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REVE Chat Logo

REVE Chat

Multi Channel Live Chat Software for Website Engagement

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REVE Chat Pricing, Features, Reviews and Alternatives

REVE Chat product overview

What is REVE Chat?

REVE Chat is a multi-channel cloud based live chat software that provides instant assistance to your website visitors for better customer service and boost sales conversions. Businesses can instantly engage with their customers across various channels such as Website live chat, Voice/ Video Chat, Facebook Messenger, Viber, Mobile apps (Android, iOS) using a single platform.

Key benefits of using REVE Chat

  • Voice/ Video Chat: Talk to your customers using voice/ video chat right inside your web or mobile apps with click to call solution.

  • Facebook Messenger: Chat with your Facebook customers using REVE Chat from single dashboard.

  • Viber Messaging: Chat with your customers on Viber messaging using your public account from single dashboard.

  • Real-time Visitor Analytics: Get real time insights about your customers (location, history, IP address, Referral source) and personalize every interaction to improve user experience

  • Department Management: Improve customer response time by routing your customer queries to the right department.

  • Auto Triggers: Send automatic invitations to your website visitors based on certain time, ULR or location.

  • Chat Monitoring: Monitor your agent performance and responses in real time to provide more appropriate answers to your customer queries.

  • Queuing: Manage your customer expectations effectively by providing them right information about waiting time when your agents are busy with other customers
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    24/7 (Live rep)
    Knowledge Base
    Chat
    Email/Help Desk
    FAQs/Forum
    Phone Support

    Training options

    Documentation
    Live Online
    Videos
    Webinars

    REVE Chat pricing information

    Value for money

    4.3

    /5

    14

    Starting from

    ic-pricetag

    No pricing info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    REVE Chat features

    Functionality

    4.3

    /5

    14

    Total features

    30

    2 categories

    Most valued features by users

    API
    Third Party Integrations
    Chat/Messaging
    Reporting & Statistics
    Multi-Channel Communication
    Customizable Branding
    Live Chat
    Activity Dashboard

    Functionality contenders

    REVE Chat users reviews

    Overall Rating

    4.4

    /5

    14

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.11/10
    Rating distribution

    5

    4

    3

    2

    1

    8

    5

    0

    0

    1

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Overall installation and support is fantastic.

    Reviewed 5 years ago

    Converting potential customers into customers. Providing great support to our customers about product information " how to's" etc..

    Pros

    The user interface is simple. Product setup is easy and intuitive. But, Facebook messager integration is my favourite. You are able to handle all your messaging in a single interface.

    Cons

    The outbound and offline, messages, in general, you are not able to add space or paragraph your messages.

    Vendor response

    Thanks Paul :)

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Malicious software impossible to remove from website

    Reviewed 2 years ago
    Pros

    nothing. I do not like the software.

    Cons

    Cannot remove the product from the website. Contacting them is no help.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Amazing Live Chat Interface

    Reviewed 6 years ago

    I've used many live chat programs but liked REVE Chat because of various reasons: It is easy to integrate and customize. Most important thing is that it's dashboard is very easy to work and understand. Even handling multiple chats at a single time is very easy. Their customer support team is also very prompt and supportive.

    Pros

    Proactive chat feature is really amazing, it helped me reaching out to website visitors before they leave.

    Cons

    No cons were added to this review

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    A little more old fashioned, lacks features

    Reviewed 4 years ago
    Pros

    The pricing is the best I have found and it can connect to Facebook Messenger to make chatting easier for some people.

    Cons

    The features haven't been updated thoroughly in a while, it could use a refresher.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    A one stop shop for your Customer Engagement Software requirement

    Reviewed 6 years ago

    Good software. My company has managed to resolve a number of customer queries using this software. Could help if the pricing is reduced a little bit.

    Pros

    Video chat Offline form Visitor analytics Facebook chat integration

    Cons

    Free trial is only for 14 days, extending to 21 days would be preferable

    REVE Chat FAQs and common questions

    Q. What type of pricing plans does REVE Chat offer?

    REVE Chat has the following pricing plans:
    Pricing model: Free, Subscription
    Free Trial: Available


    Q. Who are the typical users of REVE Chat?

    REVE Chat has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does REVE Chat support?

    REVE Chat supports the following languages:
    Arabic, Chinese (Simplified), English, French, Japanese, Korean, Portuguese, Russian, Spanish, Turkish


    Q. Does REVE Chat support mobile devices?

    REVE Chat supports the following devices:
    Android, iPad, iPhone


    Q. Does REVE Chat offer an API?

    No, REVE Chat does not have an API available.


    Q. What other apps does REVE Chat integrate with?

    REVE Chat integrates with the following applications:
    Wix, Drupal, Adobe Commerce, WooCommerce, X-Cart, PrestaShop, WordPress, Weebly, Zen Cart, Meta for Business, Joomla, Shopify


    Q. What level of support does REVE Chat offer?

    REVE Chat offers the following support options:
    24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, FAQs/Forum, Phone Support

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    REVE ChatvsLiveChat
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    REVE ChatvsAcquire

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