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Omnis

Contact center solution for customer engagement

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Omnis Pricing, Features, Reviews and Alternatives

Omnis product overview

What is Omnis?

Omnis is a cloud-based contact center solution which assists businesses of all sizes with contact management and call monitoring. Its key features include campaign management, interactive voice response, queue management and analytics.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
Phone Support

Training options

Documentation

Omnis features

Functionality

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No reviews

Total features

34

3 categories

Most valued features by users

Reporting/Analytics
API
Chat/Messaging
Multi-Channel Communication
Live Chat
Alerts / Escalation
Email Management
Monitoring

Functionality contenders

Omnis users reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

5

4

3

2

1

0

0

0

0

0

Overall rating contenders

Omnis FAQs and common questions

Q. Who are the typical users of Omnis?

Omnis has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business


Q. What languages does Omnis support?

Omnis supports the following languages:
English


Q. Does Omnis offer an API?

Yes, Omnis has an API available for use.


Q. What level of support does Omnis offer?

Omnis offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support

Common Omnis comparisons

Related categories