GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Our commitment

Independent research methodology

Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

Learn more

Verified user reviews

GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.

Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Learn more

How GetApp ensures transparency

GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Learn more

Zoho Assist vs LogMeIn Pro Comparison (2026)

Add to Compare

Compare similar apps

TeamViewer ONE

4.6

Slack

4.7

AnyDesk

4.6

Good recommendations?

Zoho Assist

LogMeIn Pro

Overview

Quick Remote technical support enabled with embeddable website widget, built-in chat, file transfer, remote rebooting, rebranding & more

LogMeIn Pro by GoTo is a remote access tool for individuals and small businesses which enables users to remotely control their computer from any location, and get full access to the desktop as well as all applications, files and information from another computer or mobile device.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

₹

480

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.7

1.5K

1.1K

311

Value for money

Ease of use

Features

Customer support

90%

would recommend this app

4.4

176

Value for money

Ease of use

Features

Customer support

66%

would recommend this app

Pros

“It provides a reliable and cost-effective solution for delivering remote support, which is essential for running a small IT-focused business. Despite a few minor drawbacks, it offers strong functionality and ease of use, making it a valuable tool for supporting clients and maintaining efficient operations.”

Jerry L.

Owner

“We use it as part of our remote support workflow for Matrix Computing Technology and have successfully implemented a custom-branded support portal, unattended access, and client remote support services.”

Hosam K.

Owner

“As a cloud-based solution, it seamlessly empowers IT teams to troubleshoot devices across Windows, Mac, Linux, and mobile platforms without requiring end-users to install any software.”

Sean S.

network manager

Pros

“Also the file transfer option is also good which allows to transfer large files as well.”

Aviral G.

Manager

“Easy way for remote access when troubleshooting an issue with the computer or software programs.”

Dominica E.

IT Administrator

“Expensive tool but experience has been positive and a reliable tool for Remote access and options like file transfers are great.”

Aviral G.

Manager

Cons

“While Zoho Assist is an excellent, cost-effective tool for remote support, it isn't without its flaws. When deploying it at scale or using it for intensive troubleshooting, certain limitations and performance bottlenecks become noticeable.”

Ulysses C.

Coding Consultant

“Occasionally the remote session can lag on high-resolution displays, and the mobile app experience isn't quite as polished as the desktop version.”

Miki L.

Owner

“At times, Zoho Assist can experience slight lag or connectivity issues, especially on slower networks, which can affect the smoothness of remote sessions.”

Narsuri S.

Student

Cons

“I essentially stopped using the product and when I went to cancel I couldn't find where I should go to do that.”

Tara G.

CEO

“It logs out a lot, the screen resolution isn't great, and voice/video does not work from remote desktop.”

Katherine L.

AMazon Intel and Ecomm Mgr

“Then I requested a refund and they refused.”

Tara G.

CEO