Userlike Live Chat Pricing, Features, Reviews & Comparison of Alternatives

Userlike Live Chat Reviews

Userlike Live Chat

Help your customers when it matters, where it matters.

4.67/5 (100 reviews)
1,027     6,338

Your customers could be anywhere, which is why Userlike works great on any device. Whether they are browsing from their desktop, chilling on the couch with their tablet, or sitting on the bus with their smartphone – Userlike guarantees an optimal live chat experience.

Help your customers when it matters, where it matters.

Userlike Live Chat Reviews (100)

Most positive review

 Quick Customer Service Plus It's FREE

I like that it's an option to use this resource for absolutely free. It's a useful feature and you can engage with a whole set of audience that prefers to chat. There are premium options for those with a good budget that can get even better features. What is nice, is that it allows customers to ...

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Reviewed 15th of February by Christian Atalig

Most critical review

 Userlike Live Chat Review

- When you finished the chat and you closed the window, the window displayes again a few minutes later (to tell me that the customer is offline). I like the Userlike Live Chat. It's easy to use and I can quickly help our customers with their questions. It's also nice to send fastly statements by ...

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Reviewed 22nd of February by Kundenbetreuerin

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Userlike Live Chat Screenshots (6)

Userlike Live Chat screenshot: Live Chat for Website and Mobile SupportUserlike Live Chat screenshot: Chat PanelUserlike Live Chat screenshot: Mobile Support via MessengerUserlike Live Chat screenshot: Custom DesignUserlike Live Chat screenshot: Custom Chat BehaviorUserlike Live Chat screenshot: Analytics


Intended Users
Freelancers, Large Enterprises, Mid Size Business, Small Business
Devices Supported
Linux, Mac, Windows, Web-based, Windows Phone
Supported Countries
Australia, Canada, Europe, Germany, United Kingdom, United States
Supported Languages
Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish
Support Options
FAQs, Online Support, Phone Support, Video Tutorials

Userlike Live Chat Pricing

Starting from: €29.00/month
Pricing model: Freemium, Open-source, Subscription
Free Trial: Available (No Credit Card required)

Start with our free trial, no credit card required. Then decide whether to go with our free product or one of our paid options.

Competitors Pricing


Starting from: $21.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)


Starting from: $17.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)


Starting from: $29.00/month
Pricing model: Freemium, Subscription
Free Trial: Available (No Credit Card required)

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Key Features of Userlike Live Chat

  • Automatically invite visitors to chat
  • Mobile support: chat from your smartphone
  • Prepare canned messages to deliver quick answers
  • Detailed user info
  • Offline contact form
  • Privacy options: adheres to the strictest privacy laws
  • Extensive customization options
  • Integrations with popular CRM solutions
  • Upload your own logo in the chat window
  • Open API
  • White label
  • Effective team features: group your operators in departments
  • Multi-language: Chat widgets supported in 16 languages
  • Documentation chat transcripts and offline messages
  • Upload operator pictures for a more personal service
  • Chat statistics
  • Chat through popular IM clients
  • Use co-browsing features to guide your visitors
  • Browser IM client: chat through our dashboard
  • Browser sharing integration


- Bring your website to life
- Create happy and long-term customers
- Raise your conversion rate by 20%

Easy to use
Be up and running in 3 minutes. Copy and paste your unique code into your website, go online, and start chatting with your web visitors. No software to install. Simply log in to our browser-based Chat Panel and start chatting with potential customers.

Easy to customize
Build your own customized chat buttons and adapt the chat window to fit the look and feel of your website. You decide how to approach your users. Proactive invite your visitors to chat, receive feedback ratings on your service, collect social media followers through your awesome chat service, and more.

Easy to scale
Whether you’re a one man show or a multinational with hundreds of service employees, we've got your back. Userlike is used by some of the world’s fastest growing companies. Our system is easy to scale when your website traffic and support team increase.

Integrate with your workflow
As an additional channel, your live chat should be integrated seamlessly into your existing setup of business tools. We offer a wide range of CRM integrations and offer an Open API for a more advanced setup. Push your user information to Userlike to give your chat operators the information to offer a personalised service, or pull chat transcripts and offline messages to your CRM.

Don’t take our word for it. Over 10,000 SMEs and leading businesses around the world are creating long-term customer relationships with Userlike. Start chatting today with our forever free plan.

Alternatives to Userlike Live Chat


Who is Userlike Live Chat For?

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