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ICTContact  Logo

Open source asterisk based contact center software

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ICTContact - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: August 2026

ICTContact overview

What is ICTContact ?

ICTContact is an open source asterisk-based unified communications contact center software solution supporting both inbound an outbound contact center functionality. It supports AI voice agent, complete inside sales dialer functionality with call dispositions, call scripts, crm update, progressive, manual and preview dialing support.

ICTContact also bundled with Webrtc based agent panel with agent evolution and performance monitoring. Utilize third party CRM integration options using REST API's.

Starting price

399flat rate

Alternatives

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ICTContact ’s user interface

Ease of use rating:

ICTContact reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.00/10
Rating distribution

5

4

3

2

1

0

0

0

0

0

ICTContact 's key features

Most critical features, based on insights from ICTContact users:

Activity dashboard
Activity tracking
Administrator access
Agent interface
AI text-to-speech
API
Auto-Dialer
Automated routing
Automatic call distribution
Autonomous task execution

All ICTContact features

Activity dashboard
Activity tracking
Administrator access
Agent interface
AI text-to-speech
API
Auto-Dialer
Automated routing
Automatic call distribution
Autonomous task execution
Callback scheduling
Call center management
Caller id
Call list management
Call monitoring
Call recording
Call reporting
Call routing
Call scripting
Call tracking
Call transfer
Campaign management
Chat/Messaging
Collaboration tools
Computer telephony integration
Concurrent calling
Contact database
Contact management
CRM
Cross-system integration
Customer history
Customizable reports
Data import/export
Email
Email management
Generative ai
Inbound screen pop
Interaction tracking
IVR
Mobile sms
Monitoring
Multi-Channel communication
Natural language interaction
Performance management
Predictive dialer
Quality management
Queue management
Real-Time analytics
Real-Time data
Real-Time monitoring
Real-Time reporting
Reporting/Analytics
Reporting & statistics
Session queuing
Third-Party integrations
Voice
Voice mail

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ICTContact pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Basic

399

One-time payment

ICTContact Service Provider Edition

1,500

One-time payment

User opinions about ICTContact price and value

Value for money rating:

ICTContact integrations (3)

ICTContact support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
24/7 (Live rep)
Phone Support
Chat

Training options

Live Online
Documentation
Videos

ICTContact FAQs

Q. Who are the typical users of ICTContact ?

ICTContact has the following typical customers:
Freelancers, Small Business, Mid-size Business, Large Enterprises

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Q. What level of support does ICTContact offer?

ICTContact offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Phone Support, Chat

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