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Umanest Logo

Loyalty and reputation toolkit for property managers.

Table of Contents

Umanest - 2026 Pricing, Features, Reviews & Alternatives

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Umanest overview

What is Umanest?

Umanest is a loyalty and reputation toolkit designed to help property managers grow a reputable and sustainable business. It helps users automate feedback collection from landlords and tenants and manage client retention, online reviews, and referrals.

Teams can get notified of unsatisfied clients. It drives faster organic growth by turning landlords and tenants into brand advocates, with testimonials, online reviews, and personal recommendations.

Key benefits of using Umanest

Get proactive communication with your landlords and tenants, with Umanest's satisfaction surveys based on their unique client journey.
Protect and improve your brand reputation, by collecting more positive reviews and authentic testimonials to post to social channels and climb up search rankings.
Get the right information at the right time, with Umanest's trigger-based actions and notifications for your team.
Integrate Umanest with your existing management system and add our loyalty toolkit into your regular workflow, without disruption to your existing systems.
Use our built-in customer journey mapping to help you at key milestones of a landlord and tenant relationship by proactively surveying satisfaction.
Generate leads without spending on ads with testimonials, referrals and recommendations. Automate posting to social media and online reviews, and thank clients with memorable hand-written cards.

Make good decisions based on reliable information, with Umanest's accessible dashboard of performance metrics to compare different offices, teams, portfolios and even industry-rank comparisons.

Empower your team with role-specific reporting, with tailored access based on team roles. Business owners and executives get Business Intelligence improvement reports.

Starting price


Alternatives

with better value for money

Umanest’s user interface

Ease of use rating:

Umanest reviews

Overall rating

5.0

/5

3

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10
Rating distribution

5

4

3

2

1

3

0

0

0

0

Umanest's key features

Most critical features, based on insights from Umanest users:

Performance review management
Customer experience management
Surveys & feedback

All Umanest features

Features rating:

Activity dashboard
Alerts/Notifications
API
Benchmarking
Communication management
Conditional logic
CSAT survey structure
Customer database
Customer journey mapping
Customizable branding
Customizable questions
Customizable reports
Customizable templates
Dashboard
Data import/export
Data integration
Data visualization
Feedback management
For customer referrals
Key performance indicators
Lead generation
Loyalty program
Mobile survey
Negative feedback management
NPS survey structure
Performance metrics
Pulse surveys
Question library
Ratings/Reviews
Referral tracking
Reporting & statistics
Reporting/Analytics
Rewards management
Social media integration
Social promotion
SSL security
Survey/Poll management
Third-Party integrations
Visual analytics

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Umanest support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
Chat

Training options

Live Online
Documentation
Videos

Umanest FAQs

Q. Who are the typical users of Umanest?

Umanest has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

These products have better value for money


Q. What languages does Umanest support?

Umanest supports the following languages:
English


Q. Does Umanest offer an API?

Yes, Umanest has an API available for use.


Q. What level of support does Umanest offer?

Umanest offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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