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Call Center
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Top Rated Call Center Software with Web based - Page 15

Last updated: October 2026

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476 software options

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Mango Voice

3.7

(111)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Making Communication Simple

Mango is a simple yet powerful VoIP, cloud based, phone system software. Combine that with a mobile app, world class software integrations, competitive pricing, good old fashioned U.S. based customer service, and you've got the best VoIP phone software solution your office could have.

Vonage Business Communications

4.0

(321)

144

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud-based business VoIP phone service

Vonage Business provides a cloud-hosted business VoIP phone system, with customizable feature sets for the differing needs of small and medium businesses

Read more about Vonage Business Communications

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JustCall

4.1

(225)

109

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud-based AI communication platform for sales teams

AI-powered contact center software with smart routing, 24/7 AI Voice Agents, omnichannel messaging, and deep CRM integrations.

iCallify

(0)

Boost Productivity with Intelligent Call Center Software

iCallify is an AI-powered omnichannel contact center software designed to manage inbound, outbound, and blended campaigns efficiently. It includes advanced dialers, IVR, WhatsApp Business Calling, real-time monitoring, and analytics to improve agent productivity and customer experience.

Aeonix Contact Center

(0)

HyperDial

(0)

IP PBX

(0)

GoContact

(0)

Contact Center as a Service (CCaaS) platform

GoContact is a native Call Center as a Service (CCaaS) platform developed 100% in the cloud, with integrated omnichannel and artificial intelligence solutions.

IP Contact Center (IPCC)

(0)

Read more about IP Contact Center (IPCC)

Users also considered

TrackMyLeads

(0)

Web-based lead management solution for SMBs

Track My Leads is an online call tracking & intake management solution for call centers to track leads, manage appointments, measure conversion analytics & more

Fastcall

(0)

Salesforce CTI: Native Phone Dialer + SMS

FOR SALESFORCE TEAMS: Fastcall CTI is a native app built for and dedicated to Salesforce. Powered by Twilio, Fastcall increases productivity & improves customer service with advanced features such as Call Routing, IVR, Call Recording, Omni-Channel, SMS & MMS. High-Velocity Sales and Call Insights.

XSELL

(0)

Discoveriez

(0)

Japanese digital transformation platform

Discoveriez is a Japanese DX (Digital Transformation) support service that visualizes and streamlines customer-facing operations, and utilizes information collected from customers to improve products and operational flows, manage risks and optimize processes.

Lexis AI

(0)

Gridbees

(0)

The 100% customizable, API-first headless ecommerce platform

Because Gridbees is much more than a software solution, entrust us with your most complex e-commerce projects for a tailor-made solution !

Alfa Predictive

(0)

EHVA

(0)

Conversational AI for inbound and outbound calls

EHVA is a conversational phone AI platform managing inbound and outbound calls across industries like hospitality, healthcare, insurance, and customer service. It integrates with systems such as CRMs, property management systems, and electronic health records to exchange real-time data. Operating on proprietary infrastructure, EHVA offers features like appointment reminders, lead qualification, order processing, and eligibility verification.

CCIP

(0)

Enterprise Contact Center Integration Middleware

NovelVox CCIP connects CCaaS platforms with backend CRM, EHR, and core banking systems to streamline real-time agent workflows and self-service processes.

Texting.Biz

(0)

Operata

(0)

Real-time performance monitoring for cloud contact centers

Designed for IT operations, contact center operations, and contact center agents, Operata is a customer experience platform that works with Amazon Connect, Genesys Cloud CX, NICE CXone, Salesforce Service Cloud Voice, ServiceNow Voice, Zendesk Voice, and many more. Users can ingest third-party data and insights into any system, enhancing the CX and improving key metrics from call abandonment to sentiment and service availability.

novofon.ai

(0)

AI-powered phone agent

novofon.ai is an AI-powered phone agent that automatically handles incoming business calls, answers customer questions, routes calls, and books appointments. The software integrates with existing CRMs and calendars, requires no coding to set up, and operates securely on GDPR-compliant German servers

VoiceCallingAI

(0)

AI voice-calling that makes real calls in 11 Indian language

VoiceCallingAI is an AI-powered outbound voice-calling platform that places human-sounding automated phone calls in 11 Indian languages. Businesses use it for lead qualification, appointment booking, and follow-ups, triggered via API or no-code integrations with n8n, Zapier, Make, GoHighLevel.

2600Hz

(0)

ICTContact

(0)

Open source asterisk based contact center software

ICTContact is call center software for inbound queues, outbound campaigns and blended agents. Predictive, progressive and preview dialing, answering machine detection and DNC filtering keep agents on live calls. Agents use a browser WebRTC web-phone; supervisors watch queues in real time.

Personalized Agent Intelligent Routing (PAIR)

(0)

AI-enabled automated call routing software

PAIR Conversations is an automated call routing solution that uses emotion AI and voice data to match customers with the best-suited agents for specific calls. The system leverages behavioral signal processing and NLP algorithms to create optimal customer-agent pairings based on natural human affinity and rapport. This technology helps organizations improve call outcomes, reduce handling time, and enhance customer satisfaction across sales, support, and collection interactions.

Read more about Personalized Agent Intelligent Routing (PAIR)

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