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Talkroute

Virtual phone system for communicating with customers

Table of Contents

Is this product right for your business?

Find out with a

Talkroute - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: March 2026

Talkroute overview

What is Talkroute?

Talkroute is a virtual phone system designed to help businesses manage voicemail, route calls and communicate with customers via various channels. It offers an audio library, which includes several prompts for agents to create custom greetings for clients. according to requirements.

Talkroute allows administrators to create user accounts, configure permissions for team members to access voicemail boxes, mobile applications, text messaging, or other elements, and route calls from phone numbers to mobile devices, landlines, and VOIP. Supervisors can set up date, time, duration, ID, and status for outgoing or incoming calls, use filters to generate specific reports, and export results in CSV format. Businesses can also use virtual numbers to communicate with customers via SMS or MMS messages.

Talkroute lets managers add submenus to call menus and streamline routing processes across specific departments or team members including sales, support, billing, and more. It facilitates integration with various third-party systems. Organizations can also set up date and time ranges, slots, and call routing rules after working hours.

Starting price

19flat rate /
per month

Alternatives

with better value for money

Talkroute’s user interface

Ease of use rating:

4.3

(30)

Talkroute pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(5)

3-4(2)

5(23)

What do users say about Talkroute?

For customer communication talkroute makes things smoother calls, texts and voicemails are all in one dashboard which is nice its especially helpful when multiple people handle customer support because nothing gets lost.

Select to learn more

Who uses Talkroute?

Based on 30 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Marketing and Advertising

Health, Wellness and Fitness

Information Technology and Services

Child Day Care Services

Others

Use cases

Business Phone Systems

Call Recording

Remote Work

Unified Communications

Talkroute's key features

Most critical features, based on insights from Talkroute users:

Call monitoring

4.0

(4)

Mobile access

3.7

(6)

Call routing

3.0

(4)

Call logging

3.8

(4)

Call recording

5.0

(3)

All Talkroute features

Features rating:

4.1

(30)

Access controls/permissions

4.7

(3)

Activity dashboard

4.0

(1)

Auto-Dialer

(0)

Automatic call distribution

(0)

Caller id

3.8

(4)

Call logging

3.8

(4)

Call monitoring

4.0

(4)

Call queues

5.0

(1)

Call recording

5.0

(3)

Call reporting

5.0

(1)

Call routing

3.0

(4)

Call tracking

5.0

(1)

Call transfer

4.5

(4)

Customizable Caller ID

4.2

(5)

Customizable reports

(0)

Data import/export

(0)

File transfer

4.0

(1)

IVR

5.0

(2)

Live chat

(0)

Mobile access

3.7

(6)

Online voice transmission

1.0

(1)

Recording

5.0

(2)

Remote access/control

5.0

(1)

Reporting/Analytics

(0)

Reporting & statistics

3.9

(9)

Ring Groups

(0)

Screen sharing

5.0

(1)

Softphone

5.0

(1)

Third-Party integrations

5.0

(1)

Video call recording

(0)

Virtual Extensions

(0)

Voice mail

3.8

(4)

Voicemail transcription

(0)

VoIP

(0)

VoIP connection

(0)

Talkroute alternatives

Talkroute

4.3

(30)

Starting from

Per month

Free trial

Free version

Ease of Use

4.2

Features

4.1

Value for Money

4.0

Customer Support

4.0

Ringover

4.7

(865)

learn more

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.8

Features

4.7

Value for Money

4.5

Customer Support

4.6

800.com

4.7

(322)

learn more

Starting from

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.6

Value for Money

4.6

Customer Support

4.7

Nextiva

4.6

(916)

learn more

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.6

Value for Money

4.5

Customer Support

4.6

Talkroute pricing

Value for money rating:

4.0

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Basic

Per month

Features included:

1 Mailbox
1 Number
24/7 Support
500 Text Messages Per Month
Call Forwarding and Routing
Desktop/Mobile/Web Apps
Text Messaging
Unlimited Calling
Video Meetings

Plus

Per month

Features included:

24/7 Support
2 Numbers
3 Mailboxes
Call Forwarding and Routing
Call Menu
Desktop/Mobile/Web Apps
Hours of Operation
Live Call Transfer
Simultaneous Ring
Single Digit Extensions
Text Messaging
Unlimited Calling
Unlimited Text Messages Per Month
Video Meetings

Pro

Per month

Features included:

10 Mailboxes
24/7 Support
3 Numbers
BAA
Call Forwarding and Routing
Call Menu
Call Recording
Desktop/Mobile/Web Apps
Hours of Operation
Live Call Transfer
Multi Digit Extensions
Reporting
Simultaneous Ring
Submenus
Text Messaging
Unlimited Calling
Unlimited Text Messages Per Month
Video Meetings

Enterprise

No pricing info

Features included:

10+ Numbers
20+ Mailboxes
24/7 Support
Account Management
BAA
Call Forwarding and Routing
Call Menu
Call Recording
Desktop/Mobile/Web Apps
Hours of Operation
Live Call Transfer
Multi Digit Extensions
Reporting
Simultaneous Ring
SLA
Submenus
Text Messaging
Unlimited Calling
Unlimited Text Messages Per Month
Video Meetings

User opinions about Talkroute price and value

Value for money rating:

4.0

(30)

To see what individual users think of Talkroute's price and value, check out the review snippets below.

“For customer communication talkroute makes things smoother calls, texts and voicemails are all in one dashboard which is nice its especially helpful when multiple people handle customer support because nothing gets lost.”