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TeamViewer ONE vs VMware Horizon Comparison (2026)
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Good recommendations?
TeamViewer ONE
4.6
(11.6K)5
7.9K
4
3.2K
3
432
2
45
1
44
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
VMware Horizon
4.4
(28)5
13
4
12
3
3
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
TeamViewer remote support software lets you connect securely to computers, access files and applications, and collaborate.
Horizon is a desktop virtualization software designed to help businesses manage virtual desktops and published applications on digital workspaces. Administrators can secure the virtual infrastructure via role-based access control and single sign-on (SSO) capabilities.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.6
11.6K
5
4
3
2
1
7.9K
3.2K
432
45
44
- Value for money
- Ease of use
- Features
- Customer support
84%
would recommend this app4.4
28
5
4
3
2
1
13
12
3
0
0
- Value for money
- Ease of use
- Features
- Customer support
86%
would recommend this appPros
“I can send required updates easily, and adjust settings in the users system easily. And It can find an existing users connection point even when their network changes.”
BM
Bob M.
Chief Wizard
“TeamViewer software uses slots / operating system, not MAC address or device: I have a dualboot (Windows-Linux) setup and if I install the software on both operating systems, it takes 2 slots instead of 1 although both OS runs on the same physical device;”
RA
Robert A.
Software Developer
“TeamViewer is the most seamless and well developed IT remote control tool I have used in my time of being an IT Service Desk Analyst, packed with lots of advanced features that allow you to communicate with the end user you are helping, as well as advanced features that allow you to make your experience as an administrator a lot easier such as switching screens or disabling remote input if needed.”
CT
Cameron T.
IT Service Desk Analyst
Pros
“Overall, VMware Horizon offers several advantages for business and organizations, including remote work, centralized management, scalability, cost savings, and consistent user experience across different devices and platforms.”
VP
Viveka P.
Associate
“It enables employees to securely access their desktops and applications from anywhere, using any device.”
VP
Viveka P.
Associate
“I love the fact VMware horizon isn't too costly, that is, it's very affordable and most of all, it is very flexible in the sense that, users can access their virtual desktops and applications from anywhere”
MR
Mbonjo R.
Network Engineer
Cons
“The main friction points are pricing (seen as pricey with a restrictive free tier and clunky cancellation), a learning curve for newcomers, occasional connectivity hiccups depending on internet quality, and some annoyance with version-compatibility issues and false commercial-use flags on the free version.”
RW
Rich W.
Executive Director of IT
“I have heard that the service is due to be discontinued as the online portion is being dismantled and I own my copy. If that is going to be discontinued where you are going to force me to pay a monthly charge for a product I bought already I will go somewhere else.”
DC
Dave C.
Owner
“Can't use in more computers, can only register 3 devices. If a device fails or gets replaced, need to register another and have a very limited quantity.”
JR
Julio R.
Manager
Cons
“Setting up and configuring the virtual desktop infrastructure environment can be complex, it might be challenging for organizations with limited IT resources.”
VP
Viveka P.
Associate
“Performance can be downgraded sometimes and its difficult to track it too.”
Muhammad A.
Technical Analyst
- Vendor responds to reviews
- Last review5 days ago
- Vendor responds to reviews
- Last review2 years ago
Key features
- Total features170
- AI Copilot
- AI Summarization
- AI/Machine Learning
- API
- Access Controls/Permissions
- Active Directory Integration
- Activity Tracking
- Admin Console
- Alerts/Escalation
- Alerts/Notifications
- Anomaly/Malware Detection
- Anti Virus
- App Management
- Application Management
- Application Security
- Asset Discovery
- Asset Tracking
- Assignment Management
- Audio Calls
- Audit Trail
- Authentication
- Automated Routing
- Automatic Backup
- Automatic Patch Deployment
- Automatic Scans
- BYOD Management
- Backup and Recovery
- Barcode/Ticket Scanning
- Behavioral Analytics
- Billing & Invoicing
- Build Automation
- CRM
- Change Management
- Chat/Messaging
- Chatbot
- Client Portal
- Cloud Computing
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Compliance Management
- Configuration Management
- Contact Management
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Data Visualization
- Deployment Management
- Desktop Virtualization
- Desktop/Application Virtualization
- Device Auto Discovery
- Device Management
- Diagnostics Tools
- Disaster Recovery
- Document Management
- Documentation Management
- Drag & Drop
- Electronic Signature
- Email Management
- Encryption
- Endpoint Management
- Endpoint Protection
- Enrollments/Onboarding
- Event Analysis
- Event Logs
- File Management
- File Sharing
- File Transfer
- For MSPs
- For the IT sector
- GPU Virtualization
- HIPAA Compliant
- Help Desk Management
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- Incident Management
- Inventory Management
- Issue Management
- Issue Tracking
- Kiosk Mode
- Knowledge Base Management
- Knowledge Library
- Knowledge Management
- Live Chat
- Location Tracking
- Maintenance Scheduling
- Meeting Management
- Mobile Access
- Mobile App
- Mobile Device Management
- Monitoring
- Multi-Device Support
- Multiple Monitor Access
- Multiple User Accounts
- Network Provisioning
- Network Security
- Network Wide Management
- Password Management
- Patch Management
- Performance Metrics
- Performance Monitoring
- Personalization
- Policy Management
- Print Management
- Prioritization
- Problem Management
- Project Management
- Project Time Tracking
- Projections
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Alerts
- Remediation Management
- Remote Access & Monitoring
- Remote Access/Control
- Remote Monitoring & Management
- Remote Printing
- Remote Support
- Remote Update/Installation
- Remote Wipe
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SSL Security
- Scheduling
- Screen Recording
- Screen Sharing
- Search/Filter
- Secure Data Storage
- Secure Login
- Security Management
- Security Tools
- Self Service Portal
- Server Monitoring
- Service History
- Service Level Agreement (SLA) Management
- Service Request Management
- Session Recording
- Session Transfer
- Single Sign On
- Software Management
- Summary Reports
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Tagging
- Task Scheduling
- Third-Party Integrations
- Threat Response
- Ticket Management
- Troubleshooting
- Two-Factor Authentication
- Two-Way Audio & Video
- Unattended Access
- Usage Tracking/Analytics
- User Management
- Version Control
- Video Chat
- Video Conferencing
- Video Support
- Vulnerability Scanning
- Website Monitoring
- Whiteboard
- Whitelisting/Blacklisting
- Wireless Internet Access Control
- Workflow Automation
- Total features24
- AI Copilot
- AI Summarization
- AI/Machine Learning
- API
- Access Controls/Permissions
- Active Directory Integration
- Activity Tracking
- Admin Console
- Alerts/Escalation
- Alerts/Notifications
- Anomaly/Malware Detection
- Anti Virus
- App Management
- Application Management
- Application Security
- Asset Discovery
- Asset Tracking
- Assignment Management
- Audio Calls
- Audit Trail
- Authentication
- Automated Routing
- Automatic Backup
- Automatic Patch Deployment
- Automatic Scans
- BYOD Management
- Backup and Recovery
- Barcode/Ticket Scanning
- Behavioral Analytics
- Billing & Invoicing
- Build Automation
- CRM
- Change Management
- Chat/Messaging
- Chatbot
- Client Portal
- Cloud Computing
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Compliance Management
- Configuration Management
- Contact Management
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Data Visualization
- Deployment Management
- Desktop Virtualization
- Desktop/Application Virtualization
- Device Auto Discovery
- Device Management
- Diagnostics Tools
- Disaster Recovery
- Document Management
- Documentation Management
- Drag & Drop
- Electronic Signature
- Email Management
- Encryption
- Endpoint Management
- Endpoint Protection
- Enrollments/Onboarding
- Event Analysis
- Event Logs
- File Management
- File Sharing
- File Transfer
- For MSPs
- For the IT sector
- GPU Virtualization
- HIPAA Compliant
- Help Desk Management
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- Incident Management
- Inventory Management
- Issue Management
- Issue Tracking
- Kiosk Mode
- Knowledge Base Management
- Knowledge Library
- Knowledge Management
- Live Chat
- Location Tracking
- Maintenance Scheduling
- Meeting Management
- Mobile Access
- Mobile App
- Mobile Device Management
- Monitoring
- Multi-Device Support
- Multiple Monitor Access
- Multiple User Accounts
- Network Provisioning
- Network Security
- Network Wide Management
- Password Management
- Patch Management
- Performance Metrics
- Performance Monitoring
- Personalization
- Policy Management
- Print Management
- Prioritization
- Problem Management
- Project Management
- Project Time Tracking
- Projections
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Alerts
- Remediation Management
- Remote Access & Monitoring
- Remote Access/Control
- Remote Monitoring & Management
- Remote Printing
- Remote Support
- Remote Update/Installation
- Remote Wipe
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SSL Security
- Scheduling
- Screen Recording
- Screen Sharing
- Search/Filter
- Secure Data Storage
- Secure Login
- Security Management
- Security Tools
- Self Service Portal
- Server Monitoring
- Service History
- Service Level Agreement (SLA) Management
- Service Request Management
- Session Recording
- Session Transfer
- Single Sign On
- Software Management
- Summary Reports
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Tagging
- Task Scheduling
- Third-Party Integrations
- Threat Response
- Ticket Management
- Troubleshooting
- Two-Factor Authentication
- Two-Way Audio & Video
- Unattended Access
- Usage Tracking/Analytics
- User Management
- Version Control
- Video Chat
- Video Conferencing
- Video Support
- Vulnerability Scanning
- Website Monitoring
- Whiteboard
- Whitelisting/Blacklisting
- Wireless Internet Access Control
- Workflow Automation
Integrations
- Total integrations21
- AnyDesk
- Dynamics 365 Business Central
- Freshdesk
- Google Meet
- IBM Security MaaS360
- Jira
- Microsoft Azure
- Microsoft Enterprise Mobility + Security
- Microsoft Intune
- Microsoft Outlook
- Microsoft Teams
- NinjaOne
- Okta
- Salesforce Sales Cloud
- Salesforce Service Cloud
- ServiceNow
- Slack
- SysAid
- Zendesk Suite
- Zoho CRM
- Zoho Desk
- Total integrationsN/A
- AnyDesk
- Dynamics 365 Business Central
- Freshdesk
- Google Meet
- IBM Security MaaS360
- Jira
- Microsoft Azure
- Microsoft Enterprise Mobility + Security
- Microsoft Intune
- Microsoft Outlook
- Microsoft Teams
- NinjaOne
- Okta
- Salesforce Sales Cloud
- Salesforce Service Cloud
- ServiceNow
- Slack
- SysAid
- Zendesk Suite
- Zoho CRM
- Zoho Desk
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