getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Call Center Software with Call monitoring - Page 12

Last updated: May 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

310 software options

CommBox logo
(0)

Cloud-based contact center and customer service solution

learn more
CommBox is a cloud-based contact center solution that helps enterprises streamline communication with customers across multiple channels. The platform comes with a centralized inbox, which enables users to receive customer queries and automatically assign service agents to clients.

Read more about CommBox

Users also considered
AgentHub logo
(0)

Live on-screen guidance software

learn more
Vistio is a cloud-based live on-screen guidance software, which helps organizations across the insurance, government, or utilities sector manage customer interactions and control the performance of contact centers.

Read more about AgentHub

Users also considered
Coztel logo
(0)

Advanced cloud-based call center software

learn more
CozTel is a cloud based contact center software offering solutions for inbound, outbound and blended call centers, including oubound dialers, ACD, IVR, and more

Read more about Coztel

Users also considered
SOGEDES.X logo
(0)

Cloud-based omnichannel call and contact center solution

learn more
SOGEDES.X is an omnichannel cloud solution for inbound, outbound, and blended contact centers. The solution enables companies to inspire customers across channels and to manage customer relationships easily and effectively.

Read more about SOGEDES.X

Users also considered
CommPeak Cloud PBX logo
(0)

Cloud-Based Phone System Fully Synced with the Way You Work

learn more
CloudPBX is a cloud-based phone system for high-volume business calling. Supporting global and distributed teams, CloudPBX integrates with your CRM and business apps, and provides real-time visibility into call quality, routing, and performance.

Read more about CommPeak Cloud PBX

Users also considered
Go4Clients logo
(0)

Platform for automating customer communication

learn more
Go4Clients is a digital communication platform that allows companies to automate their customer interactions.

Read more about Go4Clients

Users also considered
Akio.CX logo
(0)

Multi-channel customer relations management platform

learn more
Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams.

Read more about Akio.CX

Users also considered
3C Plus logo
(0)

Call center software for managing telephony operations

learn more
3C Plus is a cloud-based platform that helps companies manage telephony operations. It facilitates integration with CRM systems and enables businesses to control operations to gain productivity and prevent resource utilization on unsuccessful calls.

Read more about 3C Plus

Users also considered
Omnis logo
(0)

Contact center solution for customer engagement

learn more
Omnis is a cloud-based contact center solution which assists businesses of all sizes with contact management and call monitoring. Its key features include campaign management, interactive voice response, queue management, real time monitoring and analytics.

Read more about Omnis

Users also considered
comdesk logo
(0)

comdesk is call center software to aid customer service

learn more
AI-integrated call center software with VoIP, smart routing & CRM integration for seamless sales & service communication.

Read more about comdesk

Users also considered
Telecmi logo
(0)

Business phone system

learn more
TeleCMI - provides communication solutions for any business cases. TeleCMI is a modern day business phone system which offers global communication solutions for businesses ranging from startups, SMEs and Enterprises.

Read more about Telecmi

Users also considered
Listener logo
(0)

Speech to Text - fast and reliable

learn more
Listener is a product that transcribes speech to text in real-time. It supports multiple languages and domains and provides high accuracy, speech adaptation, timestamps, speaker diarization, and flexible model deployment.

Read more about Listener

Users also considered
CT-MAX logo
(0)

Computer telephony integration solution for call centers

learn more
CT-MAX is a computer telephony integration (CTI) solution for call centers that helps manage customer service operations via call control and monitoring, interactive voice response (IVR), and automatic call distribution (ACD).

Read more about CT-MAX

Users also considered
Landis Attendant Console logo
(0)

Receptionist software for Microsoft Teams

learn more
Landis Attendant Console for Microsoft Teams includes multiple transfer options and customizable keyboard shortcuts for call handling. Users can add notes to callers for collaboration.

Read more about Landis Attendant Console

Users also considered
Prodigal logo
(0)

Turn Consumer Finance conversations into outcomes.

learn more
Prodigal is a cloud-based Consumer Finance Intelligence solution that analyzes agent and customer conversations to enhance profits, experience, and compliance. Collection agencies, healthcare providers, and lenders depend on Prodigal to unlock insights that drive win-win financial outcomes.

Read more about Prodigal

Users also considered
Cloud Call Center Solution logo
(0)

Cloud-Based Call Center Excellence by Office24by7

learn more
Office24by7 Call Center transforms customer engagement intelligent routing, multichannel interaction, call recording, real-time analytics, and seamless CRM integration, delivering reliable, automated operations and superior service for any business size.

Read more about Cloud Call Center Solution

Users also considered
DialLink logo
(0)

The Best Phone System for Small Businesses

learn more
DialLink provides SMBs and startups with a business phone system that combines AI voice agents, advanced call handling, and business messaging to automate routine interactions and project a professional image, without the cost or complexity of enterprise tools.

Read more about DialLink

Users also considered
PBXware logo
(0)

A UCaaS Platform for Telecom Service Providers

learn more
The Bicom Platform is a comprehensive, flexible, white label Unified Communications & Collaboration suite. Including UCaaS, Contact Center as a Service, omnichannel, hybrid meetings, mobile UC, geo-redundancy, UC virtualization, and more, the Bicom Platform supports your business as it grows.

Read more about PBXware

Users also considered
TCdial logo
(0)

All-in-one AI solution for modern contact centers

learn more
AI-enabled predictive dialer tool that optimizes call center operations and agent productivity for inbound and outbound communications.

Read more about TCdial

Users also considered
Wiserep logo
(0)

Enterprise AI call center automation

learn more
Wiserep is call center software that enables multilingual conversations with analytics and integration capabilities.

Read more about Wiserep

Users also considered
Antelope Systems logo
(0)

Customer relationship management (CRM) solution for brokers

learn more
Antelope is a customer relationship management (CRM) software that helps brokers maximize the company's potential.

Read more about Antelope Systems

Users also considered
Teleforce logo
(0)

Voice, text & social media communication management software

learn more
Teleforce is a communication suite designed to help businesses streamline their communication management operations. It offers a wide range of features, including TeleCRM, TeleAI, TeleVoice, and more. Teleforce enhances communication channels by seamlessly integrating voice, SMS, email, video conferencing, and popular social media platforms like Facebook, Instagram, Twitter, and LinkedIn.

Read more about Teleforce

Users also considered
Call Optix logo
(0)

AI voice call analytics and sales management tool

learn more
Call Optix is an AI-enabled call intelligence platform that transcribes, analyzes, and summarizes calls to help sales teams close more deals. Users can gain actionable insights, prioritize leads, track revenue, and integrate seamlessly with VOIP and CRMs.

Read more about Call Optix

Users also considered
CallOrbit logo
(0)

Cloud contact center for multichannel support

learn more
CallOrbit is a cloud-based contact center software and VoIP solution that enables teams to manage inbound and outbound calls, WhatsApp, email, chat, and SMS from a unified platform. The software includes smart call routing, AI agent assist with live prompts and automatic summaries, real-time analytics dashboards, and call monitoring and coaching capabilities. CallOrbit offers CRM integration and supports omnichannel communication workflows for businesses of various sizes.

Read more about CallOrbit

Users also considered
NobelBiz OMNI+ logo
(0)

End-to-end solutions for the call center industry

learn more
All-in-One customer-centric and fully Cloud-based contact center solution, providing a unique blend of high-quality telecom services and cutting edge omnichannel software for contact centers.

Read more about NobelBiz OMNI+

Users also considered