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TeamViewer ONE vs SetMe Comparison (2026)

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TeamViewer ONE logo

TeamViewer ONE

SetMe logo

SetMe

Overview

TeamViewer remote support software lets you connect securely to computers, access files and applications, and collaborate.

Remote support powerhouse designed for easily and securely connecting to remote PCs and Macs and delivering better, faster on-demand and unattended remote support from anywhere in the world.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

24.9

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

8.25

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

11.6K

5

4

3

2

1

7.9K

3.2K

433

45

44

  • Value for money
  • Ease of use
  • Features
  • Customer support
84%
would recommend this app

4.7

41

5

4

3

2

1

31

9

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

Pros

“Overall, I find TeamViewer ONE reliable and effective for its core job — secure remote access, cross-platform support, screen sharing, and unattended access get consistently good marks, and it's especially popular for remote support use cases.”
RW

Rich W.

Executive Director of IT

“Cross-platform coverage is the real strength: Windows, Mac, Linux, and mobile all handled from one console, which no other tool we tried matched.”
MR

Mohammed R.

Technical Engineer

“I can send required updates easily, and adjust settings in the users system easily. And It can find an existing users connection point even when their network changes.”
BM

Bob M.

Chief Wizard

Pros

“Stable and secure connection to my remote clients is imperative and SetMe provides this in abundance.”
LM

Liz M.

Tech Haven Manager

“Easy to use dashboard with integrated text, screen recording, os version and even uptime.”
JB

Jason B.

Owner

“I like that the product is constantly updated to keep on top of the security aspects.”
KH

Keith H.

Sr. Systems and Network Manager

Cons

“The main friction points are pricing (seen as pricey with a restrictive free tier and clunky cancellation), a learning curve for newcomers, occasional connectivity hiccups depending on internet quality, and some annoyance with version-compatibility issues and false commercial-use flags on the free version.”
RW

Rich W.

Executive Director of IT

“The connection quality can vary depending on the network, and there can occasionally be a slight delay in screen response.”
RG

Rashad G.

Senior Geomechanicist

“I have heard that the service is due to be discontinued as the online portion is being dismantled and I own my copy. If that is going to be discontinued where you are going to force me to pay a monthly charge for a product I bought already I will go somewhere else.”
DC

Dave C.

Owner

Cons

“I don't like that interruptions when i open setme console on another computer and i always get that another session was in session and i have to click and then close and then get going ... maybe add a MAC ADDRESS security option, so that any of these MAC addresses are allowed to use the set.me console. ?????”
JS

Jonathan S.

Senior IT Consultant

“The stored password creds have yet to work for me, when you click on sign in nothing happens”
TT

Tom T.

IT Director

“the scroll bar at the bottom is a little clunky”
FM

Fernando M.

It Consultant, tech support

  • Vendor responds to reviews
  • Last review8 days ago
  • Vendor responds to reviews
  • Last review10 months ago

Key features

  • Total features129
  • AI Copilot
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Tracking
  • Alerts/Notifications
  • Annotations
  • Anti Virus
  • App Management
  • Application Management
  • Asset Tracking
  • Audio Calls
  • Audit Trail
  • Authentication
  • Automatic Backup
  • Automatic Patch Deployment
  • Automatic Scans
  • BYOD Management
  • Backup and Recovery
  • Billing & Invoicing
  • Build Automation
  • CRM
  • Change Management
  • Chat/Messaging
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance
  • Compliance Management
  • Configuration Management
  • Contact Management
  • Cross-Platform
  • Cross-Platform Access
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customization
  • Dashboard
  • Data Encryption
  • Deployment Management
  • Desktop Virtualization
  • Device Auto Discovery
  • Device Management
  • Diagnostics
  • Diagnostics Tools
  • Disaster Recovery
  • Document Management
  • Drag & Drop
  • Email Management
  • Encryption
  • Endpoint Management
  • Endpoint Protection
  • Event Logs
  • File Management
  • File Sharing
  • File Transfer
  • For MSPs
  • Help Desk Management
  • IT Asset Management
  • IT Asset Tracking
  • IT Reporting
  • Incident Management
  • Inventory Management
  • Issue Management
  • Knowledge Management
  • Live Chat
  • Maintenance Scheduling
  • Meeting Management
  • Mobile Access
  • Mobile Device Management
  • Monitoring
  • Multi - Session Handling
  • Multi-Monitor Support
  • Multi-platform support
  • Multiple Monitor Access
  • Multiple User Accounts
  • Network Security
  • Network Wide Management
  • Patch Management
  • Performance Metrics
  • Performance Monitoring
  • Policy Management
  • Print Management
  • Prioritization
  • Problem Management
  • Project Management
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Alerts
  • Remediation Management
  • Remote Access & Monitoring
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Printing
  • Remote Reboot
  • Remote Update/Installation
  • Remote Wipe
  • Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Scheduling
  • Screen Recording
  • Screen Sharing
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Security Tools
  • Self Service Portal
  • Server Monitoring
  • Service History
  • Service Level Agreement (SLA) Management
  • Service Request Management
  • Session Recording
  • Session Transfer
  • Single Sign On
  • Summary Reports
  • Support Ticket Management
  • Surveys & Feedback
  • Task Scheduling
  • Third-Party Integrations
  • Ticket Management
  • Troubleshooting
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • Unattended Access
  • Usage Information
  • Usage Tracking/Analytics
  • User Management
  • Video Conferencing
  • Video Support
  • VoIP
  • Vulnerability Scanning
  • Whiteboard
  • Workflow Automation
  • Total features36
  • AI Copilot
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Tracking
  • Alerts/Notifications
  • Annotations
  • Anti Virus
  • App Management
  • Application Management
  • Asset Tracking
  • Audio Calls
  • Audit Trail
  • Authentication
  • Automatic Backup
  • Automatic Patch Deployment
  • Automatic Scans
  • BYOD Management
  • Backup and Recovery
  • Billing & Invoicing
  • Build Automation
  • CRM
  • Change Management
  • Chat/Messaging
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance
  • Compliance Management
  • Configuration Management
  • Contact Management
  • Cross-Platform
  • Cross-Platform Access
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customization
  • Dashboard
  • Data Encryption
  • Deployment Management
  • Desktop Virtualization
  • Device Auto Discovery
  • Device Management
  • Diagnostics
  • Diagnostics Tools
  • Disaster Recovery
  • Document Management
  • Drag & Drop
  • Email Management
  • Encryption
  • Endpoint Management
  • Endpoint Protection
  • Event Logs
  • File Management
  • File Sharing
  • File Transfer
  • For MSPs
  • Help Desk Management
  • IT Asset Management
  • IT Asset Tracking
  • IT Reporting
  • Incident Management
  • Inventory Management
  • Issue Management
  • Knowledge Management
  • Live Chat
  • Maintenance Scheduling
  • Meeting Management
  • Mobile Access
  • Mobile Device Management
  • Monitoring
  • Multi - Session Handling
  • Multi-Monitor Support
  • Multi-platform support
  • Multiple Monitor Access
  • Multiple User Accounts
  • Network Security
  • Network Wide Management
  • Patch Management
  • Performance Metrics
  • Performance Monitoring
  • Policy Management
  • Print Management
  • Prioritization
  • Problem Management
  • Project Management
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Alerts
  • Remediation Management
  • Remote Access & Monitoring
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Printing
  • Remote Reboot
  • Remote Update/Installation
  • Remote Wipe
  • Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Scheduling
  • Screen Recording
  • Screen Sharing
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Security Tools
  • Self Service Portal
  • Server Monitoring
  • Service History
  • Service Level Agreement (SLA) Management
  • Service Request Management
  • Session Recording
  • Session Transfer
  • Single Sign On
  • Summary Reports
  • Support Ticket Management
  • Surveys & Feedback
  • Task Scheduling
  • Third-Party Integrations
  • Ticket Management
  • Troubleshooting
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • Unattended Access
  • Usage Information
  • Usage Tracking/Analytics
  • User Management
  • Video Conferencing
  • Video Support
  • VoIP
  • Vulnerability Scanning
  • Whiteboard
  • Workflow Automation

Integrations

  • Total integrations19
  • AnyDesk
  • Dynamics 365 Business Central
  • Freshdesk
  • IBM Security MaaS360
  • Jira
  • Microsoft Azure
  • Microsoft Enterprise Mobility + Security
  • Microsoft Intune
  • Microsoft Outlook
  • Microsoft Teams
  • NinjaOne
  • Okta
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Slack
  • SysAid
  • Zendesk Suite
  • Zoho CRM
  • Zoho Desk
  • Total integrationsN/A
  • AnyDesk
  • Dynamics 365 Business Central
  • Freshdesk
  • IBM Security MaaS360
  • Jira
  • Microsoft Azure
  • Microsoft Enterprise Mobility + Security
  • Microsoft Intune
  • Microsoft Outlook
  • Microsoft Teams
  • NinjaOne
  • Okta
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Slack
  • SysAid
  • Zendesk Suite
  • Zoho CRM
  • Zoho Desk

Alternatives

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