App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

ICTContact  Logo

Open source asterisk based contact center software

(0)

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

ICTContact Pricing, Features, Reviews and Alternatives

ICTContact product overview

Price starts from

399

One-time payment

Flat Rate

What is ICTContact ?

ICTContact is an open source asterisk-based unified communications contact center software solution supporting both inbound an outbound contact center functionality. It supports complete inside sales dialer functionality with call dispositions, call scripts, crm update, progressive, manual and preview dialing support.

Key benefits of using ICTContact

Inside sales dialer

Progressive dialer

Preview dialer

Manual dialer

CRM integration

REST API's

Call Centre

Agent portal and Cal dispositions

Agent evolution and performance monitoring

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
24/7 (Live rep)
Phone Support
Chat

Training options

Live Online
Documentation
Videos

ICTContact pricing information

Value for money

ic-pricetag

No reviews

Starting from

399

One-time payment

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

ICTContact features

Functionality

ic-pricetag

No reviews

Total features

12

1 categories

Most valued features by users

Reporting/Analytics
Contact Management
Auto-Dialer
Call Center Management
Call Monitoring
Call Recording
Call Routing
Call Scripting

ICTContact users reviews

Overall rating

empty-state-img

No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

5

4

3

2

1

0

0

0

0

0

ICTContact FAQs

Q. What type of pricing plans does ICTContact offer?

ICTContact has the following pricing plans:
Starting from: $399.00
Pricing model: One Time License, Free
Free Trial: Available


Q. Who are the typical users of ICTContact ?

ICTContact has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does ICTContact support?

ICTContact supports the following languages:
English


Q. Does ICTContact offer an API?

No, ICTContact does not have an API available.


Q. What level of support does ICTContact offer?

ICTContact offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Phone Support, Chat

Common ICTContact comparisons

Related categories