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Call Center Software with Call Monitoring (2026) - Page 12

Last updated: April 2026

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305 software options

Fastcall logo

Salesforce CTI: Native Phone Dialer + SMS

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FOR SALESFORCE TEAMS: Fastcall CTI is a native app built for and dedicated to Salesforce. Powered by Twilio, Fastcall increases productivity & improves customer service with advanced features such as Call Routing, IVR, Call Recording, Omni-Channel, SMS & MMS. High-Velocity Sales and Call Insights.

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NobelBiz OMNI+ logo

End-to-end solutions for the call center industry

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All-in-One customer-centric and fully Cloud-based contact center solution, providing a unique blend of high-quality telecom services and cutting edge omnichannel software for contact centers.

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AgentHub logo

Live on-screen guidance software

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Vistio is a cloud-based live on-screen guidance software, which helps organizations across the insurance, government, or utilities sector manage customer interactions and control the performance of contact centers.

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Go4Clients logo

Platform for automating customer communication

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Go4Clients is a digital communication platform that allows companies to automate their customer interactions.

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Voice Solution logo

We simplify enterprise communication platform

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Voice Solution is a cloud-based telephony solution that helps improve enterprises' communication systems to connect with customers at scale via a multi-channel platform.

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DCDial  logo

Contact center solution

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DCDial is a contact center solution that helps businesses start making more connections and collect revenue. It allows teams to connect agents with customers in real-time and monitor campaign metrics on a unified interface.

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CommPeak Cloud PBX logo

Cloud-Based Phone System Fully Synced with the Way You Work

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CloudPBX is a cloud-based phone system for high-volume business calling. Supporting global and distributed teams, CloudPBX integrates with your CRM and business apps, and provides real-time visibility into call quality, routing, and performance.

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CommPeak Dialer logo

Double Your Call Center’s Reach with Predictive Dialing

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The CommPeak Dialer helps you reach more leads and connect them to the right agents at scale with flexible workflows, adaptable dialing strategies, real-time visibility, and omnichannel reach, handling the complexity of large-scale operations and multiple campaigns.

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CINNOX logo

Humanising connections for better business

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CINNOX is a total experience platform to elevate customer and staff experiences with innovative omnichannel engagement and actionable insights.

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Telecmi logo

Business phone system

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TeleCMI - provides communication solutions for any business cases. TeleCMI is a modern day business phone system which offers global communication solutions for businesses ranging from startups, SMEs and Enterprises.

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ID Cloud logo

ID CLOUD, A premium cloud contact center solution.

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ID Cloud can be deployed on both public or private cloud, it includes both telephony and contact centre software hosted on cloud.

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Listener logo

Speech to Text - fast and reliable

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Listener is a product that transcribes speech to text in real-time. It supports multiple languages and domains and provides high accuracy, speech adaptation, timestamps, speaker diarization, and flexible model deployment.

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Teleforce logo

Voice, text & social media communication management software

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Teleforce is a communication suite designed to help businesses streamline their communication management operations. It offers a wide range of features, including TeleCRM, TeleAI, TeleVoice, and more. Teleforce enhances communication channels by seamlessly integrating voice, SMS, email, video conferencing, and popular social media platforms like Facebook, Instagram, Twitter, and LinkedIn.

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NovelVox Unified Agent Desktop logo

Integrated Contact Center Desktop for Specific Business Need

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NovelVox Agent Accelerator readily integrates with Genesys, Cisco, Avaya, Five9, Dialpad, Webex, Zoom, Nice, and Amazon Connect contact centers.

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CalLite CRM logo

CRM software for managing marketing activities

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CalLite CRM helps businesses manage various sales-related activities such as outbound (telemarketing, teleselling), inbound/help desk, uploading practices, contracts, PDA, pyramid/multilevel sales networks, appointment making, surveys/data collection, multi-channel messaging (outgoing and incoming), reporting, and business intelligence.

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Operata logo

Real-time performance monitoring for cloud contact centers

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Designed for IT operations, contact center operations, and contact center agents, Operata is a customer experience platform that works with Amazon Connect, Genesys Cloud CX, NICE CXone, Salesforce Service Cloud Voice, ServiceNow Voice, Zendesk Voice, and many more. Users can ingest third-party data and insights into any system, enhancing the CX and improving key metrics from call abandonment to sentiment and service availability.

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PBXware logo

A UCaaS Platform for Telecom Service Providers

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The Bicom Platform is a comprehensive, flexible, white label Unified Communications & Collaboration suite. Including UCaaS, Contact Center as a Service, omnichannel, hybrid meetings, mobile UC, geo-redundancy, UC virtualization, and more, the Bicom Platform supports your business as it grows.

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iCallify logo

Boost Productivity with Intelligent Call Center Software

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iCallify is an AI-powered omnichannel contact center software designed to manage inbound, outbound, and blended campaigns efficiently. It includes advanced dialers, IVR, WhatsApp Business Calling, real-time monitoring, and analytics to improve agent productivity and customer experience.

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Nvoip  logo

Connecting businesses and customers.

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Nvoip is a communication platform that helps businesses communicate better with their customers.

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Antelope Systems logo

Customer relationship management (CRM) solution for brokers

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Antelope is a customer relationship management (CRM) software that helps brokers maximize the company's potential.

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CT-MAX logo

Computer telephony integration solution for call centers

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CT-MAX is a computer telephony integration (CTI) solution for call centers that helps manage customer service operations via call control and monitoring, interactive voice response (IVR), and automatic call distribution (ACD).

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Expertflow Contact Center logo

Banks, Mobile Operators, Utilities, Healthcare, Airlines

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Expertflow Contact Center integrates voice, chat, video, web & social media channels with market-leading AI and CRM solutions to automate and enhance customer experience. We equip agents with knowledgebase and CRM integrated bots and tools thus considerably reducing call handling time.

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Wiserep logo

Enterprise AI call center automation

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Wiserep is call center software that enables multilingual conversations with analytics and integration capabilities.

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KingAsterisk Call Center Dialer logo

Contact center and VICIDIAL software

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KingAsterisk Contact Center Software provides comprehensive cloud-based solutions designed for enhanced customer interactions across multiple communication channels.

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DialLink logo

The Best Phone System for Small Businesses

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DialLink provides SMBs and startups with a business phone system that combines AI voice agents, advanced call handling, and business messaging to automate routine interactions and project a professional image, without the cost or complexity of enterprise tools.

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