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Tidio vs REVE Chat Comparison

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Overview

Category Leaders

Tidio Chat is a cloud-based live chat system which integrates messages from live chat widgets, emails, and Facebook messenger...

REVE Chat is an omni-channel customer support software that offers live chat, video chat, voice call, and queuing to engage...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

$

15

/yryear
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

177

34

7

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.4

5

4

3

2

1

8

5

0

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

Pros

We feel like having a live chat has given us a competitive edge in our market and our customer response has been wonderful. The interface is easy to use and the technical support has been excellent.

NY

Nick Y.

So far, really good experience - contacted customer support and they were friendly and helpful.

CC

Chris C.

It is easy to use and has a lot of features. Developers of this app are not into the money and it is very nice to know that there are some people who still share their skills.

Ethan Alexandre J.

Pros

Not enoughreviews yet

Cons

For example, it's all drag and drop - so the entire chatbot can start to form a jumbled mess if you're not careful.

Darien C.

Missing tutorials in Spanish. Admin may know but end admin user doesn't know English.

JG

Juan G.

The chatbot brought me first leads and subscribers. I was so shocked, that before with the standard chat no one contacted us - but with the automated chatbot I was getting and getting leads.

MP

Magdalena P.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features32
  • API
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Auto-Responders
  • CRM
  • Canned Responses
  • Chat/Messaging
  • Chatbot
  • Complaint Monitoring
  • Customer Database
  • Customer History
  • Customizable Branding
  • Email Management
  • Event Triggered Actions
  • Feedback Management
  • File Sharing
  • File Transfer
  • Geotargeting
  • Help Desk Management
  • Interaction Tracking
  • Knowledge Base Management
  • Live Chat
  • Monitoring
  • Multi-Channel Communication
  • Offline Form
  • Proactive Chat
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Notifications
  • Real-time Consumer-facing Chat
  • Reporting & Statistics
  • Reporting/Analytics
  • Screen Sharing
  • Search/Filter
  • Social Media Integration
  • Support Ticket Management
  • Surveys & Feedback
  • Tagging
  • Third Party Integrations
  • Transfers/Routing
  • Video Support
  • Virtual Assistant
  • Visual Analytics
  • Website Visitor Tracking
  • Widgets
  • Workflow Management
  • Total features31
  • API
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Auto-Responders
  • CRM
  • Canned Responses
  • Chat/Messaging
  • Chatbot
  • Complaint Monitoring
  • Customer Database
  • Customer History
  • Customizable Branding
  • Email Management
  • Event Triggered Actions
  • Feedback Management
  • File Sharing
  • File Transfer
  • Geotargeting
  • Help Desk Management
  • Interaction Tracking
  • Knowledge Base Management
  • Live Chat
  • Monitoring
  • Multi-Channel Communication
  • Offline Form
  • Proactive Chat
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Notifications
  • Real-time Consumer-facing Chat
  • Reporting & Statistics
  • Reporting/Analytics
  • Screen Sharing
  • Search/Filter
  • Social Media Integration
  • Support Ticket Management
  • Surveys & Feedback
  • Tagging
  • Third Party Integrations
  • Transfers/Routing
  • Video Support
  • Virtual Assistant
  • Visual Analytics
  • Website Visitor Tracking
  • Widgets
  • Workflow Management

Integrations

  • Total integrations36
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • ServiceNow
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations15
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • ServiceNow
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM