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Lime Connect vs Slack Comparison (2026)

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LiveChat

4.6

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4.7

Good recommendations?

Lime Connect

Slack

Overview

Userlike is a live chat solution for website and messaging support. Chat with your customers on your website, Facebook Messenger, WhatsApp, Telegram and SMS.

Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

8.75

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.6

649

419

206

Value for money

Ease of use

Features

Customer support

84%

would recommend this app

4.7

24.2K

17.4K

5.7K

912

127

Value for money

Ease of use

Features

Customer support

86%

would recommend this app

Pros

“the option of AI support is very usefull and efficent for saving time”

alessandro n.

admin

“high management cost, especially for little and few operators managed enterprise”

alessandro n.

admin

“No call back feature.”

CEDRIC F.

e-commerce manager

Pros

“However, managing constant notifications can be overwhelming at times, and finding older messages in a busy channel can be tricky. While it improves team connectivity, the volume of communication can become distracting, making it essential to manage notifications effectively for a smoother experience.”

Arthi R.

Engineer

“Channels help keep discussions organized by project or department, file sharing is seamless, notifications can be customized to reduce distractions, and the powerful search feature makes it easy to retrieve older conversations.”

Emilia W.

Network Support Coordinator

“The intuitive interface, reliable performance, and wide range of integrations have helped streamline our daily workflows and improve productivity. While there are occasional challenges with managing large volumes of messages and notifications, the benefits far outweigh these minor drawbacks.”

Andrea L.

Innovation Manager

Cons

“So we we are thinking of changing Userlike because we do not want a different chat solution and call back solution, that would be too complicated to manage”

CEDRIC F.

e-commerce manager

“It took me a considerable amount of time to learn and familiarize myself with all the features, which could get a bit frustrating at times.”

Jose C.

bachelor

“Although Userlike is easy to use, I have sometimes experienced some delays in getting responses from the customer service team.”

Mohamed S.

Project Manager

Cons

“Notification management can also be challenging in active workspaces, leading to information overload if not carefully configured. While Slack offers powerful search capabilities, finding older conversations or specific files is not always as intuitive as it could be.”

Cristiano F.

Consultant

“The lack of proper conditional logic (if/then branching) is frustrating. If you want to build complex, multi-step flows with different outcomes based on user input, the native builder just can't handle it.”

Denis M.

Recruiter

“Notifications can become overwhelming fast if you don't take time to configure them properly, and most people don't — which leads to either constant pinging or people muting everything and missing important messages.”