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Userbrain Logo

Usability testing platform for developers

Table of Contents

Userbrain - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Userbrain overview

What is Userbrain?

Userbrain is a cloud-based usability testing platform, which helps businesses measure and validate customer experiences with websites or products through continuous feedback. Key features include issue tracking, tagging, access control, audience targeting, task management, and status tracking.

The application enables testers to capture screens and record videos, whilst also allowing users to share experiences and add audio comments to describe the product status. Userbrain allows product managers to conduct tests based on demographics such as gender, age, and location, create test scenarios, and generate links to share with participants. It also helps professionals create an automated schedule for user testing and organize recurring tests.

Developers can use the solution to test live websites, prototypes, competitor sites, landing pages, wireframes, content, images, or URLs across multiple devices. Professionals can identify bugs or issues across websites and applications through comments, quotes, and feedback provided by users. Plus, it lets designers download, share, and export evidence videos and recordings in different formats.

Starting price

49flat rate /
per month

Alternatives

with better value for money


Pros & Cons

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Customer Support

User Interface

User Feedback

Ease of Use

Video

Userbrain’s user interface

Ease of use rating:

Userbrain pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(4)
3-4(47)
5(37)

What do users say about Userbrain?

What I dislike is they do not need me for the testing as much as I thought but I think if I stayed more involved I would really make a killing.

Select to learn more


Who uses Userbrain?

Based on 88 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Computer Software
Design
Financial Services
Information Technology and Services
Others

Use cases

User Testing
User Experience (UX)
Customer Experience

Userbrain's key features

Most critical features, based on insights from Userbrain users:

Audience targeting
Surveys & feedback
Annotations
A/B testing

All Userbrain features

Features rating:

A/B testing
Access controls/permissions
Activity dashboard
Alerts/Notifications
Annotations
Audience targeting
Behavior tracking
Benchmarking
Collaboration tools
Commenting/Notes
Conversion Rate Optimization
Customer experience management
Customer segmentation
Customizable fields
Customizable questions
Customizable reports
Customizable templates
Data import/export
Demographic Data
Drag & drop
Email reminders
For mobile
For websites
Geotargeting
Issue tracking
Multi-Language
Performance metrics
Performance testing
Project management
Prototype creation
Quantitative metrics
Question library
Reporting/Analytics
Reporting & statistics
Screen activity recording
Search/Filter
Software Testing Management
Survey/Poll management
Surveys & feedback
Tagging
Third-Party integrations
Unmoderated Testing
Usability testing
User journeys
User management
User research analysis
Video recording/transcriptions
Video support

Userbrain alternatives

Userbrain logo

Starting from

49

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Starting from

39

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Lyssna logo

Starting from

199

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Starting from

69

/user

Per year

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Userbrain pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Free

0.00

Contact vendor for more details

Pro

49

Per month

Features included:

  • 100 sessions with your own users
  • 30 testers included each month
  • 15 seats
  • 90 sessions with your own users
  • 20 admins
  • AI-powered analysis
  • Automated test reports
  • unlimited collaborators
  • Unlimited test setups

Enterprise

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Custom amount of quality assured user testers
  • Unlimited collaborators and admins
  • Dedicated account manager
  • Flexible payment options

User opinions about Userbrain price and value

Value for money rating:

To see what individual users think of Userbrain's price and value, check out the review snippets below.

“I recommend that you consider alternatives to this company.”
CB

Cory B.

President

“One of the good thing about userbrain is that we get paid via PayPal and the payment then gets credited in our bank account.”
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Rahul B.

Marketing intern

Userbrain integrations (1)

Integrations rated by users

We looked at 88 user reviews to identify which products are mentioned as Userbrain integrations and how users feel about them.

Figma logo
Figma

Integration rating: 5.0 (1)

The integration is horrible. The UX Pilot AI helper couldn't even get it right.

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Dino M.

Owner

Other top integrations

Userbrain support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
FAQs/Forum
Phone Support
Email/Help Desk
Chat

Training options

Live Online
In Person
Documentation
Webinars
Videos

Userbrain FAQs

Q. Who are the typical users of Userbrain?

Userbrain has the following typical customers:
Mid-size Business, Small Business, Freelancers, Large Enterprises

These products have better value for money


Q. Does Userbrain support mobile devices?

Userbrain supports the following devices:
iPad, iPhone


Q. What level of support does Userbrain offer?

Userbrain offers the following support options:
Knowledge Base, FAQs/Forum, Phone Support, Email/Help Desk, Chat

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