA compliant ticketing system with its advanced features. SteadyPoint also offers customizable ticket templates, ticket categorization, advanced ticket filters, and automation triggers to streamline the IT support process. Additionally, it provides SLA management and a knowledge base to enhance overall service delivery.
Starting price
per year
Alternatives
with better value for money
SteadyPoint Helpdesk’s user interface
SteadyPoint Helpdesk reviews
Overall rating
4.5
/5
2
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9/10
5
4
3
2
1
1
1
0
0
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SteadyPoint Helpdesk's features
Features rating:
SteadyPoint Helpdesk alternatives
SteadyPoint Helpdesk
Starting from
900
Per year
Freshdesk
Starting from
19
Per month
SysAid
Starting from
No pricing info
ISL Light
Starting from
34.90
Per month
SteadyPoint Helpdesk pricing
Pricing plans
Pricing details:
User opinions about SteadyPoint Helpdesk price and value
Value for money rating:
SteadyPoint Helpdesk integrations (2)
Top integrations
SteadyPoint Helpdesk support options
Typical customers
Platforms supported
Support options
Training options
SteadyPoint Helpdesk FAQs
SteadyPoint Helpdesk has the following pricing plans:
Starting from: $900.00/year
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of SteadyPoint Helpdesk?
SteadyPoint Helpdesk has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does SteadyPoint Helpdesk support?
SteadyPoint Helpdesk supports the following languages:
English
Q. Does SteadyPoint Helpdesk offer an API?
Yes, SteadyPoint Helpdesk has an API available for use.
Q. What other apps does SteadyPoint Helpdesk integrate with?
SteadyPoint Helpdesk integrates with the following applications:
Microsoft Teams, Microsoft Power Automate
Q. What level of support does SteadyPoint Helpdesk offer?
SteadyPoint Helpdesk offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support