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Vaani Logo

Customized Solutions Providing Seamless Customer Experience

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Vaani - 2026 Pricing, Features, Reviews & Alternatives

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Vaani overview

What is Vaani?

VAANI is a SaaS solution helping contact centers to provide omnichannel customer services anytime anywhere. It is a one-stop solution for all your CX scenarios and sales engagements. It approaches as a communication platform to build business apps on top of it. Businesses can sign-up and choose the modules of their choices and pay accordingly on the platform. It also provides integrations with all CRMS and ERPs that can be customized according to business needs. VAANI helps you improve business through advanced reporting. With VAANI, you can use all modes of communication that bring the right resources and insights that also help to adapt automatically to the businesses cycle.

VAANI targets customers’ pain points and solves them by providing a scalable communication platform. With VAANI, it has become easier and faster to update new capabilities and features to the platform. It also offers integrations with all popular CRMs and ERPs. This SaaS platform facilitates many benefits to clients such as it helps grow lead generation, making data knowledgeable, reduces customer query resolution costs.

Key benefits of using Vaani

Quick to start

No hardware required

Complete suite of solutions to empower contact center campaigns

Work from home model to work remotely

No huge investment needed

Rapid scalability

96.5% uptime SLA with failover support

Multiple dialers to choose from to suit all your needs

Completely customizable as per your requirements

Starting price

85per user /
per month

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Vaani’s user interface

Ease of use rating:

Vaani reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

5

4

3

2

1

0

0

0

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Vaani's features

Activity tracking
Alerts/Escalation
API
Auto-Dialer
Automatic call distribution
Blended call center
Call center management
Call logging
Call monitoring
Call recording
Call reporting
Call routing
Call scripting
Call tracking
Call transfer
Callback scheduling
Caller id
Chat/Messaging
Computer telephony integration
Contact management
CRM
Dashboard
Inbound call center
Interaction tracking
IVR
Manual dialer
Monitoring
Multi-Channel communication
Outbound call center
Performance management
Predictive dialer
Progressive dialer
Queue management
Reporting/Analytics
Third-Party integrations
Voice mail

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Vaani pricing

Value for money rating:

Starting from

85

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Vaani price and value

Value for money rating:

Vaani integrations (4)

Vaani support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
Chat

Training options

Live Online
In Person
Webinars
Documentation
Videos

Vaani FAQs

Q. What type of pricing plans does Vaani offer?

Vaani has the following pricing plans:
Starting from: $85.00/month
Pricing model: Subscription, Open Source

These products have better value for money


Q. Who are the typical users of Vaani?

Vaani has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Vaani support?

Vaani supports the following languages:
English


Q. Does Vaani offer an API?

No, Vaani does not have an API available.


Q. What other apps does Vaani integrate with?

Vaani integrates with the following applications:
WhatsApp, Twitter/X, Facebook Business Suite


Q. What level of support does Vaani offer?

Vaani offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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